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Best Western Smiths Falls Hotel

2.5 star property

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Photo gallery for Best Western Smiths Falls Hotel

Exterior
Lobby
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk
$102
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
88 Lombard Street, Smiths Falls, ON, K7A4G5
  • Place, Big Rideau Lake
    ‪3 min walk‬
  • Place, Rideau Canal Visitor Information Center
    ‪8 min walk‬
  • Place, Railway Museum of Eastern Ontario
    ‪11 min walk‬
  • Airport, Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Smiths Falls Hotel

Smiths Falls hotel steps from Rideau Canal
A business center, conference space, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Smiths Falls Hotel offers 40 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Smiths Falls Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Colonel
Best Western Colonel Inn
Best Western Colonel Inn Smiths Falls
Best Western Colonel Smiths Falls
Best Western Colonel By Hotel Smiths Falls
BEST WESTERN Colonel By Inn Smiths Falls, Ontario
Best Western Smiths Falls
Smiths Falls Best Western
Best Western Colonel By Inn
Best Western Smiths Falls
Best Western Smiths Falls Hotel Hotel
Best Western Smiths Falls Hotel Smiths Falls
Best Western Smiths Falls Hotel Hotel Smiths Falls

Best Western Smiths Falls Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 364 out of 737 reviews
Rating 8 - Good. 265 out of 737 reviews
Rating 6 - Okay. 68 out of 737 reviews
Rating 4 - Poor. 20 out of 737 reviews
Rating 2 - Terrible. 20 out of 737 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Océanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 3 nights in Aug 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness
Nothing stands out
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolanne

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 1 night in Aug 2025

6/10 Okay

Pino

Liked: Room comfort
Disliked: Property conditions & facilities
Door latch was missing parts. Toilet and sink didn't drain well. Sink sideways had water in it and toilet took three flushes. Didn't send any one to take care of it.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located with lots of restaurants nearby.
Stayed 1 night in Aug 2025

6/10 Okay

John

Smiths Falls trip

Basic hotel with a standard breakfast included. Staff was friendly and welcoming. The hotel has two stories and no elevator, a problem for anyone with mobility issues. The room was clean and the queen bed comfortable. The toilet was way too low, suitable for children but not really adults. It needs to be replaced.
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Disliked: Cleanliness, staff & service
Wasn’t our best stay. The room was not clean. The blow dryer was never wiped by the looks of it. I took a photo of the dirt underneath the desk. I would recommend something better than the paper voucher for breakfast if it is a concern that people are wandering in off the streets for food. It’s awkward to stop and ask people mid bite for their room number. Change the system if it’s that important to track who is having breakfast. It definitely made me feel unwelcome. Strangely the alarm on the clock went off at 6 a.m. I say strangely because it didn’t go off our first night there. And we didn’t touch the clock. Very odd. For almost $200 a night in that area it was overpriced. The wifi was spotty. It’s in need of updating. I would not recommend.
Stayed 2 nights in Aug 2025

4/10 Poor

maha, Newmarket

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly. The breakfast was delicious. The room was clean, tidy and inviting
Stayed 2 nights in Aug 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service
TV was set so low that when air conditioner came on couldn't hear the TV
Stayed 1 night in Aug 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Would have preferred the use of an elevator to the second floor. My elderly. Other doesn't do well on stairs.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A STEP ABOVE

This is a great hotel with unusually nice amenities and comfort for its class.
Stayed 1 night in Aug 2025

6/10 Okay

Philippe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personnel de l'hôtel est entré dans ma chambre totale matin pendant que je dormais encore
Stayed 1 night in Aug 2025

10/10 Excellent

Greg, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base

Clean and simple. Easy check-in. Pool area was clean and welcome in the heat! No food on site, and only fast food outlets in walking distance. Laundry area was useful!
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, breakfast has a little to be desired compared to other chains.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Katelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!
Stayed 1 night in Aug 2025

6/10 Okay

Lynn

Stayed 1 night in Aug 2025

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our visit, extremely clean comfortable rooms and beds, very friendly staff, very accommodating to our needs, higy recommended
Stayed 2 nights in Jul 2025

8/10 Good

Tino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025