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Holland America Skagway Inn

2.0 star property

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Photo gallery for Holland America Skagway Inn

Reception
Exterior
Two Doubles Room | Desk, blackout drapes, iron/ironing board, bed sheets
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3rd And Spring St, Skagway, AK, 99840
  • Place, Red Onion Saloon Brothel Museum
    ‪1 min walk‬
  • Place, Captain William Moore Cabin
    ‪3 min walk‬
  • Place, Grizzly Falls Ziplining Expedition
    ‪3 min walk‬
  • Airport, Skagway, AK (SGY)
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Room

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Holland America Skagway Inn

Hotel in Downtown Skagway
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free self parking and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Holland America Skagway Inn offers 94 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Skagway hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Complimentary uncovered self parking is available on site.

Holland America Skagway Inn is a smoke-free property.

Holland America Skagway Inn has 2 restaurants serving breakfast and dinner.

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 15 and May 01.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Holland America Skagway Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 257 out of 588 reviews
Rating 8 - Good. 206 out of 588 reviews
Rating 6 - Okay. 88 out of 588 reviews
Rating 4 - Poor. 28 out of 588 reviews
Rating 2 - Terrible. 9 out of 588 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Walkable and clean but very disappointed there was no WIFI in the rooms!! Never been in an hotel with no WIFI in rooms. Room facing railroad tracks is very noisy (train) in the early morning hours (5 -6 a.m.) The room was too warm and the thermostat didn’t seem to work so we had to open the window which increased street and train noises.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Had to drag my luggage upstairs no elevator. No in room WiFi.
Stayed 2 nights in Aug 2025

10/10 Excellent

PHYLLIS, Gooding

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was off the main street so it was quiet. Nice restaurant with awesome breakfast burritos. Staff very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stayvat a historic location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and nicely decorated but small rooms. Good for a night, for any longer i would want something with a microwave and fridge and a little more space
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so accommodating with storing our bags before and after check in and out so we could shop bag free!
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Aug 2025

8/10 Good

Adam

Traveled with partner
Liked: Amenities
Excellent choice for skagway
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher, Pacifica

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Nickalos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful, classic hotel is right in the hear of Skagway, allowing for easy access to all of the nearby local restaurants and tourist attractions. We had a small problem with our bathroom, which the staff quickly attended to. If you want breakfast buffet (a separate expense) make sure to show up early as they pick up pretty quickly.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay. Room was spacious, exceptionally clean and quiet. Would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Always a good stay !!
Stayed 4 nights in Jul 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Holland America Skagway Inn July 18-20th was great. Staff was very friendly and helpful and hotel lovely. It was walkable to restaurants and all the shops and sights. We used this hotel as a base for our 2 touring days which worked out great. No air conditioning in the rooms but the windows can open and fan is provided. All in all a great stay and would recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Traveled with family
Liked: Amenities
The hotel’s name is easily confused with another hotel of the same name causing extra travel to reach the hotel. The hotel does serve breakfast but at a significant charge.
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean. Bulky furniture in room. Would appreciate an earlier check in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room and accessible option was very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Devin

Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all historic sites and walkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

6/10 Okay

Philip, Seattle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Walked to hotel from Alaska State Ferry terminal without problems. "Deluxe room" was a small room with two full (not queen) beds, tight fit for 3 people and their luggage. Comfortable beds but bedding too heavy for summer. No A/C but difficult to keep windows open due to road and train noise. Trains run right past the hotel and start sounding horns 6 AM or earlier. Small bathroom, tiny sink like ship's cabin, but functional. No fridge, used small ice bucket to keep a few things cold, worked OK. Public areas are nicely decorated and furnished and have wifi, but no wifi in room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with very friendly and helpful staff. On the higher side of our per diem comfort zone but wanted to do everything in Skagway in one day and skidaddle. It’s close to everything and leaves you wanting for nothing.
Stayed 1 night in Jul 2025