Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

Exterior
Indoor pool
Reception
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
2501 S Shirley Ave, Sioux Falls, SD, 57106
  • Empire Mall
    ‪17 min walk‬
  • Great Plains Zoo
    ‪18 min walk‬
  • Augustana College
    ‪5 min drive‬
  • Sioux Falls, SD (FSD-Sioux Falls Regional)
    ‪10 min drive‬

Room options

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Dining)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

Sioux Falls hotel close to Empire Mall
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sioux Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 900 square feet (81 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Empire Mall
Holiday Inn Express Empire Mall Hotel
Holiday Inn Express Empire Mall Hotel Sioux Falls
Holiday Inn Express Empire Mall Sioux Falls
Holiday Inn Express Sioux Falls Empire Mall Hotel
Holiday Inn Express Sioux Falls Empire Mall
Holiday Inn Express Suites Empire Mall
Holiday Inn Express Suites Sioux Falls At Empire Mall
Holiday Inn Express Suites Sioux Falls At Empire Mall by IHG

Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hagel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good quite place and I was impressed with their breakfast and cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon, Kearney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay...easy to find
Stayed 1 night in Apr 2025

10/10 Excellent

Tami

Stayed 1 night in Mar 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Time to upgrade tvs to smart tv
Stayed 3 nights in Apr 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Phoebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good during our stay
Stayed 1 night in Mar 2025

8/10 Good

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Kids loved the pool. Felt the rooms were pretty clean. Down fall the breakfast area was kinda of small, and both morning the food was cold.
Stayed 2 nights in Mar 2025

8/10 Good

Yohannes

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Deb

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
When I checked in, the worker wasn’t friendly. checking out wasn’t friendly either. I asked for a receipt and she told me it would be emailed to me. Never a thanks for staying with us or welcome.
Stayed 1 night in Mar 2025

10/10 Excellent

Shari

Stayed 1 night in Mar 2025

10/10 Excellent

June

Traveled with partner
Liked: Amenities, property conditions & facilities
It was quiet, clean and the breakfast was awesome. Nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Don, Maple Grove

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up 👍

We enjoyed our stay. Was in a great location, was near plenty of shops and restaurants. The staff was friendly, and helpful as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfortable. Rooms are clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Salina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking and the front desk was amazing. Very friendly and happy. The room was way bigger than it appeared in the pictures.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem is thin walls and you can hear people running up and down the hallways.
Stayed 1 night in Feb 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025