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Orchard Hotel Singapore

5.0 star property

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Photo gallery for Orchard Hotel Singapore

Lobby
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Bar
  • Housekeeping

Explore the area

Map
442 Orchard Road, Singapore, 238879
  • Orchard Tower
    ‪1 min walk‬
  • ION Orchard
    ‪7 min walk‬
  • Mount Elizabeth Medical Center
    ‪15 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪26 min drive‬

Room options

View all photos for Premier Twin Room

Minibar, in-room safe, desk, laptop workspace

Premier Twin Room

  • 377 sq ft
  • City view
  • Sleeps 3

View all photos for Premier Club King Room

Minibar, in-room safe, desk, laptop workspace

Premier Club King Room

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Deluxe

Minibar, in-room safe, desk, laptop workspace

Signature Deluxe

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Suite

Minibar, in-room safe, desk, laptop workspace

Signature Suite

  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Minibar, in-room safe, desk, laptop workspace

Premier Room

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 3

View all photos for Premier Family Room ( 1 Super King Bed and 1 Single Sofa Bed)

Premier Family Room ( 1 Super King Bed and 1 Single Sofa Bed) | Minibar, in-room safe, desk, laptop workspace

Premier Family Room ( 1 Super King Bed and 1 Single Sofa Bed)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Club Twin Room

Minibar, in-room safe, desk, laptop workspace

Premier Club Twin Room

  • 391 sq ft
  • City view
  • Sleeps 3

View all photos for Signature Premier

Minibar, in-room safe, desk, laptop workspace

Signature Premier

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1314)
The price is $184
per night
$220 total
includes taxes & fees
Feb 21 - Feb 22
Carlton Hotel Singapore

About this property

Orchard Hotel Singapore

5-star hotel in Orchard
This smoke-free hotel features an outdoor pool, a restaurant, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Orchard Hotel Singapore offers 656 accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool and an outdoor pool, Orchard Hotel Singapore provides a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a 24-hour business center, 13 meeting rooms, and coworking spaces. Event facilities measuring 22378 square feet (2079 square meters) include a conference center. This luxury hotel also offers a nightclub, spa services, and a terrace. Complimentary covered self parking is available on site, along with a car charging station.

Orchard Hotel Singapore is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Orchard Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Hua Ting Rest.- Michelin - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: SGD 46 for adults and SGD 22.78 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hua Ting Rest.- Michelin
  • Orchard Cafe

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Free bicycle rentals
  • Nightclub
  • Outdoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center (22,378 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 94.16 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 46 for adults and SGD 22.78 for children
  • Rollaway bed fee: SGD 94.16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Singapore Orchard
Orchard Hotel Singapore
Singapore Orchard Hotel
Orchard Hotel Singapore Hotel
Orchard Hotel Singapore Singapore
Orchard Hotel Singapore (SG Clean)
Orchard Hotel Singapore Hotel Singapore

Orchard Hotel Singapore Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value traditional hotel in a very lovely area of Singapore!
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Howard Plaza hotel.
Clean and comfortable room. The hotel does not feature a coffee shop for a small meal. Mainly all buffet service. There is a bar off the main lobby. OK for a drink but not for a small meal. Also, service is kind of slow. The hotel features an excellent Cantonese and Shanghainese restaurant, but again not suitable for just a single person, or two. On one occasion I witnessed a very long queue just to check in. One easily had to wait in line for 30++ minutes. I had a very strange experience with the Housekeeping department where I was required to PAY IN ADVANCE in return to having the laundry delivered. Upon checking at the front desk for an explanation I was not given ANY SENSIBLE answer but encountered significant language barrier issues.
Stayed 22 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and very quiet. The pool was amazing and all of the help was very courteous.
Stayed 7 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2024

4/10 Poor

Jorge

Terrible service
Stayed 1 night in Oct 2024

8/10 Good

Kariya, SINGAPORE

Stayed 8 nights in Sep 2024

10/10 Excellent

Wuyao

Liked: Amenities
nor is professional manager
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orchard Hotel is excellent in all ways.
Stayed 7 nights in Sep 2024

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Sep 2024

10/10 Excellent

Vikramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Menahem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but may improve in some details
Overall our stay was good. However, there are minor issues that could be improved - there was no conditioner and no solid soap (items I prefer).
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money choice
Convenient location,Within walking distance to MRT, good service.
Stayed 3 nights in Sep 2024

6/10 Okay

Tracy, West Perth

Liked: Cleanliness, staff & service
It was disappointing that there were no umbrellas at the swimming pool Also the wine selection at the Intermezzo bar was very poor
Stayed 7 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Rehan Ali Yassin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Md Abdul

Business traveler
Horrible reception and guest service.
Just an average hotel. Checkin was terrible. We had to wait for hours in the lounge where there were only eight chairs. It was short of musical chair situation for us. After some four hours waiting, we were given a room at S$ 200++ per day additional that we had to take ! It was just like blackmailing us for getting the room. In the room, the utilities are inconvenient , particularly the switches , coffe maker etc. hotel did not provide drinking water. I will never stay in this hotel or in hotels of this chain again. My biggest mistake was choosing this place.
Stayed 3 nights in Sep 2024

6/10 Okay

Roselle

Stayed 2 nights in Aug 2024

8/10 Good

Virginia, Edgewood

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no face towels and the bath towels are a little bit old. The phone or communication with the staff is bad. I tried asking for additional towels thru the communication system which is hard to operate (I prefer using the standard telephone system). Somebody answered but the towels never came.
Stayed 4 nights in Sep 2024

4/10 Poor

Sam

Business traveler
Disliked: Staff & service, amenities
First, check in was awful. They point you to a computer kiosk that did not work so a hotel employee had to help and it did not work so she had to go in the back. My room was in the Claymore wing and this employee sent me in the WRONG direction of the correct elevators adding another 30 minutes of wandering around the hotel looking for my room. Once in the room the wi-fi failed to work so I could get no work done. At night the room was warm. It's like they shut the ac off at night. I am NEVER staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanja

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and location is superb. Best of all is the huge breakfast buffet, just amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay and would stay again.
A very enjoyable stay. Quiet, comfortable room and great breakfast choices. Very good check-in/out, concierge and restaurant staff. The buffet dinner was a great hit for a very rainy evening.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not really a five star service
small room, terrible bell service and front desk service
Stayed 6 nights in Aug 2024

6/10 Okay

Imelda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Cleaning staff and Door staff were lovely and very helpful. Reception staff were unwelcoming - especially after arriving after a very long flight. Staff in breakfast restaurant were also very formal and official. Not very friendly. The hotel was nice. Breakfast was chaotic and not very relaxing.
Stayed 8 nights in Aug 2024

8/10 Good

SHINTARO

Business traveler
Stayed 1 night in Aug 2024