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Hotel Krystal

2.0 star property

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Photo gallery for Hotel Krystal

Aerial view
Double Room | Iron/ironing board, free rollaway beds
Triple Room | Iron/ironing board, free rollaway beds
Reception
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
17 Kapetan Sifi, Siteia, Sitia, Crete Island, 723 00
  • Folklore Museum
    ‪1 min walk‬
  • Petras Beach
    ‪2 min walk‬
  • Toplou Monastery
    ‪20 min drive‬
  • Sitia (JSH)
    ‪5 min drive‬

Room options

View all photos for Double Room

Double Room | Iron/ironing board, free rollaway beds

Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free rollaway beds

Triple Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Iron/ironing board, free rollaway beds

Single Room

  • 215 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

About this property

Hotel Krystal

Sitia hotel with private balconies
Along with a bar/lounge, this hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is not available.
Hotel Krystal offers 41 accommodations with hair dryers. Rooms open to balconies. Rollaway/extra beds (complimentary) are also available.
Hotel Krystal features tour/ticket assistance, a front-desk safe, and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Krystal Sitia
Krystal Sitia
Hotel Krystal Crete/Sitia
Hotel Krystal Hotel
Hotel Krystal Sitia
Hotel Krystal Hotel Sitia

Hotel Krystal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 22 reviews
Rating 8 - Good. 12 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Staff were lovely, very helpful very polite,breakfast was good,
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for 1 night

This was 1 of the cheapest places I could find in Sitia so of course I knew not to expect much. Location is central, easy walk to/from the bus station, harbor and town. 1 big downside is no wifi in the room. I was also missing a bin - There's a fridge in the room so surely it's expected that people will be bring food/drink into the room and need somewhere to place that trash. Krystal is fine for 1 night but I wouldn't have wanted to stay longer.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed!

Room was dark! Room, decor & hotel dated! Unsavoury view! Poor balcony / dilapidated condition! Worn stained carpet throughout hotel! Musty smelling lift! On the other hand, great location and the free continental breakfast was a bonus. Friendly reception staff.
Stayed 2 nights in Aug 2017

4/10 Poor

deanie, canada

Disliked: Property conditions & facilities, room comfort

OK (just) for overnight stay prior to taking ferry

terrible room…shabby, very uncomfortable bed, noisy…doors slamming at 2/3/4 am, street noise all night; no shower curtain. included breakfast was decent with choice and quantity

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Evgeny

Liked: Cleanliness, staff & service

6/10 Okay

Leo, Chania, Crete, Greece

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

great price for just a stay

This hotel was very conveinent for us. We got there a little late due to no directions printed out. It is down the center over by the restraunts. Best way to get there is drive to the waterfountain. Turn left, once you reach the harbor, and go straight to the next round about. When you get there, turn left again and it's two blocks up. We missed it twice due to the rain and my navigator sleeping. Once we parked to check in, they said to stop by the front and honk the horn. Once I did that, they came out and made a parking spot for us. Very nice. Gave great ideas for restruants. Room was small, bathroom even smaller and the heater didn't heat the room very well. No closure for the tub so water was everywhere when you take a shower. Had to pay 15 euro for the lamp that we broke, but the hotel staff was nice about it and didn't give us any trouble. The room we stayed in we could hear kids moving around and playing and an old lady yelling a lot. But after a while, we were able to zone them out and have our alone time...

8/10 Good

Peter, New Zealand

Liked: Cleanliness, staff & service

Hotel Krystal -Sitea

The Hotel is centrally situated in a fairly quiet street, handy to shops and restaurants. Hotel staff are helpful, speak good english and arranged a taxi to take us to the airport in the morning. Our room was basicly decorated but tasteful furnishings had been used. The bathroom worked to a satisfactory level. A nice feature of our room was the view of the harbour from private terrace where one could enjoy a snack and drink at a table provided. I can recommend this hotel for an ecconomical and comfortable stay in Sitea a town with few tourists and a lovely waterfront.

4/10 Poor

Joao

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel soggiorno.

