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The Robertson House by The Crest Collection

5.0 star property

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Experience the grandeur of The Robertson House, a beautifully designed hotel with a striking entrance and elegant facade.
Stunning hotel with a central entrance and two wings, featuring balconies and uniformly arranged windows.
Enjoy meals in this dining area with a long table and tall windows.
Experience the contemporary lobby with a central bar area, featuring a variety of seating options and a unique black and white striped partition.
Enjoy a panoramic view of the city and river from this hotel room's spacious balcony.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
1 Unity Street, Singapore, 237983
  • Fort Canning Park
    ‪3 min walk‬
  • Clarke Quay Central
    ‪7 min walk‬
  • Orchard Road
    ‪15 min walk‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Twin

7.6 out of 10
Good
(9 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Queen

Deluxe Room Queen | Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Queen

8.6 out of 10
Excellent
(27 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Free minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free minibar, in-room safe, desk, iron/ironing board

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club room with club lounge access

Club room with club lounge access | Free minibar, in-room safe, desk, iron/ironing board

Club room with club lounge access

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Robertson House by The Crest Collection

5-star hotel in Singapore River
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking.
The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The Robertson House by The Crest Collection features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 4 meeting rooms and limo/town car service. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Robertson House by The Crest Collection has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Robertson House by The Crest Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (SGD 7.90 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 for adults and SGD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Covered self parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 364 reviews
Rating 8 - Good. 103 out of 364 reviews
Rating 6 - Okay. 33 out of 364 reviews
Rating 4 - Poor. 11 out of 364 reviews
Rating 2 - Terrible. 9 out of 364 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew Hongjin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

The best part of my stay was being able to get a room in the evening for 30 minutes to take a shower. My flight was very late and I had a long day at an expo, so I really needed a shower and they did not give me a key to the gym, they gave me a key to a real room where I had space to lay my things out and take a much needed shower.
Stayed 1 night in Apr 2025

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Clarke Quay, easy walk to Orchard Road and Marina Bay
Stayed 1 night in Mar 2025

8/10 Good

vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robertson hotel on the river.

Robertson hotel was a wonderful experience in a colonial style but modern building. Amenities included good sized open air pool, gym, reading/relaxation rooms, etc concierge took our bags to our room and didn't stop for a tip! Concierge also gave us local knowledge which made the stay more productive. Breakfast, though not cheap, was varied, plentiful and excellent, with a lot of local produce that set us up for the day. Reception was the only disappointment as it was usually understaffed at peak times which meant long waits to see anyone. Overall a lovely place to stay.
Stayed 4 nights in Mar 2025

6/10 Okay

Xinhui

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The check in staff was not very friendly and welcoming, very matter of fact. The room is outdated and you can see the visible wear and tear (like the toilet sets, the spots growing on the caulk around the shower). And most importantly, the room has a musky smell and it did not dissipate throughout the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Gerd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no complaints
Stayed 3 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. Beautiful hotel and convenient to shopping areas.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, there are lotsbof bars and restaurants within a minutes walk. Good value
Stayed 4 nights in Mar 2025

8/10 Good

christine

Liked: Staff & service, property conditions & facilities, room comfort

Pre-cruise stay

Hotel is in a good location. Easy access to Clarke Quay, MRT and bus service. Plenty of bars and eating places nearby. Downside was cleanliness of room at check-in - had to request carpet hoovered as covered in bits and sweet wrappers from previous occupants. Also faucet in bathroom had toothpaste from previous occupant. As is standard practice I left a dirty towel on floor of shower to find after housekeeping it was still there even though clean towels left
Stayed 4 nights in Mar 2025

6/10 Okay

Chung Man

Traveled with partner
Liked: Cleanliness, staff & service
the room was quite small, but only 5min to MRT, so it's still fine
Stayed 3 nights in Mar 2025

10/10 Excellent

Pilar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Kalash

Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay on our first trip to Singapore... Staff was awesome - morning breakfast was very good. Enjoyed the pool and walking along the quay
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Mar 2025

6/10 Okay

Gurminder

Liked: Cleanliness, staff & service
Hotel staff were efficient but some were not very personable. There was nowhere in the hotel to relax other than my room. There is a reading room which would have been a nice place to chill but I was told it was not included in my booking. The room was empty. Only one supply of complimentary water for the whole stay. During dinner one evening my unfinished meal and drink were cleared away while I was in the toilet. One evening was a steak night when you are served 2 or 3 different types of steak. In order to discourage waste customers have to pay 100 dollars for every 100g of meat not eaten. This is unnecessarily punitive given that the portions are excessive. Too many negatives for me to recommend despite being a good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

eli

Stayed 3 nights in Mar 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service, room comfort

Great location but the rooms are now tired

On arrival the hotel looks very impressive and the lobby area is very well kept however it's when you get into the rooms you realise they are a little bit tired now and the first ring we were given a black mould on the ceilings and walls Terry asked to be moved which we were. The hotel is in a great location in Pool area is fantastic
Stayed 2 nights in Feb 2025

8/10 Good

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We where satisfied from the location of the hotel.

Stayed 3 nights in Mar 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, attentive staff. Altogether a very pleasant stay. Would recommend to anyone
Stayed 2 nights in Feb 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just slow check in process otherwise all good
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen, NURIOOTPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 4 nights in Feb 2025