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Stonewood Inn & Suites Carrollton - Smithfield

2.0 star property

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Photo gallery for Stonewood Inn & Suites Carrollton - Smithfield

Lobby
Lobby sitting area
Lobby
Exterior
Honeymoon Studio Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
20080 Brewers Neck Blvd, Smithfield, VA, 23314
  • Windsor Castle Park
    ‪7 min drive‬
  • Christopher Newport University
    ‪22 min drive‬
  • Naval Station Norfolk
    ‪39 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪45 min drive‬

Room options

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Honeymoon Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Single Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio Suite

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Stonewood Inn & Suites Carrollton - Smithfield

Smithfield hotel with free self parking
Express check-out, a garden, and a picnic area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
Stonewood Inn & Suites Carrollton - Smithfield offers 72 air-conditioned accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Stonewood Inn & Suites Carrollton - Smithfield features a vending machine, multilingual staff, and a garden. Public areas are equipped with complimentary wireless Internet access. This Smithfield hotel also offers a picnic area and express check-out. Onsite uncovered self parking is complimentary.

Stonewood Inn & Suites Carrollton - Smithfield has designated areas for smoking.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 20.00 for check-in between 11:00 PM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: USD 20.00 for check-in between 11:00 PM and 6:30 AM
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Carrollton Inn Suites
Carrollton Inn Suites Smithfield
Stonewood Inn Suites of Carrollton Smithfield
Stonewood Hotel Suites of Carrollton Smithfield
Stonewood Inn & Suites Carrollton - Smithfield Hotel
Stonewood Inn & Suites Carrollton - Smithfield Smithfield
Stonewood Inn & Suites Carrollton - Smithfield Hotel Smithfield

Stonewood Inn & Suites Carrollton - Smithfield Reviews

Reviews

6.0
Rating 10 - Excellent. 21 out of 101 reviews
Rating 8 - Good. 21 out of 101 reviews
Rating 6 - Okay. 16 out of 101 reviews
Rating 4 - Poor. 18 out of 101 reviews
Rating 2 - Terrible. 25 out of 101 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet seat had dried urine on it. The room smelled bad. The toilet had black crud all around the bottom. The shower had stains on the tub bottom and black mold in all of the crevices. The sink had black crud all around the drain.
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Room was not the cleanest. The water pressure in the shower was amazing!!! Beds were comfortable. Staff was friendly. Overall was a good place to stay. Stayed for 5 days.
Stayed 5 nights in Jan 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No service, inflexible booking

Be careful booking this. Reservations seem only to be refundable within a few hours of you making the booking. The room had no room service, and we had to take our dirty towels to the front desk to have them replaced. Trash also isn't removed from the room. Bathroom was in poor condition with dirt around the edges of the floor, the plug had been removed from the bath, and the door barely closed. The air conditioner blasted about 30 seconds of arctic air before switching to warm air (and it was sub freezing outside).
Stayed 3 nights in Jan 2025

6/10 Okay

DANIEL

Liked: Staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

Anthony

It was close to my work.the tv didn’t work very good!
Stayed 4 nights in Jan 2025

10/10 Excellent

Davion

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

6/10 Okay

George

The heat/AC unit in the room was very noisy when it was running. It woke me up every time it started up.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

christopher

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping at all, hard to get somebody at the front desk
Stayed 7 nights in Nov 2024

8/10 Good

Phil

Traveled with family
Good little spot. Quick stay, the staff was friendly and the area is quiet.
Stayed 3 nights in Nov 2024

4/10 Poor

Marufah

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It would be ideal if you were traveling and needed a place to stay the night. If not, find alternative I had made a payment online before my visit but got there and was asked for a $100 deposit fee that must be a cash payment. The room had this foul smell, and the microwave was rusted. I asked for a change of room, which was a bit more conducive than the prior one, but the situation didn't differ much.
Stayed 1 night in Nov 2024

8/10 Good

Lora

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort

Uninhabitable….but the AC worked great!!

I was grateful I only booking it for one night. There were dead bugs in the fridge (took pics) and the freezer in the little dorm fridge was disgusting. I had carry out that needed to be put in the fridge and I lined the shelves with plastic bags I had in the car. I put clean socks on when I got into the room and before I went to bed they were filthy dirty. And then to top that off a bug ran across the sheets while I was settling in. The socks got dirtier in the morning while getting ready, which did NOT include a shower because the tub did not look clean at all. I told the guy in the office about my issues and that I wanted a refund and he said I had to contact the company I booked it thru. ZERO accountability for the condition of the room and zero sympathy for my experience.
Stayed 1 night in Oct 2024

8/10 Good

JODY

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Oct 2024

4/10 Poor

Michael, Clinton

Stayed 1 night in Sep 2024

2/10 Terrible

Michelle A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here!

Beware of this place. NO security!! The key card did not open any of the locked doors and the main door going to the room hallways from outside was broken and wide open. The screws on the latch to our hotel room door were loose and the latch wouldn't close. The room smelled of mold and the air-conditioned filter was black.
Stayed 1 night in Oct 2024

2/10 Terrible

Imari

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay there bed bugs
Stayed 3 nights in Sep 2024

8/10 Good

Crystal

Traveled with family and small children, Business traveler
Liked: Cleanliness
Doesn’t offer breakfast, spacious room
Stayed 1 night in Sep 2024

8/10 Good

Latoshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Clean and inexpensive place to stay.
Stayed 1 night in Sep 2024

8/10 Good

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Aug 2024

8/10 Good

Patricia L

Business traveler
Liked: Amenities
Disliked: Cleanliness
That was something all over the inside of the microwave. The refrigerator had leftover drinks inside of it.
Stayed 7 nights in Aug 2024

2/10 Terrible

Isaiah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was dirty and nothing worked, luckily no bedbugs
Stayed 2 nights in Aug 2024

4/10 Poor

Shane

Stayed 3 nights in Aug 2024