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Hilton London Heathrow Airport Terminal 5

4.0 star property

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Photo gallery for Hilton London Heathrow Airport Terminal 5

Restaurant
Exterior
Lobby
Pool
2 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Room service
  • Air conditioning
  • Bar

Explore the area

Map
Poyle Road, Colnbrook, Slough, England, SL3 0FF
  • Windsor Castle
    ‪10 min drive‬
  • Thorpe Park
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Business Lounge Access

  • City view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Business Lounge Access

Bathroom shower

Suite, Business Lounge Access

  • City view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Business Lounge Access

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV

Family Room, 1 King Bed

  • City view
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • City view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 3 Twin Beds, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 Twin Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

37-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed, Business Lounge Access

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Business Lounge Access

Bathroom shower

Deluxe Suite, Business Lounge Access

  • City view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

King Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Accessible Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting Room

Minibar, in-room safe, desk, laptop workspace

Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

One Bedroom Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sofitel London Heathrow

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4304)
$287 nightly
The price is $287 total
includes taxes & fees
Sofitel London Heathrow

About this property

Hilton London Heathrow Airport Terminal 5

4-star hotel in Colnbrook
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
In addition to a hot tub, Hilton London Heathrow Airport Terminal 5 features a sauna and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 9149 square feet (850 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Parking is available onsite for a surcharge.

Hilton London Heathrow Airport Terminal 5 is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Gallery - Onsite restaurant.
Musettis Coffee Shop - This coffee shop serves lunch and light fare. Open daily.
River Bar - Onsite bar. Open select days.
Gallery Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
  • Self parking on site (GBP 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 20.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Bar
  • Musettis Coffee Shop
  • River Bar
  • The Gallery

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,149 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.95 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self parking fee: GBP 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 108 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
going on holiday.
Stayed 1 night in Feb 2025

10/10 Excellent

F J

Stayed 1 night in Feb 2025

2/10 Terrible

Denise

Stayed 1 night in Feb 2025

2/10 Terrible

Graham

Stayed 1 night in Feb 2025

10/10 Excellent

G

Stayed 1 night in Feb 2025

8/10 Good

Erin, Dracut

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were told the room type we booked was not available for us upon arrival. Were told they would “upgrade us” but the room we were put in was clearly not an upgrade at all. The room features were very outdated, half the plugs in the room did not work, the tub wouldn’t drain and the AC didn’t work well.
Stayed 1 night in Oct 2024

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice rooms.
Stayed 2 nights in Feb 2025

6/10 Okay

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast could be better
Stayed 1 night in Dec 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, only an overnight stop, but hotel made me feel very welcome from the moment I arrived. Room upgrade was also very welcome.
Stayed 1 night in Feb 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Comfier beds in Premier Inn

Nice staff at reception and booked so we could use the hydro pool after an 11 hour overnight flight. After staying in a doubletree in the US in an extremely comfy bed we were disappointed in how rock hard the mattress was at this Hilton, we had a better sleep and were comfier at the Premier Inn at less than half the cost. We had to eat at the hotel at dinner time, food was nice but very expensive but I can understand that at an airport hotel, we were disappointed that a service charge had been added to our bill before we had even eaten and been served and after going up to the bar to order, therefore not even being serviced yet. Rooms are nice and spacious and modern but the walls are paper thin, not great for people getting up and about at all hours to catch their flight. We used rewards to pay for this trip so we are not out of pocket but I would have been disappointed if I had paid full price.
Stayed 1 night in Feb 2025

10/10 Excellent

Jatinder

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top notch stay

amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Business traveler
Disliked: Amenities
TAXI’s WON’T TAKE YOU - NOT AT T5! This is a bit of a warning to all who try and get a taxi from Terminal 5. The flat rate is £35 IF (and only if) you manage to get a taxi to take you. I had to try 5 taxi’s in the rank (who all said no), before one agreed. The reason is the Hotel is NOT directly at Terminal 5, it is 2 miles away and taxi’s just won’t take you. It is a very large hotel and should be impressive, but it isn’t. My room was very cold, the bed has a very thin duvet, so I had to ask room service for a blanket. When I put on my air conditioning to warm the room up, the door to my room has a huge draft which gave a loud whistling sound all night. The towels are hard, and they don’t give you a toothpaste glass in the room which you need because the tap/fawcet is at an awkward angle to use easily. The one slight good thing is the breakfast, it’s very good and plentiful - but why they play soft rock through the sound system I don’t know… I won’t be staying here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A good night in.

It was a good stay. The lady at reception assisted me with my luggage to my room, which I greatly appreciated. The room was spacious and the bed was comfortable and the breakfast was good too.
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Hans-Peter, Houston

Liked: Amenities
Great beans and toast. Attentive service staff and friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and areas for guests. Very large choice of delicious options for breakfast. Handy for the airport with frequent service on the Hoppa bus from the front door.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay.

Stayed before and would stay again. Very convenient for LHR but quiet and very comfortable. Great staff. Only slight niggle is the overnight parking charge (£16) for guests staying at the hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Laura

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel all round

This has got to be the cleanest, most well maintained, most friendly hotel I have ever been too. There's not a spot of dirt or dust anywhere. No cracked or broken tiles or stained grout. And everyone, without exception, has a genuine smile for you. The spa was great. The food in the restaurant well presented, tasty and reasonably priced. Just one niggle. I avoid places that add their own service charge, which this restaurant does. I hadn't seen it mentioned anywhere prior. It leaves you feeling like you've been mugged. I only marked the hotel average for eco because I have no idea what their policy is. Our stay was brief.
Stayed 1 night in Jan 2025