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The Robertson House by The Crest Collection

4.0 star property

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Photo gallery for The Robertson House by The Crest Collection

Exterior
Restaurant
Free minibar, in-room safe, desk, iron/ironing board
Restaurant
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
1 Unity Street, Singapore, 237983
  • Fort Canning Park
    ‪3 min walk‬
  • Clarke Quay Central
    ‪7 min walk‬
  • Orchard Road
    ‪15 min walk‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Twin

  • City view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Queen

Deluxe Room Queen | Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Queen

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Free minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free minibar, in-room safe, desk, iron/ironing board

Suite

  • City view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club room with club lounge access

Club room with club lounge access | Free minibar, in-room safe, desk, iron/ironing board

Club room with club lounge access

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price is $192 total
includes taxes & fees
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About this property

The Robertson House by The Crest Collection

4-star hotel in Singapore River
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking.
The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The Robertson House by The Crest Collection features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 4 meeting rooms and limo/town car service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Robertson House by The Crest Collection has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Robertson House by The Crest Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (SGD 7.90 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 for adults and SGD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Covered self parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 340 reviews
Rating 8 - Good. 97 out of 340 reviews
Rating 6 - Okay. 30 out of 340 reviews
Rating 4 - Poor. 11 out of 340 reviews
Rating 2 - Terrible. 9 out of 340 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities, room comfort

Not a 5 star experience

On arrival we queued for 25 minutes to check in. Our panoramic room was very nice, a little small but had a comfortable bed and modern bathroom. The Club Lounge was good, evening cocktails were plentiful. Having read the warninga about how busy the breakfast room would be we went early but still had to queue to get in and then queue for the only coffee machine . We abandoned the idea and went for breakfast with fewer options in the lounge. Check out was also slow. The staff don't really aeem interested in the guests, it's not a particularly friendly hotel. For the price we paid we had expected alot more.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Stayed 3 nights in Feb 2025

6/10 Okay

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a nice enough hotel, not a huge selection at breakfast, average coffee & no alternate milk choices (thankfully there are multiple coffee shops next door). Very small rooms.
Stayed 3 nights in Feb 2025

4/10 Poor

Anne

Stayed 2 nights in Feb 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top stay

Great location, lovely view and great pool
Stayed 2 nights in Feb 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location close to the river walk with all of the many restaurants. Also convenient to the MRT.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Robertson House was a very nice hotel very handy to the Singapore Metro and the river restaurant precinct. The Club Room was very well catered and the Staff were very attentive….highly recommended
Stayed 3 nights in Feb 2025

4/10 Poor

Princess

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The concierge and availability of house keeping staff is terrible. I understand that everyone gets busy but there should always be someone dedicated to answering the phone for guests. I had to walk down to concierge one morning because no one in house keeping was answering the phone and no one at the front desk was answering either. So if you need something right away, you may not get it on time. The property was lovely though.
Stayed 4 nights in Jan 2025

10/10 Excellent

michael

Stayed 1 night in Feb 2025

10/10 Excellent

Keyhoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and kind sfaff
Stayed 1 night in Feb 2025

6/10 Okay

Meghana

Liked: Staff & service, amenities, property conditions & facilities
We were there to explore Singapore and this was a good place to come and crash at night. Everything was good
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and excellent value for money.
Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Priscilla po yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Service and Attitude

Received terrible service when calling in room dining, and asked for a water when I checked out, was told only for hotel guests. Shocking attitude from the staff throughout our stay, this is a leadership issue from the General Manager. Having been a hotel professional this was an awful experience and we were bitterly disappointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

david

Stayed 1 night in Jan 2025

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby bars and restaurants and very accessible to city bus tour, metro and walkable sightseeing
Stayed 2 nights in Jan 2025

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to Clarke Quay. Lots of restaurants to choose from in the area. Good rooms.
Stayed 4 nights in Jan 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is in a excellent location near to lots of lovely restaurants, staff were amazing room lovely, clean, pool great Only criticism there"s building going on near the hotel and only when you are sat by the pool you can hear it all day,but wouldn't stop us choosing the hotel again or recommending it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and convenient hotel , near Clark’s Quay

Checked it early in the morning, hotel stores our luggage for us to retrieve them after our city tour, very nice. Staff are friendly and helpful. The electric outlet above the fridge which was supposed to be used by coffee and hot water machines were not working, it was fixed by 10pm after informing front desk.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 day Singapore stopover

Very good hotel. Helpful staff. Good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
The property was handy to the river for transport, shops. very clean, concierge very helpful - only thing was we found rooms quite small for travellers with large suitcases.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay!
Stayed 3 nights in Sep 2024