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Hilton London Heathrow Airport Terminal 5

4.0 star property

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Photo gallery for Hilton London Heathrow Airport Terminal 5

Restaurant
Pool
Exterior
2 bars/lounges
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Room service
  • Air conditioning
  • Bar
$146
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Poyle Road, Colnbrook, Slough, England, SL3 0FF
  • Windsor Castle
    ‪10 min drive‬
  • Thorpe Park
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Business Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Suite, Business Lounge Access

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Business Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV

Family Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 3 Twin Beds, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 Twin Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

37-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed, Business Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Business Lounge Access

Bathroom shower

Deluxe Suite, Business Lounge Access

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

King Family Room

  • Sleeps 4

Twin Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Accessible Executive Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

One Bedroom Suite

  • Sleeps 3

Similar properties

Exterior

Sofitel London Heathrow

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,502 reviews
Sofitel London Heathrow

About this property

Hilton London Heathrow Airport Terminal 5

4-star hotel in Colnbrook
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
In addition to a hot tub, Hilton London Heathrow Airport Terminal 5 features a sauna and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 9149 square feet (850 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Hilton London Heathrow Airport Terminal 5 is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Gallery - Onsite restaurant.
Musettis Coffee Shop - This coffee shop serves lunch and light fare. Open daily.
River Bar - Onsite bar. Open select days.
Gallery Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
  • Self parking on site (GBP 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 20.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Bar
  • Musettis Coffee Shop
  • River Bar
  • The Gallery

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,149 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.95 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self parking fee: GBP 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 116 out of 1002 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an accessible room which was very spacious, comfortable and clean. Good quality furniture. Good breakfast. We will certainly return
Stayed 1 night in Jun 2025

6/10 Okay

Robert, Eastbourne

Traveled with partner
In one word ‘Basic’
Stayed 1 night in May 2025

10/10 Excellent

genelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early. Staff secured our luggage while we headed to Windsor. We had a lovely time. Upon return staff gave us our room, made reservations for airport the following day and ensured we’d get breakfast before heading out. Woke up at 2 am in complete darkness called front desk and it was resolved in a timely manner. For a quick stop in London, this was a good stay.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to the airport
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Christi

Stayed 1 night in May 2025

10/10 Excellent

Juan Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I where staying as a layover on our trip to Iceland and celebrating our anniversary. They upgraded the room and send us a complementary cake to celebrate! The staff was great.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cyprus

Stay before flying from T5 early the next morning.
Stayed 1 night in May 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lounge ..
Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located in a quiet location felt safe. Staff are very courteous and helpful. Location - very close to airport. I didn’t like how the bathtub was so high - not safe for elderly.
Stayed 1 night in May 2025

10/10 Excellent

Raheem

Stayed 1 night in May 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very helpful staff would recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve always had an enjoyable stay. The staff are so friendly and accommodating. Also, the fact that there is now a Starbucks on the property is a plus 😊
Stayed 4 nights in Apr 2025

4/10 Poor

Dereece

Stayed 1 night in Apr 2025

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would’ve enjoyed the complimentary spa and pool amenities but it was closed. Booked this hotel for a relaxing day before my flight the next day and ran into issues like key card not working, restricted food options, and limited amenities. Hotel should have elevators at both sides of building. It was very difficult to transport luggage on carpeted floors at back of building.
Stayed 1 night in Apr 2025

8/10 Good

Paula

Business traveler
Liked: Cleanliness, staff & service, room comfort

Solutions to consider for travellers with chargers

I had an issue with just one thing - I was on a business trip and had mistakenly left my iPhone charger plug behind. There was no solution at the hotel to help me charge the phone. In this day and age I'd expect most hotels to hv extra cables/ plugs built in chargers in the rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

JACK

Stayed 1 night in Apr 2025

10/10 Excellent

T J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Matt

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

8/10 Good

gerald

Liked: Cleanliness
Stayed 1 night in Apr 2025