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STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

3.0 star property

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Photo gallery for STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

Lobby sitting area
Junior Suite | 1 bedroom, in-room safe, individually furnished, desk
View from property
Exterior
Executive Double Room, Balcony | Terrace/patio

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
51 Joo Chiat Rd, Singapore, 427373
  • Singapore National Stadium
    ‪4 min drive‬
  • Bugis Street Shopping District
    ‪5 min drive‬
  • Gardens by the Bay
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪14 min drive‬

Room options

View all photos for Premier Double Room

1 bedroom, in-room safe, individually furnished, desk

Premier Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Triple Room

Premier Triple Room | 1 bedroom, in-room safe, individually furnished, desk

Premier Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room (No Window)

Classic Twin Room (No Window) | 1 bedroom, in-room safe, individually furnished, desk

Classic Twin Room (No Window)

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

7.2 out of 10
Good
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually furnished, desk

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Queen Room (No Window)

Classic Queen Room (No Window) | 1 bedroom, in-room safe, individually furnished, desk

Classic Queen Room (No Window)

8.0 out of 10
Very good
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

1 bedroom, in-room safe, individually furnished, desk

Premier Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | 1 bedroom, in-room safe, individually furnished, desk

Executive Double Room, Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (2 Rooms 2 Baths)

1 bedroom, in-room safe, individually furnished, desk

Family Suite (2 Rooms 2 Baths)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, in-room safe, individually furnished, desk

Executive Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hotel Classic by Venue

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.2 out of 5, Very Good, (501)
$108 nightly
The price is $108 total
includes taxes & fees
Hotel Classic by Venue

About this property

STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

3-star Singapore hotel, connected to a rail/subway station in East Coast
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED offers 70 accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Public areas are equipped with complimentary wireless Internet access.

STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property Registration Number 202451782R

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

51 Joo Chiat Road

STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 93 reviews
Rating 8 - Good. 26 out of 93 reviews
Rating 6 - Okay. 9 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 3 out of 93 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient n friendly staff.
Stayed 2 nights in Apr 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Transit within walking distance and lots of restaurants to choose from.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities, room comfort

Hot location.

Comfortable and friendly clients
Stayed 3 nights in Feb 2025

10/10 Excellent

Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and responsible. A female receptionist on duty helped my wife and myself book a taxi for our cruise trip. Accidently, I left my handbag, which contains our passports and credit cards, at the backseat of the taxi. When I found the problem ten minutes late, the taxi had long gone. We had another taxi back to the hotel. The lady comforted us and immediately called the driver. The driver confirmed the bag was still in his car. The story had a happy ending, surely due to the efforts of the lady. We are very very grateful to her!
Stayed 3 nights in Mar 2025

6/10 Okay

JIm

Traveled with partner
Liked: Cleanliness, staff & service
Overall not bad but could use a little improvement. Touted that it was recently remodeled but could have used a little maintenance as two of the tiles in the shower were popping off! The doors were always being slammed from the rooms and it was noisy because of it. The doors had to be slammed so they would close. I don’t think I would stay there again.
Stayed 1 night in Mar 2025

4/10 Poor

Kajal

Traveled with family
Disliked: Cleanliness, staff & service
Sadly the hotel did not clean the room - even when requested 3 times. The bins in the rooms were overflowing! We were disappointed that even when asked we would return to the room to find it wasn’t cleaned. The hotel is about 15 min walk to the mrt station. So great if you are happy with the distance. It was great to get around the city. Just a shame about the service at the hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget option

New decor, Clean and comfortable room, great shower and good AC. 10 min walk to nearest MTR station ( Paya Lebar) which was easy to find and great for exploring Singapore. Supermarket beside hotel but limited eating options nearby. No working fridge in room but bought ice from supermarket and used sink :) can't really fault it for the price.
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for stopover for us

Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

It's a fantastic hotel in a great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Stay

Beautifully renovated, easily a 4 star 🌟 🌟 🌟 🌟 room.
Stayed 1 night in Apr 2025

10/10 Excellent

Oleg, CASTLETON ON HUDSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, half way from airport to cruise terminal
Stayed 2 nights in Mar 2025

8/10 Good

Gary

Business traveler
Interesting location that is great for authentic local food experiences
Stayed 5 nights in Mar 2025

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good n fine. Both rooms were pleasant n clean. Thank you.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Stayed 3 nights in Mar 2025

4/10 Poor

Zara

Disliked: Cleanliness, property conditions & facilities
The hotel is a strange mix of contrasts - on arrival, the entrance is very nice and seems like a lovely 4 star hotel. However, they really let themselves down on the simple things. Like cleanliness. My bathroom had pieces of rubbish (even someone else's watch) lying on the bathroom floor. There were short black hairs on the toilet, in the shower, around the sink and on the bathroom floor. The bathmat was laid on the floor and one of the towels on the back of the door (rather than folded with the others) - it wasnt clear if had been used.
Stayed 1 night in Mar 2025

6/10 Okay

Regina

Disliked: Staff & service
if you stay 1 night great, if you stay longer not so great. we stayed 6 nights, had room serviced once, which was not a problem I rather don't have anybody touch my bed and things anyway. problem was towels and toilet paper. After the second day we asked for more towels and were denied, told if they give us more towels we take them away from other guests!!? reluctantly given a roll of toilet paper. thought ok we just make due until housekeeping comes. 3rd day no housekeeping. back to reception to ask for towels and were downright told we were lying about no housekeeping and they demanded to see our room as evidence. fortunately a second reception person came and after arguing and telling us housekeeping only comes every other day and us telling him it is day 3 we graciously got more towels. too sad since the hotel has a great location to busses, mrt, restaurants and the peranaken neighborhood. perhaps the hotel should purchase more towels??!!! toilet paper!!! and not accuse their guests of lying!!!!!
Stayed 6 nights in Mar 2025

8/10 Good

Isobel Mc

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff Would stay again
Stayed 1 night in Mar 2025

6/10 Okay

Karina

Liked: Cleanliness
The bed was comfortable. There was two of us and only 1 entry card to slot in room for lights and everything to work. Quite annoying when one needs to go out as also needed for lift to and from. Another guest had complications getting up to his room because of this and the younger staff didn’t understand him.
Stayed 1 night in Feb 2025

8/10 Good

Olga

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 3 nights in Mar 2025

8/10 Good

Cameron

Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, excellent staff, price/value was good.
Stayed 2 nights in Mar 2025

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2025

10/10 Excellent

Grace

Stayed 13 nights in Feb 2025

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
The staff are very helpful
Stayed 1 night in Mar 2025