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Hempstead House Hotel

4.0 star property

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Photo gallery for Hempstead House Hotel

Indoor pool, seasonal outdoor pool, sun loungers
The Ashby Suite | 1 bedroom, individually decorated, individually furnished, desk
Terrace/patio
Indoor pool, seasonal outdoor pool, sun loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Explore the area

Map
London Road, Bapchild, Sittingbourne, England, ME9 9PP
  • Sittingbourne and Kemsley Light Railway
    ‪4 min drive‬
  • Leeds Castle
    ‪17 min drive‬
  • Elmley National Nature Reserve
    ‪24 min drive‬
  • London (SEN-Southend)
    ‪87 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Room, 1 Double Bed

  • 245 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Executive Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for The Ashby Suite

The Ashby Suite | Living area | TV

The Ashby Suite

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Superior Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

  • 127 sq ft
  • Sleeps 2
  • 1 Double Bed

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Front of property

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The price is $91
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$110 total
includes taxes & fees
Mar 28 - Mar 29
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About this property

Hempstead House Hotel

4-star Sittingbourne hotel with bar/lounge
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

AquaManda Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Hempstead House Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 2519 square feet (234 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a sauna, and spa services. Onsite self parking is complimentary.

Hempstead House Hotel is a smoke-free property.

A complimentary English breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Lakes Restaurant - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Brasserie - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Brasserie
  • Lakes Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,519 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Children under 16 years old are not allowed in the fitness facilities, health club or pool.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.00 per night
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hempstead House Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead House Hotel Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Hotel Hotel Sittingbourne

Hempstead House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 556 reviews
Rating 8 - Good. 154 out of 556 reviews
Rating 6 - Okay. 29 out of 556 reviews
Rating 4 - Poor. 7 out of 556 reviews
Rating 2 - Terrible. 7 out of 556 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Amazing stay. Smooth check in where we were upgraded to a beautiful executive suite. Modern but still lots of character. Lovely pool, sauna and steam room. Polite staff and lovely food. Would happily return there
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sittingbournes finest.
Very comfortable hotel. Perfect for relaxing after a long drive. Superb. Can’t wait to stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and will definitely return. They kindly gave us a room upgrade. Lovely facilities and super dog friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel with my partner while I had a broken leg/ankle so was on crutches. I have to say all of the staff without exception were just very kind and went out of their way to ensure I was comfortable. Would highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and good spa facilities. Very clean throughout. The Lakes Restaurant, and adjacent lounge also very nice with friendly & professional staff.
Stayed 1 night in Nov 2024

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant hotel
Nice hotel with plenty of character. Service was hit and miss, waited over an hour for towels.
Stayed 1 night in Sep 2024

8/10 Good

Lester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain about
Nothing to complain about
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality stay as usual👍
Lovely grounds/lovely building/friendly staff from reception to chefs/barstaff/restuarant staff/housekeepers ypu name it.Spa great/vlean/tranquil great place to relax.Room nice/bed comfy/coffee/tea facilities.Had dinner in lakes restuarant very nice,Excellent attentive service without being intrusive.Food nicely presented and tasty.Thanks kitchen brigade👍Breakfast good choices continental then cooked option both very nice.This was our third visit to this (in our opinion) lovely hotel.Maybe you could find cheaper in surrounding areas but i always bear in mind you get what you pay for and in regards to hempstead house you certaintly get that!9.5/10 Highly recommend.Thank you everyone who again made our stay another one to remember.
Stayed 1 night in Oct 2024

10/10 Excellent

Julian

Traveled with family
Family 90th birthday celebration.
Friendly, helpful staff. Amazing ambience. Clean characterful rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kathryn, Chesterfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good but would have liked a safe and perhaps a small fridge to store fresh milk , chocolate etc
Stayed 1 night in Sep 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
The bath is the room was amazing it went into a jacuzzi.
Stayed 1 night in Sep 2024

10/10 Excellent

ALEXANDER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Lovely old, characterful hotel with a spa and fitness centre. Room was lovely and spacious and bed was really comfy. Bathroom had both a tub and a shower and was very clean - as expected. Food in the restaurant was delicious and there was plenty of choice for breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We had a wonderful stay, from the moment we walked in we were greeted & made most welcome by a gentleman, he offered to help with our luggage & also showed us to our room which was lovely & spotless. Everything about this hotel is 5 stars. The staff are a credit to the hotel, they are so welcoming and friendly and nothing is too much trouble, this without a doubt adds to the enjoyment to our stay. The food in the hotels Lakeside restaurant is superb. We cannot wait to return. Thank you for our wonderful stay.
Stayed 2 nights in Sep 2024

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Craig

Long weekend stay
Enjoyed the hotels location and it was clean and tidy throughout. I wouldnt rate it as highly as other venues i have stayed at because it lacked some of the elements of a luxury hotel such as some of the staff seemed less helpful than others and the older side of the hotel could do with some tlc in places. A touch overpriced in my view but overall ok.
Stayed 2 nights in Sep 2024

8/10 Good

Nyomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2024