The Windsor Hotel

4.0 star property

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Photo gallery for The Windsor Hotel

Aerial view
View from property
Indoor spa tub
Outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas, sun loungers
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Windsor Terrace, Sliema, Malta, SLM 1854
  • Tower Road
    ‪2 min walk‬
  • Exiles Beach
    ‪3 min walk‬
  • Sliema Promenade
    ‪5 min walk‬
  • Luqa (MLA-Malta Intl.)
    ‪12 min drive‬

Room options

Standard Double or Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Superior Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double or Twin Room (Single use)

  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

The Windsor Hotel

4-star Sliema hotel walkable to Sliema Promenade
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and a seasonal outdoor pool.
The Windsor Hotel offers 94 accommodations with minibars and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sliema hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, The Windsor Hotel provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Sliema hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
The Windsor Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian, Maltese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per stay
  • Breakage deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:30 AM to 6:30 PM

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

Windsor Hotel Sliema
Windsor Sliema
The Windsor Hotel Hotel
The Windsor Hotel Sliema
The Windsor Hotel Hotel Sliema

The Windsor Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 71 out of 631 reviews
Rating 8 - Good. 177 out of 631 reviews
Rating 6 - Okay. 155 out of 631 reviews
Rating 4 - Poor. 123 out of 631 reviews
Rating 2 - Terrible. 105 out of 631 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Shabina

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This was an average hotel nothing special the staff was like dumb weren’t helpful at all and they wouldn’t provide water for the room
Stayed 7 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

10/10 Excellent

Nachiappan

Stayed 3 nights in Sep 2024

6/10 Okay

Danny

Business traveler
Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time 2024 that I enjoy staying at the Windsor Hotel in the heart of Sliema, great location close to the sea, restaurant, supermarket and transport, I thank the manager Trever for his services and always welcoming me, topman, as well as his staff Mr. Asvin, honest man. I forgot my cell phone at the seating earea at the reception and handed me my phone when I returned to the hotel as well as Ms. Silvia ( hopefully spelling correct ) the wonderful social girl who offers all the help I need, a responsive and positive girl. There is a nice restaurant attached to the hotel which is great for a special breakfast. I am really very pleased with my stay at the hotel and I feel active during my holiday I can't wait to go back. I definitely recommend this hotel. In fact, the manager Mr. Trever and his team making the Windsor hotel more shiny and lively and positive feeling for me as a customer. Thank you Mr Trever for everything 👍
Stayed 6 nights in Oct 2024

10/10 Excellent

Mohamed, Tucson

Stayed 3 nights in Sep 2024

6/10 Okay

Adrian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy rooms. Every door in neighbouring apartments can be heard. Voices in corridors is loud and the lifts are very slow and only accommodate 2 people at a time. Probably wont stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Adib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Oct 2024

2/10 Terrible

Manojkumar Premjibhai

Disliked: Cleanliness, staff & service, property conditions & facilities
There are few mould in bathroom. Service not like mention as star wi fi services has too weak
Stayed 2 nights in Oct 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service
I was worried about staying here because of the previous reviews. It’s not 4 star but you’re not paying 4 star prices. Room was basic but clean, cleaners came in every day. Staff were friendly and helpful, especially Genti on the front desk. Pool area was nice, location was great, 2 minute walk from promenade and beach. It’s not luxurious but it was cheap and good value for money
Stayed 3 nights in Oct 2024

10/10 Excellent

Deyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Deyan

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Herbert

Traveled with group, Traveled with family
Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience excellent distance to shopping area & local restaurants nice room with all amenities and balcony
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero Star Hotel - Avoid
I stayed at this Hotel 8/9 yrs ago , today it’s like a very low warn out establishment Only 1 out of 3 lifts work, No Restaurant, rooms extremely sparce, I had 3 rooms, first room already occupied, 2nd room bathroom flooded, 3rd room door card constantly not working. Breakfast appalling !! Very very little choice, sliced white cheap bread, scrambled egg, sausages, bacon & beans, fruit juice, tea/coffee machines, 3 cereals, whole milk, yogurt. Guests constantly complaining at Reception, see pictures
Jaccuzzi
Jacccuzzi
Socket in bedroom
Stayed 7 nights in May 2024

6/10 Okay

Carl

Stayed 1 night in Jul 2024

8/10 Good

Shihabeddin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and near to everything
Stayed 1 night in Jul 2024

4/10 Poor

JACK

Disliked: Cleanliness, staff & service, property conditions & facilities
No WiFi, no clean and unsafe
Stayed 4 nights in Jul 2024

2/10 Terrible

Dayanara, Mequon

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We found a cockroach in our room, (we had two rooms). The A/C didn’t work for two full days, they placed a fan instead, then they finally changed us the room. We (two of us) paid for breakfast. One of us bought breakfast for 3 days and my roommate bought other 3 and plus one. My roommate used all of her breakfast for her and grandkids. I attempted to use my second one when I was surprised by Ryan asking me to go with him to the main hotel where Tony and “G” were. Tony saw us buying all of those breakfast but insisted that my roommate’s grandkids used mine. I explained and Tony agreed that many were bought. Tried to go back to finish my breakfast and in front of all the guests I was told they were going to call the police on me. I requested the police to check the cameras. I was threatened in from off the guests, the took my voucher and then they told me that it was ok, they were going to give me that breakfast for free, after they insisted I had to pay and removed my voucher. At the end, I couldn’t use the rest of the voucher the hotel owes me €8 for the breakfast I didn’t have and a huge apology for embarrassing me in front of the hotel guests. Tony and Ryan made my stay HELL!!! Beware, sometimes saving $100 will ruin your vacation!! I have the pictures to prove everything I have written here. Vouchers etc. I had to make a complain and have the picture too. Please, please beware!!!
Stayed 12 nights in Jun 2024

2/10 Terrible

Haydn

Traveled with partner
Disliked: Staff & service
Staff were offering me discounts for cash in hand. Lack of organisation and no one helped at all with any problems or queries
Stayed 5 nights in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windsor Hotel sliema is my favourite hotel
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful from all sides!!! The water was running in the closet all 7 days we stayed there, the balcony door didn’t work well, the floor wasn’t clean when we first came in and even after. Everything is old and needs repairing, very noisy from outside and inside you can hear your neighbours snoring …..etc. I would never recommend !!!!
Stayed 8 nights in Jun 2024

4/10 Poor

Taskinudin

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
It is SO bad. 1* hotel at best. Staff - So rude, unhelpful, aggressive. Smoking outside reception is not a good look. Asked for them to replace the coffee sachets in the room….still waiting… Room - Dirty. Towels weren’t changed daily, sheets weren’t clean, the bin in the bathroom was rusty, toilet seat didn’t fit the toilet. Shower head was also loose. The tv also kept randomly coming on during the night. Wifi - doesn’t work Breakfast - aboid at all costs. Just depressing. Small selection, stale bread, horrible coffee. We only ate there once. Elevator - only one of two work and it takes AGES to arrive once you call it. The ‘cocktail’ bar - just no The pool - unattended, depressing, umbrellas that fly away at the slightest hint of wind. I wish I’d read the reviews before booking. It’s truly awful, and I’m not a fussy person. I think the staff were deliberately being rude so people leave bad reviews - maybe the owners are underpaying them or treating them badly. Nothing about this hotel is anywhere near 4*. Do not go here.
Stayed 7 nights in Jun 2024