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YOTELAIR Singapore Changi Airport

3.5 star property

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Photo gallery for YOTELAIR Singapore Changi Airport

Lobby
Point of interest
Premium Queen Cabin | Individually decorated, individually furnished, desk, blackout drapes
Reception
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
78 Airport Boulevard, Changi, #04-280, Singapore, 819666
  • Jewel Changi Airport
    ‪1 min walk‬
  • Singapore Expo
    ‪8 min drive‬
  • Pasir Ris Park
    ‪12 min drive‬
  • Singapore (SIN-Changi)
    ‪16 min walk‬

Room options

View all photos for Premium Queen Cabin

Premium Queen Cabin | Individually decorated, individually furnished, desk, blackout drapes

Premium Queen Cabin

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cabin

Family Cabin | Individually decorated, individually furnished, desk, blackout drapes

Family Cabin

  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1901)
The price is $284
per night
$341 total
includes taxes & fees
Apr 6 - Apr 7
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About this property

YOTELAIR Singapore Changi Airport

3.5-star Singapore hotel, connected to a shopping center in Changi
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
YOTELAIR Singapore Changi Airport offers 130 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Bathrooms include showers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
YOTELAIR Singapore Changi Airport features a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

YOTELAIR Singapore Changi Airport is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SGD 11.99 per person
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Built in 2019
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located after immigration control. To access the property, guests arriving on an inbound flight must have valid travel documents to pass through immigration control.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately SGD 11.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Yotelair Singapore Changi
YotelAir Changi (SG Clean)
YOTELAIR Singapore Changi Airport Hotel

YOTELAIR Singapore Changi Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1007 reviews
Rating 8 - Good. 318 out of 1007 reviews
Rating 6 - Okay. 147 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 74 out of 1007 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paige

Stayed 2 nights in Dec 2024

6/10 Okay

Silas, Columbia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

8/10 Good

Anish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had good time staying! It was nice and clean. Convenient from airport
Stayed 1 night in Dec 2024

6/10 Okay

Judith

Traveled with partner
Liked: Cleanliness
Conveniently located in the Jewel and cheaper than other options, this is a transit hotel. Rooms are windowless and tiny, however, and mattress in our room was sunk in the middle.
Stayed 1 night in Dec 2024

6/10 Okay

Valerie Uy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
value for money but do not expect service
My experience at Yotel Air was deeply disappointing, marked by consistently poor customer service during both check-in and check-out. Upon arrival on December 16 at 5 PM, I struggled to carry two 50-pound suitcases without access to a cart and received no assistance or empathy from the front desk staff. The individual failed to provide basic information, such as breakfast details or the check-out time, and spoke so softly that I could barely hear him. When I asked for luggage assistance, I was met with a blank stare. To make matters worse, when I inquired about my room location, he repeated “4M” without clarifying, leaving me confused and frustrated. The interaction made me feel ignored and belittled. Check-out was equally unpleasant, with another staff member exhibiting the same unhelpful and dismissive behavior. When I requested assistance or to borrow a cart, I was told, “Sorry, we can’t do anything,” and the individual simply shrugged, offering no advice or solutions. The attitude felt indifferent and uncaring, leaving me with the impression that customer service is not a priority at Yotel Air. For a hotel located in an international airport widely regarded as the best in the world, this level of service is unacceptable. Yotel Air must prioritize training its staff to be friendly, empathetic, and solution-oriented to match the expectations of such a renowned airport location.
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how comfortable and convenient to do stuff
Stayed 1 night in Nov 2024

8/10 Good

Erika, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient especially for long layovers. The rooms are super clean and staff is friendly
Stayed 1 night in Dec 2024

6/10 Okay

Vidya

Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would try again
A really great place to stay, small room but all you need for a stay. Great ensuite with shampoo and body wash, toothbrush and toothpaste. You are able to access coffe and pastries / toast at breakfast. Iced water and drinks 24/7. The hotel is right next to jewel water feature, very convenient with restaurants and shopping all around. I would give this a 10 out of 10 except the room is a little hot. Aircon is set and can’t be reduced. The room didn’t get below 24.5C for our stay.
Stayed 1 night in Dec 2024

8/10 Good

YU-HSIANG

Stayed 1 night in Nov 2024

8/10 Good

Stella, oakland

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel was a bit hard to find. The staff did not answer the phone. The shower was broken in my room.
Stayed 1 night in Nov 2024

6/10 Okay

Nikil

Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Graciela

Liked: Cleanliness, amenities
This hotel is very convenient when you need to be at the airport. Go there just to sleep before an early flight or in transit. It’s very small! If it’s two of you with luggage you may need to do some acrobatics to circulate from the door to the bathroom or the bed. The reduced space is well designed. My room was stuffy and stinky with very poor ventilation and no windows. Between this and the small size it felt very claustrophobic. And my bed was sinking on both sides. The pillows were great and the bed can be adjusted to watch TV/read and to sleep. It’s pricy for what it is but you pay for the convenience. It’s located in the spectacular Jewel mall, great for a walk and with many dinner and shopping options.
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Stayed 2 nights in Oct 2024

6/10 Okay

Viruth

Traveled with family
Liked: Staff & service
Could have been cleaner.
rooms worked for our family but the linens could be better and providing better a easier way to access the hotel when you have a family of young children on a long layover would have helped.
Stayed 1 night in Nov 2024

4/10 Poor

Lindsay

Liked: Cleanliness
Disliked: Property conditions & facilities
The location is perfect - right next to the main waterfall. The rooms are tiny but adequate for the night. The major problem was the room was freezing!! I wasn't able to turn the ac off, so I asked the front desk about it. They said that they could manually turn it off for me, but they must not have. It remained freezing all night long. I barely got any sleep, and I had to keep getting up throughout the night, turning the shower on hot and running for a long time to heat up the room, but it would inevitably cool back down after a very short period of time, every time. If you have any issue with the cold, do not stay here! If you love the cold... then you'll love this hotel. Personally, I will never stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Convenient to the airport but a very small room for the price. Room was cooled to 15.4 degrees C with the A/C running full cold as we arrived.
Stayed 1 night in Nov 2024

6/10 Okay

Patricia, Devonshire

Disliked: Amenities
This place has a check out time of 9:00 am, even if you do not get there till 10:00 pm the night before. The ‘overstay’ (less than one hour) is extortionate. It is convenient if you are desperate, otherwise find another hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Irmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to explore and stay for a couples of nights!
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small - but very convenient
Stayed 1 night in Nov 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024