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Check-in was frustrating this time, because they clearly were not expecting us. English comprehension was very poor. I told her that I had reserved two rooms over a week before, but she insisted that I had no reservation. So I looked up my prepaid reservation on my phone and showed it to her. Even though she had heard and seen my name several times, she kept on looking through other reservations and asking if that was my name. After a very long wait, she finally found it. No way to welcome exhausted travelers at midnight. A pathetic excuse for a breakfast buffet as well. Rooms good.

Outdated and noisy, these flats have zero soundproofing so your day starts at 8 am when cleaners start cleaning other rooms whether you want it or not

Schönes Hotel. Sehr freundliches Personal. Zimmer sind sauber. Altstadt ist in 15min fussläufig entfernt. Auch in unmittelbarer Umgebung findet man schöne Bars und Restaurants zum verweilen.

Well located in the old town and nice and modern, very convenient to explore Tbilisi.

Lovely hotel on the edge of the old town. Walkable to the main sights. The rooftop restaurant and bar has amazing views. As a solo traveller I felt safe in daylight but the streets were narrow and dark at night and I did witness some rowdy behaviour. The hotel has some quirky furniture which I loved. My room was nicely furnished and the bath was a bonus! Breakfast basic but sufficient. Recommended.

The good: - supportive on first day to leave luggage on early arrival - air conditioning worked thankfully and you could adjust the fan - comfortable beds and clean - Beautiful boutique venue - good massage - good variety of breakfast - most staff always willing to help - on dial for WhatsApp Improvements : - Staff overall until last day at breakfast we’re approachable, felt a bit that standards dropped and rushed, both staff and food - more could be done on tour organisation with clarity on fees, partners and promote tourism in a speedily manner (or drivers, even the locals at the bar with me the evening before we’re mortified - shower heads mean your pretty much up against the door. More could be thought about here - while I am small even i struggled Overall a gorgeous boutique, just focus more on engagement and visibility with guests, as opposed to just locals, to make it feel more welcoming- tourism is key for countries and the organised guides, tours and activities would really help make the place special and all rounded 5*. I’d love to come back - hopefully this can be done .

The staff are very friendly. I love it