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Robertson Quay Hotel

3.0 star property

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Photo gallery for Robertson Quay Hotel

View from room
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Reception
Fitness facility
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Orchard Road
    ‪15 min walk‬
  • Bugis Street Shopping District
    ‪17 min walk‬
  • Marina Bay Sands Casino
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 Single Beds)

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room (2 Single Beds)

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room (1 Single Bed)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 139 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Robertson Quay Hotel

3-star hotel in Singapore River
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in and multilingual staff assistance are onsite.
Robertson Quay Hotel offers 148 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Robertson Quay Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, express check-in, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Robertson Quay Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 999 reviews
Rating 8 - Good. 316 out of 999 reviews
Rating 6 - Okay. 258 out of 999 reviews
Rating 4 - Poor. 160 out of 999 reviews
Rating 2 - Terrible. 124 out of 999 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Siew Poh

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the river, nice ambience and near to the train station.
Stayed 4 nights in Mar 2025

10/10 Excellent

SINON JR

Liked: Cleanliness, staff & service
Stayed 12 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Small room, $25 per hour for early check in, hard bed, but really clean and organized, and pool was great!
Stayed 3 nights in Mar 2025

8/10 Good

Jason P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was smooth . Room clean , shower good and strong . Aircon strong too . Hot water pot and coffee tea basic . TV don’t waste time nothing much. Rather old . Room was cleaned everyday . Nearby amenities 7-11 -UE Square , restaurants . Lots of cafes and pubs near by . Will visit again
Stayed 4 nights in Mar 2025

8/10 Good

Faustino

Stayed 2 nights in Feb 2025

10/10 Excellent

Ivan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice room and good staff, the lights in bathroom would sometimes not work. Matinence fixed it but the problem returned. Overall good stay
Stayed 2 nights in Feb 2025

4/10 Poor

MAUNG

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I got room at level 9. The room was designed from room to room connector door. The door partation is too thin and unsafe. Also i can hear noise from other room.no privacy. Hotel is unsafe. No security control. Anyone can reach to your room door anytime. Example: grab delivery guy, stranger can reach to your door step without any restriction.
Stayed 1 night in Feb 2025

6/10 Okay

MONEIL

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Property is centrally located with well known restaurant in the area.
Stayed 4 nights in Feb 2025

6/10 Okay

Muhammad

Disliked: Property conditions & facilities, room comfort

No baby facilities available

I searched with filter of baby cot and the hotel came up. I chose it and even remind them that i need a baby cot but when i arrived they Charge me 35 singaporean dollar per night extra and gave me extra bed instead. Apparently they dont even have baby cots.
Stayed 2 nights in Feb 2025

6/10 Okay

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service
The wifi reception was terrible,had it at 2-3 bars and the connection was very intermittent and the spacing and size of the bathroom was quite awkward. There wasn't even a rack to hang out clothes at the back of the bathroom door. There was a group of girls who woke us up in the middle of the night with so much shouting and loud voices.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Location and price are the top advantages for short/transit visit to Singapore. 5 mins walk to Fort Canning station, then all the way to the airport (about 45mins). However, it's not suitable for a long holiday trip.
Stayed 1 night in Feb 2025

4/10 Poor

Evy Annelie

Stayed 3 nights in Feb 2025

8/10 Good

Bruce, Maple

Traveled with family
Liked: Cleanliness, staff & service
We liked the location of this property, along the Singapore River, very walkable and close to entertainment and transportation. The property itself is a little out dated and could use modernization, but is clean and staff is friendly. We recommend this property if you do not want to spend all your vacation dollars on the accommodations.
Stayed 4 nights in Feb 2025

8/10 Good

Nurliah, Woodtock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the view of the river
Stayed 2 nights in Feb 2025

8/10 Good

John, Crystal Lake

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service
Extra charge which is not expected
Stayed 3 nights in Jan 2025

6/10 Okay

Jayaram

Traveled with family
Liked: Cleanliness

Decent short term stay

The front desk staff was friendly but some of the other members were not so. The room was over cramped.. a few less items could have made it more comfortably. Overall great location and quiet place.. good value for money
Stayed 1 night in Jan 2025

4/10 Poor

Mitchell

Traveled with family and small children, Traveled with family
Disliked: Amenities
Location is excellent and that’s about all I the good I can say about the property. Rooms are very small, not like the pictures show. Beds are awful and hotel will charge you a fee for anything they can ( cribs, early check in, etc) not overly clean place and it’s very outdated. Staff can’t answer anything without manger’s approval. Only stay here for location and if you are single or a couple. No more than 2 nights stay max.
Stayed 6 nights in Jan 2025

8/10 Good

Aravinth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

4/10 Poor

Emilie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, close to quay. Room was clean. Staff are not very friendly or helpful. We had no hot water and staff said it was normal because it rained... We had to complain several times before they organised someone to look at it. Managed to get it 'warm' for one night, cold again in the morning. No compensation or different room offered. We would never stay again.
Stayed 4 nights in Jan 2025

6/10 Okay

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the ongoing noises during the night (was not people) was banging noises. Whatever you do if you borrow an iron - dont lose the $10 deposit paperwork because they will not return the $10 even after returning the iron - they stole $10 off me the time before this visit, but i did stay again for convenience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Epeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

A place I’ve stayed at before I like as it’s easy to get to via public transport from Airport also it’s well connected to walk from Roberson to Clarke quay definitely staying here again
Stayed 1 night in Jan 2025

8/10 Good

Eli

Liked: Cleanliness, staff & service
The room was too cold, and I needed a blanket without being able to control the air-conditioning
Stayed 2 nights in Jan 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to metro, nice little pool, plenty of places to eat within a short walk. The rooms were small but thats Singapore.
Stayed 2 nights in Jan 2025