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YOTELAIR Singapore Changi Airport

3.5 star property

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Photo gallery for YOTELAIR Singapore Changi Airport

Lobby
Premium Queen Cabin | Individually decorated, individually furnished, desk, blackout drapes
Point of interest
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
78 Airport Boulevard, Changi, #04-280, Singapore, 819666
  • Jewel Changi Airport
    ‪1 min walk‬
  • Singapore Expo
    ‪8 min drive‬
  • Pasir Ris Park
    ‪12 min drive‬
  • Singapore (SIN-Changi)
    ‪16 min walk‬

Room options

View all photos for Premium Queen Cabin

Premium Queen Cabin | Individually decorated, individually furnished, desk, blackout drapes

Premium Queen Cabin

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cabin

Family Cabin | Individually decorated, individually furnished, desk, blackout drapes

Family Cabin

  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1950)
The price is $212
per night
$255 total
includes taxes & fees
Apr 27 - Apr 28
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About this property

YOTELAIR Singapore Changi Airport

3.5-star Singapore hotel, connected to a shopping center in Changi
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
YOTELAIR Singapore Changi Airport offers 130 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Bathrooms include showers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
YOTELAIR Singapore Changi Airport features a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

YOTELAIR Singapore Changi Airport is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SGD 11.99 per person
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Built in 2019
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located after immigration control. To access the property, guests arriving on an inbound flight must have valid travel documents to pass through immigration control.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately SGD 11.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Yotelair Singapore Changi
YotelAir Changi (SG Clean)
YOTELAIR Singapore Changi Airport Hotel

YOTELAIR Singapore Changi Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1009 reviews
Rating 8 - Good. 318 out of 1009 reviews
Rating 6 - Okay. 151 out of 1009 reviews
Rating 4 - Poor. 71 out of 1009 reviews
Rating 2 - Terrible. 74 out of 1009 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025

10/10 Excellent

daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 10 hour layover
Stayed 1 night in Jan 2025

10/10 Excellent

Pinardi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, good location at Changi
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Usman

Traveled with partner
Rooms have smell from old bed covers or mattress.
Stayed 1 night in Dec 2024

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Doris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. Hygiene is non-existent, children are allowed to run rampant around the halls while yelling, bathroom smells awful, no managerial presence at all. Massive rip off for the money charged.

10/10 Excellent

Joalin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Sep 2024

8/10 Good

Teddy, san francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t sure whether to rate it a 4 or 5. If you are looking for travel logistics solely, it’s a 5. If you are looking for a hotel in this part of town it’s a 4. They do exactly what the promise perfectly
Stayed 1 night in Dec 2024

4/10 Poor

C

Disliked: Staff & service
I knew the room would be small from their website when I booked it, and it was. My wife was travelling with me, so two in the room was tight. The mattress was uncomfortable and there was only one bath towel. I asked for another towel after check in, but I was told there were none. I did get one in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room
Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of the most affordable on-airport hotels, but the trade off is the rooms are tiny. Showers get water over half the bathroom and water pressure is... fine? Not recommended except for the shortest of stays. Still, it's extremely convenient, located right in Jewel Changi, so plenty of eats and shopping right there, there's water dispensers not far from your room, and the price is right - although to be fair some of their competitors also on-airport are not much more and have rooms twenty times bigger.
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Janice patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Paige

Stayed 2 nights in Dec 2024

6/10 Okay

Silas, Columbia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

8/10 Good

Anish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had good time staying! It was nice and clean. Convenient from airport
Stayed 1 night in Dec 2024

6/10 Okay

Judith

Traveled with partner
Liked: Cleanliness
Conveniently located in the Jewel and cheaper than other options, this is a transit hotel. Rooms are windowless and tiny, however, and mattress in our room was sunk in the middle.
Stayed 1 night in Dec 2024

6/10 Okay

Valerie Uy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
value for money but do not expect service
My experience at Yotel Air was deeply disappointing, marked by consistently poor customer service during both check-in and check-out. Upon arrival on December 16 at 5 PM, I struggled to carry two 50-pound suitcases without access to a cart and received no assistance or empathy from the front desk staff. The individual failed to provide basic information, such as breakfast details or the check-out time, and spoke so softly that I could barely hear him. When I asked for luggage assistance, I was met with a blank stare. To make matters worse, when I inquired about my room location, he repeated “4M” without clarifying, leaving me confused and frustrated. The interaction made me feel ignored and belittled. Check-out was equally unpleasant, with another staff member exhibiting the same unhelpful and dismissive behavior. When I requested assistance or to borrow a cart, I was told, “Sorry, we can’t do anything,” and the individual simply shrugged, offering no advice or solutions. The attitude felt indifferent and uncaring, leaving me with the impression that customer service is not a priority at Yotel Air. For a hotel located in an international airport widely regarded as the best in the world, this level of service is unacceptable. Yotel Air must prioritize training its staff to be friendly, empathetic, and solution-oriented to match the expectations of such a renowned airport location.
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how comfortable and convenient to do stuff
Stayed 1 night in Nov 2024

8/10 Good

Erika, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient especially for long layovers. The rooms are super clean and staff is friendly
Stayed 1 night in Dec 2024

6/10 Okay

Vidya

Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would try again
A really great place to stay, small room but all you need for a stay. Great ensuite with shampoo and body wash, toothbrush and toothpaste. You are able to access coffe and pastries / toast at breakfast. Iced water and drinks 24/7. The hotel is right next to jewel water feature, very convenient with restaurants and shopping all around. I would give this a 10 out of 10 except the room is a little hot. Aircon is set and can’t be reduced. The room didn’t get below 24.5C for our stay.
Stayed 1 night in Dec 2024

8/10 Good

YU-HSIANG

Stayed 1 night in Nov 2024