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Holland America Skagway Inn

2.0 star property

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Photo gallery for Holland America Skagway Inn

Reception
Bar (on property)
Exterior
Exterior
Two Doubles Room | Desk, blackout drapes, iron/ironing board, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3rd And Spring St, Skagway, AK, 99840
  • Place, Red Onion Saloon Brothel Museum
    ‪1 min walk‬
  • Place, Captain William Moore Cabin
    ‪3 min walk‬
  • Place, Grizzly Falls Ziplining Expedition
    ‪3 min walk‬
  • Airport, Skagway, AK (SGY)
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Room

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Holland America Skagway Inn

Hotel in Downtown Skagway
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free self parking and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Holland America Skagway Inn offers 94 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Skagway hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Complimentary uncovered self parking is available on site.

Holland America Skagway Inn is a smoke-free property.

Holland America Skagway Inn has 2 restaurants serving breakfast and dinner.

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and May 01.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Reviews

Holland America Skagway Inn Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 257 out of 588 reviews
Rating 8 - Good. 206 out of 588 reviews
Rating 6 - Okay. 88 out of 588 reviews
Rating 4 - Poor. 28 out of 588 reviews
Rating 2 - Terrible. 9 out of 588 reviews

Reviews

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Michaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained historic property in walkable downtown. The hotel has its own restaurant serving breakfast and dinner. The breakfast was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
All is gppd except that there is no charging station
Stayed 1 night in Aug 2025

2/10 Terrible

DWAYNE, yalesville

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude woman at front desk no fridge or microwave and for 250+ a night it was deffinately note worth it. Stay anywhere else but this place.
Stayed 1 night in Aug 2025

10/10 Excellent

LOUELLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean convenient
Stayed 1 night in Sep 2025

4/10 Poor

DWAYNE, yalesville

Disliked: Staff & service, amenities, property conditions & facilities
Woman at desk was rude abo I t not having fridge or microwave in room. Told me i co I ld put my food in the fridge in lobby where they keep medicine but was unable to heat it up to eat it as no microwave was available either.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a King Deluxe room, it was very nice, roomy, the shower was great! No complaints at all! Staff were helpful!
Stayed 1 night in Aug 2025

10/10 Excellent

Janine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly charming and beautiful hotel, super friendly and happy staff! I love that the doors are keyed with real keys instead of plastic cards!
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit Lots of people when the cruise ships are there Need more bathrooms
Stayed 3 nights in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with smiles from the staff every time we walked in. We were able to park our vehicle on the property before we checked in. We would definitely stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nicely appointed room. Comfortable bed. Clean bathroom. Nice public areas downstairs and up. Very convenient location. Walls were thin enough, however, that the snoring next door was bothersome and kept us up.
Stayed 1 night in Aug 2025

10/10 Excellent

Scot

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place - clean. Friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Lambert, Goldens Bridge

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant food was excellent, if a bit pricey. Room was clean, bathroom seemed recently redone, laundry machines were easy to use and very clean. Staff were able to recommend local sellers of outdoor gear.
Stayed 2 nights in Aug 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very accommodating! Deliveries start before 7am and is very noisy when trying to sleep.
Stayed 2 nights in Aug 2025

8/10 Good

John, Olympia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for one thing. They offer free WiFi, but not in your room, which is beyond ridiculous. When I'm tired from a day or driving or hiking, the last thing I want to is hang out in the lobby to use my cell phone. That needs to change!
Stayed 1 night in Aug 2025

6/10 Okay

Desiree

Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Walkable and clean but very disappointed there was no WIFI in the rooms!! Never been in an hotel with no WIFI in rooms. Room facing railroad tracks is very noisy (train) in the early morning hours (5 -6 a.m.) The room was too warm and the thermostat didn’t seem to work so we had to open the window which increased street and train noises.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Had to drag my luggage upstairs no elevator. No in room WiFi.
Stayed 2 nights in Aug 2025

10/10 Excellent

PHYLLIS, Gooding

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was off the main street so it was quiet. Nice restaurant with awesome breakfast burritos. Staff very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025