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Holland America Skagway Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holland America Skagway Inn

Interior entrance
Bar (on property)
Two Doubles Room | Desk, blackout drapes, iron/ironing board, bed sheets
Exterior
Cafe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Bar
  • Free airport shuttle
  • Parking included

Explore the area

Map
3rd And Spring St, Skagway, AK, 99840
  • Red Onion Saloon Brothel Museum
    2 min walk
  • Captain William Moore Cabin
    2 min walk
  • Grizzly Falls Ziplining Expedition
    3 min walk
  • Skagway, AK (SGY)
    11 min walk

Room options

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Property entrance

At the White House

Parking included
Free WiFi
Microwave
4.9 out of 5, Exceptional, (209)
The price is $197
per night
$213 total
includes taxes & fees
Jan 10 - Jan 11
At the White House

About this property

Holland America Skagway Inn

Hotel in Downtown Skagway
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free self parking and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Holland America Skagway Inn offers 94 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Skagway hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Complimentary uncovered self parking is available on site.

Holland America Skagway Inn is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Holland America Skagway Inn has 2 restaurants serving breakfast and dinner.

Languages

English

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 15 and May 01.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Holland America Skagway Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 202 out of 498 reviews" "
Rating 8 - Good. 183 out of 498 reviews" "
Rating 6 - Okay. 80 out of 498 reviews" "
Rating 4 - Poor. 26 out of 498 reviews" "
Rating 2 - Terrible. 7 out of 498 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Scott, Santa Fe

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is one of the worst places I've stayed at in a while. The lack of amenities was ludicrous: no WiFi in the room, no microwave and I had to request a fridge, no AC, no breakfast or complimentary snacks, non-HD TV with fuzzy reception and most ridiculous of all, a 10am checkout time. Can't remember ever encountering that before. You're way better off at the Morning Wood or the Historic Skagway Inn.
Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
When we arrived we were told the dining room was closed as it was nearly the end of the season . No breakfast was therefore available although it states there is an onsite restaurant on the website . There was a private party on the Saturday evening which took over all the reception / lounge area on ground floor and upstairslounge area meaning there was no where that we could sit in the evening . No coffee available in lobby on day of our departure as they hadn’t made any as they were closing that day . We felt we were simply an inconvenience .
Stayed 2 nights in Sep 2024

10/10 Excellent

Sue, Hillsborough

Traveled with family
Liked: Property conditions & facilities
Great place to stay.
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, room a smidge musty but ok after window open for a bit. Pretty thin walls, bring earplugs if you’re a light sleeper
Stayed 1 night in Sep 2024

6/10 Okay

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great property but our room was in a very noisy area next to the stairwell and the laundry on the ground floor. In addition there was a room above us and really seemed like there were bears in there with all the running around. Having said that, we already had another 2 night stay booked in a week so I asked to be placed on the second floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Wilton, Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel & friendly staff!
Stayed 3 nights in Sep 2024

8/10 Good

Lisa

Traveled with partner
Liked: Amenities
Have updated ammenities. Nice shower! Room not exactly soundproof - especially heard the folhs in the room above.
Stayed 1 night in Sep 2024

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Deserine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Curtis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Claudette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The delightful woman working at check in was amazing. The staff at breakfast was not. Inattentive and slow to assist. We waited a long time at the hostess stand just to be acknowledged we had arrived. During breakfast we had empty water glasses and they were filled only when we asked for the check. We waited again for an unreasonable amount of time to get our bill. Unimpressed with the wait staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Beth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Edie

No internet in the room
Old type of hotel. Very inconvenient that there is no internet in the rooms only in the lobby.
Stayed 1 night in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good hotel, nice room. Couldn’t give an overall excellent because our room had no view - the window was fogged glass for the obvious reason that we faced a wall!
Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly, New Castle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so enjoyed our stay there, I wish it would have been longer.
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
I got food poisoning at the restaurant and when I informed the staff, they didn’t even apologize.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon, Wildwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was totally wonderful. Everyone was very helpful and the facility was extremely well done. It was a joy to stay there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Desiree

Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

Stayed 3 nights in Aug 2024