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Mercure Singapore On Stevens

4.0 star property

Choose dates to view prices

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
28 Stevens Road #01-02, Orchard, Singapore, 257878
  • Singapore Botanic Gardens
    ‪17 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Marina Bay Sands Casino
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed

7.6 out of 10
Good
(37 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Privilege, Suite, 1 King Bed

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Double Room, 1 King Bed

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Mercure Singapore On Stevens

4-star hotel in Tanglin
An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Singapore On Stevens offers 518 air-conditioned accommodations with safes and slippers. LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor tennis court and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Mercure Singapore On Stevens provides an outdoor tennis court and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4844 square feet (450 square meters) include conference space. This business-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite covered self parking is complimentary.

Mercure Singapore On Stevens is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.
Cafe Melba @ Fudebar - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Melba @ Fudebar
  • Winestone

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,844 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 90 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 40 per person
  • Rollaway bed fee: SGD 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Singapore Stevens Hotel
Mercure Stevens Hotel
Mercure Singapore Stevens
Mercure Stevens
Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Mercure Singapore On Stevens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 392 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Azhar

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Donovan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms were clean. Service and convenience is lacking. When we arrived at the room the safe had a Low Battery warning. We requested service to fix the issue THREE times. Nothing was done. We stayed for 5 Days. There are better options nearer to Orchard Rd and Orchard MRT.
Stayed 4 nights in Apr 2025

6/10 Okay

Christine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a very cramped twin room no place to put a 2nd suitcase, no bedside table for one bed so nowhere to place water bottle, phone etc. The light for the bathroom at night was on the far side of the far bed so using the bathroom at night was a challenge. We needed to wash clothes but we needed $20Sing in coins to operate it. Reception didnt have coins and because we didnt have enough other currency to change into coins, we couldnt wash. Bathroom grouting needs mould treatment. Bathroom didnt seem to have a exhaust fan. The pools looked beautiful. Good public transport close by.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michele

Great service!
Stayed 2 nights in Mar 2025

6/10 Okay

MICHAEL

Traveled with family
A property not convenient to shops or eatery’s
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel located within 10 minutes of train station. Friendly staff. Food ok. Very poor gluten free food options even though there menu says it is. No gluten free options at breakfast at all.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ramesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are traveling for business
Stayed 4 nights in Mar 2025

10/10 Excellent

Wasin, Samutprakan

Stayed 3 nights in Mar 2025

10/10 Excellent

Kin kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Suz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very tight but clean. Free breakfast was good.

6/10 Okay

Batya

Liked: Cleanliness
I was told that I'll get a key to my room after 10 minutes. I stayed in the loby for 1.5 hours and only after checking it again with the desk I got my key. No body approched me for that matter
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loked the service.
Stayed 6 nights in Feb 2025

10/10 Excellent

Wenn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, amenities
No where to put your large suitcases. No luggage racks. Rooms are quite small. Room service from your phone via QR code but it doesn’t say during what hours you can order anywhere
Stayed 2 nights in Feb 2025

10/10 Excellent

Gershon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast buffet. It gives you a multiple choice meal to choose from.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

esquioja

I booked 7 rooms my tour group got especial rooms like complementary drinks with espresso machine in the room . So can you let them treat their guest at the equally
Stayed 2 nights in Feb 2025

4/10 Poor

GLEN

Liked: Cleanliness
Disliked: Staff & service, amenities
This was one of the most expensive and cheapest place I’ve ever stayed in. No hot water at night they turned it off. The gym was under renovation which they failed to list , so we had a mini gym. The room has no refrigerator it’s a cooler. I had to order ice which took up to one hour or more to receive. I had to request face towels. No microwave in room , but the 7-11 let me use there’s . The pool does not have enough seats. I stayed 23 days paid over $3000 and was not allowed to use the lounge. I requested a higher floor when possible. The reservation guy never contacted or tried to move me. All staff except one young Chinese housekeeper and the shuttle guy, are not very friendly . The lobby has dirty chairs and carpet. My room was the size of a walk in closet. I had only one small uncomfortable student chair. Mold in shower around mini shelf. The television is outdated luckily I had my Apple TV. Food options right outside over priced bad food. I will never stay at any of their hotels again.
Stayed 21 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

singapore2025

hotel location is quiet and it's value for money
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Nathan, North Attleboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel that is only a 14 minute walk from the MRT and has a very friendly staff. There is ONE MAJOR thing that the hotel needs to improve: The breakfast! My wife and I agreed that out of the hundreds of hotels we stayed in... this breakfast was probably THE WORST. How can they improve? First, have more options. Second, prepare food with more flavor. If you are staying here, you might want to OPT OUT of the breakfast option until they improve.
Stayed 7 nights in Jan 2025

10/10 Excellent

Carsten

Stayed 4 nights in Nov 2024

6/10 Okay

Iriz

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Carsten

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025