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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Exterior
Lobby
Breakfast, lunch, dinner served; international cuisine
Outdoor pool
Minibar, in-room safe, soundproofing, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Mustafa Centre
    ‪17 min walk‬
  • Bugis Street Shopping District
    ‪4 min drive‬
  • Orchard Road
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

  • 441 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

  • 441 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Twin Beds (High Floor)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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  • Parking included
  • Free WiFi
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$171 total
includes taxes & fees
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About this property

Holiday Inn Express and Suites Singapore Novena by IHG

4-star hotel in Novena
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers with hydromassage showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express and Suites Singapore Novena by IHG features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 4413 square feet (410 square meters) include conference space. This Singapore hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in May 2023.

Holiday Inn Express and Suites Singapore Novena by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
The Great Room - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SGD 8.72 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SGD 180 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: SGD 8.72 per day
  • Pet fee: SGD 180 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 347 reviews
Rating 8 - Good. 110 out of 347 reviews
Rating 6 - Okay. 22 out of 347 reviews
Rating 4 - Poor. 6 out of 347 reviews
Rating 2 - Terrible. 6 out of 347 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SE JEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Artoosh, UPLAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, also good breakfast.
Stayed 3 nights in Nov 2024

8/10 Good

Ok

Stayed 9 nights in Nov 2024

10/10 Excellent

Hilal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast and clean hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Hilal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very short walk to the metro station, nice staff and great breakfast buffet ever morning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is quite inexpensive compared to more central one busses are very frequent and cheap would i stay at the hotel again yes definitely
Stayed 4 nights in Nov 2024

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. We were lent umbrellas when it began to rain, and they were helpful in giving us transportation options. This hotel is a bit out of the way if you want to get to the subway or shopping, and its a bit of a trip to get to Marina Bay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic short stay at this hotel. The reception staff were very courteous, helpful and friendly. GM Georgette truly values customer service, and personally greets and serves guests at breakfast! The Standard Queen room was clean and very comfortable, with a choice of soft and firm pillows, small fridge, a single sofa seat and small breakfast table - enough for a single person. Great to have an ironing board & iron, hairdryer and pretty good quality shampoo, conditioner, etc. No minibar but there was always a plentiful supply of water bottles. The TV has a good variety of stations, and the AC was good! It can be adjusted too. Bit disappointed I didnt have a good view, but for me that wasn't the most important thing. It was nice to come back to a freshly made bed and tidied bathroom after a long, hot day out. The pool was small, but clean and nice, and refreshing, and there is a gym with dumbells as well as cardio equipment. The hotel launched it's new dinner menu and the food is really nice. I was very grateful for a few vegetarian options, like truffle fries and a tasy margerita pizza. My friends also enjoyed their meals. The bar is for beer and wine, with a few spirit options. It's a relaxed and cheerful spot for a drink and the staff, especially Jeff, always want to please. It's about 30 mins from the city centre, and has a bus stop almost out the front. Taxis are quick to order at reception and there's a little conveniece store and local restaurants nearby.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joyce, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the room being ridiculously small, and different from the room I booked, it was functional. Staff absolutely fantastic, especially Tyler.
Stayed 1 night in Nov 2024

10/10 Excellent

Thim B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Asia trip 2024
It was such a wonderful place. Friendly staff and clean!
Stayed 2 nights in Nov 2024

8/10 Good

Rakesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

S T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel was very good indeed. However, there was no evening food available on Mon, Tue or Wed. On the eco front, we seemed to get new towels everyday, despite the towels being back on the rack. The staff were all very polite and efficient and breakfast was fine.
Stayed 7 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite a very nice hotel
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Aurora, Abbotsford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a short stay
Stayed 3 nights in Oct 2024

8/10 Good

Sven Jonas

Liked: Cleanliness, staff & service, room comfort
Good friendly hotel
Clean and friendly hotel. The MRT station is a long walk away but there is a bus stop right outside the hotel going to the station. Breakfast was good, not as a five star hotel but all we needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marcelino

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The toilet bidet was leaking and water scatters around the floor area
Stayed 5 nights in Oct 2024

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Healthy Stay
My sister and I stayed at the Holiday Inn Express and Suites for 10 days while I recovered from surgery. On our second day at breakfast, we were warmly greeted by the ever-cheerful Mr. Allan Yeo and Anna Ngyen. They consistently asked how I was feeling and wished me a speedy recovery. Their genuine concern made me look forward to breakfast each day. Another friendly staff member is Ms. Maureen, who handles guest registration. She truly makes a difference in our check-in experience.
Stayed 10 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Zbigniew

Stayed 5 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

potato

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 5 nights in Oct 2024

10/10 Excellent

potato

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience with the holiday inn is wonderful,and I appreciate the excellent service
Stayed 2 nights in Oct 2024

8/10 Good

junior Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good overall. The room was clean and comfortable. All the staff members were very helpful and professional in their conduct. We had a lightning issues in our room and they address it right away and when itnwas discovered that it would take some time to resolve they actually moved us toba different room that was an upgrade from our previous room. The food was very good overall. We certainly recommend this hotel to anyone who is looking for a good place to stay.
Stayed 6 nights in Oct 2024