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Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

Exterior
Reception
Exterior
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
$145
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
2501 S Shirley Ave, Sioux Falls, SD, 57106
  • Place, Empire Mall
    ‪17 min walk‬
  • Place, Avera Hospital
    ‪17 min walk‬
  • Place, Great Plains Zoo
    ‪18 min walk‬
  • Airport, Sioux Falls, SD (FSD-Sioux Falls Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Dining)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

Hotel in Mall District
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sioux Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 900 square feet (81 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Empire Mall
Holiday Inn Express Empire Mall Hotel
Holiday Inn Express Empire Mall Hotel Sioux Falls
Holiday Inn Express Empire Mall Sioux Falls
Holiday Inn Express Sioux Falls Empire Mall Hotel
Holiday Inn Express Sioux Falls Empire Mall
Holiday Inn Express Suites Empire Mall
Holiday Inn Express Suites Sioux Falls At Empire Mall
Holiday Inn Express Suites Sioux Falls At Empire Mall by IHG

Reviews

Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jeffrey, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anton

Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Quiet

I so enjoyed staying at this Holiday Inn. The room was very clean and quiet, the bed was comfortable, and the breakfast was delicious.
Stayed 2 nights in Aug 2025

8/10 Good

CATHILYN

Stayed 2 nights in Jul 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

shellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time staying here, breakfast is amazing again, friendliness of the staff during the entire stay was great, always welcomed us when we cane back from visiting the sights. We definitely will be staying again next year with my family. The only thing i would recommend is taller toilets,lol.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hagel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay
Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
The breakfast was fantastic! The walls seem to be paper-thin. If you stay here...ask to be on the top floor.....anyone walking over the top of you will sound like a herd of elephants. Rooms could use some refurbishing and some airing out, or some kind of dehumidifier would be great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2025

10/10 Excellent

Maylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit parking area. Beds super soft and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

sonya m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

We enjoyed our stay! Nice pool! Good neighborhood!
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Stayed 3 nights in Jul 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy, staff were friendly. Room was clean and well laid out. Breakfast was amazing! My only issues were that the shower curtain in room 309 had mold in the bottom of it and now of the bath towels was frayed and well worn. Two things that can easily be fixed but would not keep me from coming back.
Stayed 1 night in Jul 2025

10/10 Excellent

AMANDA

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 7 nights in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well. Very comfortable room.
Stayed 1 night in Jul 2025

4/10 Poor

Corey

Stayed 1 night in Jun 2025

10/10 Excellent

Hagel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Pat

Traveled with family
Check in was a breeze. However, after about an hour or so in our room the toilet handle broke and we could not flush the toilet. They had us switch rooms. When we got into the new room it was rather warm so we turned the air conditioner down and hoped it would cool off the room. After about two hours it cooled the room a little but it was evident to us that this air conditioner was not going to work. Too late at night to do anything so we suffered through the night. We did inform the desk in the morning about our troubles and all the girl said was that "you have had quite a lot of bad luck." That was it no apology. Nothing.
Stayed 1 night in Jun 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Shari

Traveled with family
Liked: Cleanliness, property conditions & facilities
Air conditioning didn't work real well, no coffee pot in the room, no fan in the bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

LaDonna

Traveled with family
Disliked: Room comfort
Our room air didn’t work. We had to change for double room to king. Kids running the halls and elevator
Stayed 1 night in Jun 2025