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Pan Pacific Serviced Suites Orchard, Singapore

5.0 star property

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December 2024
January 2025

Photo gallery for Pan Pacific Serviced Suites Orchard, Singapore

Outdoor pool, sun loungers
Penthouse, 1 Bedroom | Living area | 40-inch LCD TV with cable channels, TV, pay movies
Interior entrance
Outdoor pool, sun loungers
Deluxe Suite, Accessible | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
    Hot Tub
  • Washer
    Washer
  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Outdoor Space
    Outdoor Space

Explore the area

Map
96 Somerset Road, Singapore, 238163
  • Orchard Road
    5 min walk
  • ION Orchard
    10 min walk
  • Robertson Quay
    14 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    24 min drive

Room options

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Suite, 2 Bedrooms

  • 883 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suite, 1 Bedroom, Triple

  • 640 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

40-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 1 Bedroom

  • 688 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Suite, 1 Bedroom

  • 688 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom

Penthouse, 1 Bedroom | Living area | 40-inch LCD TV with cable channels, TV, pay movies

Penthouse, 1 Bedroom

  • 1302 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Living area | 40-inch LCD TV with cable channels, TV, pay movies

Penthouse, 2 Bedrooms

  • 1689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom

40-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 Bedroom

  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Accessible

Deluxe Suite, Accessible | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite, Accessible

  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Bedrooms, Quintuple

  • 878 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

Similar properties

Exterior

Pan Pacific Orchard

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (255)
The price is $307
per night
$369 total
includes taxes & fees
Dec 7 - Dec 8
Pan Pacific Orchard

About this property

Pan Pacific Serviced Suites Orchard, Singapore

5-star aparthotel in Orchard
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a steam room, a coffee shop/cafe, and a spa tub are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers. Limited housekeeping is available.
Pan Pacific Serviced Suites Orchard, Singapore offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and laptop-compatible safes. 40-inch LCD televisions come with cable channels and pay movies. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Singapore aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on weekdays only.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
Dining options at the aparthotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. In addition to a children's pool and an outdoor pool, Pan Pacific Serviced Suites Orchard, Singapore provides a spa tub and a steam room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury aparthotel also offers a 24-hour fitness center, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pan Pacific Serviced Suites Orchard, Singapore has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
Pan Pacific Serviced Suites Orchard, Singapore has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino, French, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Weekday buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: SGD 98.10 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LCD TV with cable channels
  • Library
  • Pay movies

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 126 units
  • 16 floors
  • Access via exterior corridors
  • Built in 2008
  • Garden
  • No plastic coffee stirrers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 98.10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 1000.00 per stay
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 25 per person
  • Airport shuttle fee: SGD 96.30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 98.10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

Pan Pacific Serviced Suites Orchard, Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 75 reviews" "
Rating 8 - Good. 10 out of 75 reviews" "
Rating 6 - Okay. 7 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sibo, Wheelers Hill

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good location
Stayed 6 nights in May 2024

8/10 Good

Tsz Kwan Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Stayed 7 nights in Feb 2024

8/10 Good

Andrew

Stayed 14 nights in Oct 2022

10/10 Excellent

Soo Thiam

Stayed 15 nights in Jun 2022

10/10 Excellent

David

Stayed 12 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 12 nights in Jun 2020

6/10 Okay

DARREN

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020

8/10 Good

Bev

Liked: Cleanliness, staff & service, room comfort
Perfect location
We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019

10/10 Excellent

Mr.Black, Fort Washington, MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019

6/10 Okay

S.G, Houston

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Stayed 9 nights in Aug 2019

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard apart hotel
Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Could be better
Generally everything was ok. The bathroom especially the shower cubicle are quite small. The bed was incredibly hard. The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work. We checked out on the Monday the washing machine situation had still not be rectified. No mention of this when we checked out.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

6/10 Okay

JILL

Disliked: Property conditions & facilities
Quiet. Good location. But rooms are dark and need to be remodeled.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
I stayed there for business for 2 weeks. Place is located very central and only a minute walk from Somerset MRT station.
Stayed 11 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for our Singapore holiday. Next to MRT, shops, restaurants and attractions. The Executive Suite was ideal for our needs. The pool and hydrotherapy suite were much used by ourselves. Breakfasts are of a high standard and the staff were outstanding. Highly recommended.
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the Orchard road. 10-15 minutes by taxi to all places worth visiting. Very nice setup - kitchen is fully equipped with all you might need. Great personnel - caring and attentive. The only thing which was not right is a leaking kitchen water tap - but it did not spoil anything.
Stayed 6 nights in Apr 2019

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king serviced suite was fabulous for a weeks stay. The property had a perfect central location, close to shops, transport and places of interest. Breakfast had an array of great choices and staff were very friendly and helpful. Eggs cooked to your order! Rooms were spotless and serviced everyday except Sunday as per description. Complementary room snacks and plenty of bottled water provided daily. Laundry facilities included in room or dry cleaning at a fee. Amenities were fabulous - pool in a shady spot was so refreshing, pool towels provided, steam room, gym, Jacuzzi tubs, separate lounge area upstairs to relax, read, complete with computers and massage chairs. Free tea and coffee 24/7. Highly recommend this property!
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2019