We changed rooms 3 times in 3 nights due to rats and mice. It's an older hotel with character, but we did not expect that. We took photos of the vermin.The staff were very friendly and helpful for the most part, but there was no apologies or offers to upgrade for the fourth room. In each of the three rooms we ended up in, NONE of the safes actually worked. Even the staff were unable to operate them. There is a shortage of power points in an older place like this,so you need a power board. The hotels ones did not work. Mould etc in all bathrooms, one tiny bar of soap provided for 6 night stay....no refills.