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Holland America Skagway Inn

2.0 star property

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Photo gallery for Holland America Skagway Inn

Reception
Exterior
Bar (on property)
Exterior
Two Doubles Room | Desk, blackout drapes, iron/ironing board, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3rd And Spring St, Skagway, AK, 99840
  • Place, Red Onion Saloon Brothel Museum
    ‪1 min walk‬
  • Place, Captain William Moore Cabin
    ‪3 min walk‬
  • Place, Klondike Gold Rush National Historical Park
    ‪4 min drive‬
  • Airport, Skagway, AK (SGY)
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Room

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Holland America Skagway Inn

Hotel in Downtown Skagway
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free self parking and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Holland America Skagway Inn offers 94 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Skagway hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Complimentary uncovered self parking is available on site.

Holland America Skagway Inn is a smoke-free property.

Holland America Skagway Inn has 2 restaurants serving breakfast and dinner.

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 15 and May 01.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Reviews

Holland America Skagway Inn Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 256 out of 587 reviews
Rating 8 - Good. 206 out of 587 reviews
Rating 6 - Okay. 88 out of 587 reviews
Rating 4 - Poor. 28 out of 587 reviews
Rating 2 - Terrible. 9 out of 587 reviews

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Always a good stay !!
Stayed 4 nights in Jul 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Holland America Skagway Inn July 18-20th was great. Staff was very friendly and helpful and hotel lovely. It was walkable to restaurants and all the shops and sights. We used this hotel as a base for our 2 touring days which worked out great. No air conditioning in the rooms but the windows can open and fan is provided. All in all a great stay and would recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Traveled with family
Liked: Amenities
The hotel’s name is easily confused with another hotel of the same name causing extra travel to reach the hotel. The hotel does serve breakfast but at a significant charge.
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean. Bulky furniture in room. Would appreciate an earlier check in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room and accessible option was very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Devin

Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all historic sites and walkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

6/10 Okay

Philip, Seattle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Walked to hotel from Alaska State Ferry terminal without problems. "Deluxe room" was a small room with two full (not queen) beds, tight fit for 3 people and their luggage. Comfortable beds but bedding too heavy for summer. No A/C but difficult to keep windows open due to road and train noise. Trains run right past the hotel and start sounding horns 6 AM or earlier. Small bathroom, tiny sink like ship's cabin, but functional. No fridge, used small ice bucket to keep a few things cold, worked OK. Public areas are nicely decorated and furnished and have wifi, but no wifi in room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with very friendly and helpful staff. On the higher side of our per diem comfort zone but wanted to do everything in Skagway in one day and skidaddle. It’s close to everything and leaves you wanting for nothing.
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and excellent, friendly staff. Highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian, Airdrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property. Staff is amazing. Room was comfy and had everything you would need or expect. Except for WIFI
Stayed 1 night in Jul 2025

8/10 Good

Dortha, Madison

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great convenient location with good food in the evening. . However there was no internet in rooms, only in lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly, helpful and they allowed us to store our bags before check in. Highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Danette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking for the hotel is not super close, and the hotel is very overpriced, for a very basic service.
Stayed 1 night in Jun 2025

8/10 Good

Derek

Stayed 3 nights in Jun 2025

10/10 Excellent

Lawrence

Stayed 1 night in Jun 2025

8/10 Good

Diyan

Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast is too expensive.

The hotel itself was great. However, $25.00 per head for a buffet breakfast is a ripoff.
Stayed 1 night in Jun 2025

10/10 Excellent

jacob

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place felt very high end and super clean. Its perfect size of room. Everything worked. Had a nice lounge, bar, restaurant. The food and drinks were good. DOG Friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Jody

Traveled with partner
Liked: Cleanliness, staff & service
The location is convenient and the customer service was great. This is an older hotel with a nice facelift. The room was a bit small but comfortable with the amenities we needed. My only wish was for wifi in the rooms. They do have computers to use in the lobby though.
Stayed 2 nights in Jun 2025