Hotel posto in zona centrale e a 5 minuti a piedi dalla stazione degli autobus. Stanza semplice, pulita e con tutto il necessario per un gradevole soggiorno. Il personale della reception è stato gentilissimo. Wi-Fi funzionante. Dalla stanza una splendida vista sul mare, sul porto e sulla città. Colazione buona.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Every facilities was very old, and also not perfekt clean. Very simble... But even for it a good price...
Stayed 14 nights in May 2019

8/10 Good

Bruno, cormeilles en Parisis

Liked: Cleanliness, staff & service

Bon accueil très central

Petit déjeuner continental très copieux. Hotel un peu vétuste. Propre avec frigo mais pas de bouilloire. Balcon aperçu mer et port de sitia. Très proche centre et restos.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

L'hotel si trova in posizione molto centrale, personale disponibile e cordiale. Ottima reception aperta 24/24h.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sehr freundliches Personal, aber heruntergekommen

Das Hotel macht auf den ersten Blick einen guten Eindruck. Das Personal ist extrem freundlich, zuvorkommend und offen. Der Eingangsbereich wirkt ansprechend, ebenso die Lobby bzw. der Frühstücksbereich. Betritt man aber die Zimmer, befindet man sich in einer anderen Welt... Derart heruntergekommene Möbel, angestoßen und in einer undefinierbaren Farbe gestrichen... Die Badezimmertür innen teilweise weggefault aufgrund der Feuchtigkeit... Das Bad so eng, dass man es nur betreten kann indem man in die Dusche steigt... Beim Duschen setzt man unweigerlich das komplette Bad uner Wasser - das ist für Griechenland nicht unüblich und in Ordnung, allerdings läuft hier das Wasser kaum ab. Die Lichtverhältnisse sind katastrophal, es hängen überall nur Funzeln. Es gab genau ein Handtuch pro Person, kein kleineres für die Haare, geschweige denn einen Badezimmerteppich. Das Unangenehmste aber war der Teppichboden, knüselig, angestückelt, uralt und unter dem Bett schmutzig. Positiv: ein sauber bezogenes Bett, allerdings eine fleckige Tagesdecke. Ein weiteter Pluspunkt war der kleine Balkon, dabei wären ein kleines Tischchen und vielleicht 5 Wäscheklammern auf der vorhandenen Wäscheleine von Vorteil gewesen. Alles in allem ist das Hotel ein Ort, von dem ich definitiv sehr enttäuscht bin, wobei ich ausdrücklich das tolle Personal ausnehmen möchte. Die können definitiv nichts für den schlechten, teilweise unzumutbaren Zustand des Hotels. Dies geht an den Hotelinhaber!
Stayed 1 night in Aug 2018

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Utmärkt hotell i en mycket trevlig stad. Bra läge. Frukosten OK (men det var väldigt varmt i frukostmatsalen).
Stayed 2 nights in Jul 2017

6/10 Okay

Jürgen, Kaufbeuren

Liked: Staff & service, room comfort

Stadthotel mit Flair aber nachts etwas laut

Schöner Altbau mit Flair. wurde renoviert Lage mitten in der Stadt wäre wirklich wunderschön wenn der Lärm der zwar wenigen aber, meist laut bergauffahrenden Motorräder nacht nicht wäre. Service sehr freundlich.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Ettore, MORBEGNO (SO) ITALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Krystal - Sitia

Discreto Hotel proprio in centro a Sitia. Ottima la pulizia e discrete le camere Consigliabile per soggiorni non molto pretensivi. Brekfast accettabile

8/10 Good

Piia, Helsinki, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff

We stayed one night at Krystal in July 2011. Hotel staff was friendly, told us a good beach tip (Itanos about 1 km from too busy Vai beach). Room was good, but small. We had great view from the balgony on the 4th floor room. Street parking in the front of the hotel was full, so we had to park on the general parking place quite far from the hotel. Breakfast was typical greek: only white bread, cheese and jelly. There were many restaurants in the short walking distance.