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The Laurus, a Luxury Collection Resort, Singapore

5.0 star property

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Photo gallery for The Laurus, a Luxury Collection Resort, Singapore

Point of interest
Point of interest
Point of interest
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8 Sentosa Gateway, Sentosa Island, Singapore, 098139
  • Adventure Cove Waterpark
    ‪2 min walk‬
  • Universal Studios Singapore
    ‪5 min walk‬
  • S.E.A. Aquarium
    ‪5 min walk‬
  • Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (view)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed (view)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed (view)

In-room safe, desk, iron/ironing board, free WiFi

Premier Suite, 1 King Bed (view)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Pool View

In-room safe, desk, iron/ironing board, free WiFi

Premier Suite, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Twin Beds, Pool View

In-room safe, desk, iron/ironing board, free WiFi

Premier Suite, 2 Twin Beds, Pool View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed, Corner

Grand Suite, 1 King Bed, Corner | Living room | 42-inch LCD TV with digital channels, TV

Grand Suite, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

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The price is $237 total
includes taxes & fees
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About this property

The Laurus, a Luxury Collection Resort, Singapore

5-star hotel in Sentosa Island
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Resorts World Sentosa - Hotel offers 364 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Resorts World Sentosa - Hotel provides an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a vending machine, gift shops/newsstands, and concierge services. Complimentary self parking and valet parking are available on site, along with a car charging station.

Resorts World Sentosa - Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Sessions - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: SGD 45 for adults and SGD 22.50 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 45 for adults and SGD 22.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Rws
Rws Hard Rock Hotel
Resorts World Sentosa Hard Rock Hotel Singapore
Resorts World Sentosa Hard Rock Hotel
Resorts World Sentosa Hard Rock Singapore
Resorts World Sentosa Hard Rock
Hard Rock Hotel, Singapore Hotel Sentosa Island
Hard Rock Hotel Singapore Sentosa Island
Rws Hard Rock Hotel Singapore

The Laurus, a Luxury Collection Resort, Singapore Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 285 out of 862 reviews
Rating 8 - Good. 340 out of 862 reviews
Rating 6 - Okay. 150 out of 862 reviews
Rating 4 - Poor. 50 out of 862 reviews
Rating 2 - Terrible. 37 out of 862 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very safe, clean and convenient. The public transport was free when staying on Sentosa Island and was very easy to use and get around. We had children with us and there was plenty for us to do each day.
Stayed 10 nights in May 2024

8/10 Good

Bala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that there was no thermostat in the room to manually adjust the temperature in the room. $45 for a breakfast buffet was totally unjustified
Stayed 1 night in Feb 2024

2/10 Terrible

ANNA

Stayed 2 nights in Feb 2024

10/10 Excellent

Shoban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and amazing. Swimming pool was fun and my son enjoyed playing in the sand. Would definitely recommend. Amenities wise, things perhaps could be slightly better with hotel restaurants/cafes. Wish that there was also a shortcut to RWS instead of having to walk about 7mins. Overall experience was positive and would definitely come back when able.
Stayed 2 nights in Feb 2024

6/10 Okay

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Give it a miss

I would say the price doesn’t match what’s offered. Food in the Hard Rock Cafe is limited, tasteless and overpriced. Hotel needs a revamp and is tired. Bathroom had mould and we booked a room for three people and only had one bed , we were told at the front desk there was a pull out bed but there wasn’t . Over $500 a night and it’s not really worth it
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Average experience

The good: reception and room service were prompt and staff tried their best to accommodate our requests. The pool was very good for kids, there was a sand beach section, water spray section, slide, etc. Our room had a good window view looking out across to Vivo city, the cable cars, monorail and to the left we could even see dolphins at Dolphin Island! This was highly entertaining for our toddler. The bad: very limited facilities and food options if you have young kids. There is basically only 1 breakfast venue (which doesn’t serve lunch or dinner) and 1 bar/restaurant which doesn’t look very suitable for toddlers. Room service is very expensive and quite limited in selection. The only facility for kids was the pool and unfortunately it rained a lot during our stay. There wasn’t any playground or kids club to entertain children. We ended up leaving the hotel a lot for entertainment and meals. Overall the hotel feels slightly run down. The lighting in the room was extremely dim. There was only 1 small downlight in the toilet at the sink.
Stayed 3 nights in Dec 2023

6/10 Okay

Dennis

Traveled with family
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really 5 stars

- housekeeping refused to assist on basis that it is not her room to help - bedroom slippers were dirty and requested for a change. But, this had to be complained at front desk as no one came for replacement. Front desk was kind to assist almost immediately - tv remote controller kept malfunctioning
Stayed 3 nights in Dec 2023

10/10 Excellent

Kimberly

Business traveler
Staff was hospitable and room was clean. I wish there were an fully powered outlet near the bathroom mirror to power a curling iron.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jeff

Stayed 1 night in Dec 2023

8/10 Good

YUSAKU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Michal

Stayed 3 nights in Nov 2023

10/10 Excellent

chabpana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Stayed 4 nights in Sep 2023

10/10 Excellent

WAI LUNN

Stayed 2 nights in Sep 2023

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and pool. Very close to everything and good access to monorail. Brian and staff in sessions were amazing and very accommodating of dietary needs.
Stayed 3 nights in Aug 2023

2/10 Terrible

Reynolds, winston salem

Traveled with group
Disliked: Amenities, property conditions & facilities
Extremely expensive for a cheap room. Common area are loud and lifeless. There much better hotel closer to the tram. The hard rock brand is dying, why pay 3X for it . I hope Jayzee starts a hip hop Hotel version . Stayed at the Westin the next night and renewed my faith .
Stayed 1 night in Aug 2023

4/10 Poor

Captain

Stayed 1 night in Aug 2023

8/10 Good

Macy

Liked: Cleanliness
Stayed 3 nights in Aug 2023

8/10 Good

Rakan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

Chuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Yuen Sze

Stayed 2 nights in Jul 2023

8/10 Good

Ivan

Stayed 4 nights in Jul 2023

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, staff & service
The hotel room was nice and clean, checkin and assistance was great. However there are very limited dining facilities or places to get food or even bottled water onsite. One buffet restaurant and one bar. To get quick snacks or drinks/bottled water you needed to head to another hotel or Resort World location. Usually had to head back to the Universal studios area with all the food places or 7 eleven. Really could do with some vending machines on-site. Relaxing by the pool there was no one that came to take a drinks order although a limited swim up bar was available. Such a different experience to staying at Universal or Disney resorts in USA. Overall the price of the stay seemed a little high for the room and lack of resort facilities.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Nice stay but service needs improvement

We had a 3D2N stay and the room was not tidied or cleaned once even though we had put up the room service sign. But overall the hotel staff were friendly and courteous. Room was spacious and cosy for couple stay.
Stayed 2 nights in Jun 2023