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Holiday Inn Sittingbourne by IHG

3.5 star property

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Photo gallery for Holiday Inn Sittingbourne by IHG

Exterior
Daily full breakfast (GBP 12.95 per person)
Property amenity
Premium Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
70 London Road, Sittingbourne, England, ME10 1NT
  • Sittingbourne and Kemsley Light Railway
    ‪15 min walk‬
  • Kent Science Park
    ‪5 min drive‬
  • Leeds Castle
    ‪17 min drive‬
  • London (LCY-London City)
    ‪75 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, individually decorated, individually furnished, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Sittingbourne by IHG

3.5-star Sittingbourne hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Sittingbourne by IHG offers 79 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Plasma televisions come with pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sittingbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1028 square feet (96 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a terrace, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Sittingbourne by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Coniston Kitchen - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
The Bar at Coniston - Onsite lobby lounge.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bar at Coniston
  • The Coniston Kitchen

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (1,028 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Coniston
Best Western Coniston Hotel
Coniston Best Western
Coniston Hotel Sittingbourne
Coniston Hotel
Coniston Sittingbourne
Holiday Inn Sittingbourne Hotel
Holiday Inn Sittingbourne
Holiday Inn Sittingbourne
Holiday Sittingbourne By Ihg
Holiday Inn Sittingbourne by IHG Hotel
Holiday Inn Sittingbourne an IHG Hotel
Holiday Inn Sittingbourne by IHG Sittingbourne
Holiday Inn Sittingbourne by IHG Hotel Sittingbourne

Holiday Inn Sittingbourne by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 542 reviews
Rating 8 - Good. 188 out of 542 reviews
Rating 6 - Okay. 76 out of 542 reviews
Rating 4 - Poor. 44 out of 542 reviews
Rating 2 - Terrible. 38 out of 542 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work Stay
Buzzing coming from air con unit for entirety of stay made sleep incredibly difficult. Other than that no issues.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andreea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place , clean, great facilities, everyone was really nice. Our housekeeper Bernadette was so sweet , and left us a note to feel welcome. Breakfast was good , nice variety. Would definitely recommend and stay there again
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly and helpful, food excellent, location and hotel and grounds, very nice.
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Not great
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
One of the worst Holiday Inns!
Check-in experience wasn't great...no one to greet us at reception, so had to wait a few minutes before someone called to us they wouldn't be long. Lady on reception did not smile, and was not helpful when we asked to change rooms, being told the hotel was fully booked at 5pm so changing room was not possible (we had a problem with our room which was overlooking a very noisy residential area). Coming from a hotel background myself, I know not all guests would be checked in by 5pm, so a switch to another room should have been very possible). The hotel from the outside looked very run down and there was visible water damage on the inside ceilings, including in our room's bathroom. In our room, the bathroom was just seprated by glass pannels (very 1960s/70s?!) Which did not reach the ground, with no lock or handle on door, so absolutely no privacy whatsoever! Was however very clean, I could not fault this. Shower leaked all over the floor when on, so ground was dangerous after use, and any floor towels were soaked through. We tried to call down to reception from our room, but did not manage to get through (possibly no one there yet again?). When we headed downstairs to ask the lady on reception regarding booking a taxi, we were very abruptly told there would be no possibility of getting a taxi at that time. We explained we did not need one now, and so were grunted at and a card simply passed to us without any further word. Breakfast was a long wait for items to be replenished
Stayed 1 night in Oct 2024

2/10 Terrible

Madelyn

Stayed 1 night in Oct 2024

2/10 Terrible

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom/ toilet being enclose in frosted glass box in the room not very private. The door would not shut completely. Otherwise the hotel was excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

ben

Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Leighton

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lifts were out of action, the AC was not working throughout the hotel, the room we had didn’t have any windows that opened, and it smelled musty. the bathroom was substandard. We checked out and asked for a refund 10 mins after checking in.
Stayed 2 nights in Aug 2024

6/10 Okay

Keith

Business traveler
Liked: Cleanliness, staff & service
On check in i was told the following no lift no aircon no fan and no windows that open. The room was really hot and struggled to sleep on both nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

iulian

Stayed 1 night in Aug 2024

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This was the worst hotel stay I have experienced. No aircon, broken and was told it wouldn’t be fixed until Jan! No hot water and the toilet didn’t flush properly. Dogs barking outside all night. Terrible. Avoid at all costs.
Stayed 1 night in Aug 2024

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but no AC
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Room comfort
Death by Pigeon.
We booked a standard room for a couple, when we arrived we had been allocated a twin room…not awful but not a great start to a lovely weekend away. The air con was broken…which we were informed of at check in but, no alternative was offered, a room with a window that could open AND let in air…more on this. It has been a very warm weekend, outside temps hitting close to 30 degrees. The room did have a window but it opened into a small atrium used for storage and, it seems, a group of pigeons who were trapped in there. So the view was of a wall and some empty water bottles, with a window that opened into a small space with a glass room that let air hotter than the sun into the room. No cold water offered or any extra fans…we did have one but the plug sockets don’t exist on the side of the room with the beds in. Finally, room 134 is opposite an office…presumably the house keeping staff office, both mornings we were woken by groups of staff being very loud outside and with us being able to hear their loud and inappropriate conversations with their office door open…probably because they were also very hot in there too 🙄 All in all, it was horrendous. Unbearably hot, pigeons throwing themselves at a glass roof all night and loud staff. It’s a shame because the hotel itself is actually lovely with gardens and is in a great location.
Such a great view.
Stayed 2 nights in Jul 2024

8/10 Good

Rosalba

Stayed 1 night in Jul 2024

6/10 Okay

Rosalba

Traveled with family
Liked: Cleanliness, staff & service
Communal areas are good but rooms smell of damp.
Stayed 2 nights in Jul 2024