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Smilen Hotel and Wellness

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smilen Hotel and Wellness

Reception
Aerial view
Fireplace
Terrace/patio
Skiing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pet friendly
  • Spa
  • Laundry

Explore the area

Map
Shumkov Kamuk 9 str, Smolyan, Smolyan, 4700
  • Smolyan Lakes - Snezhanka
    6 min drive
  • Smolyan Ski Resort
    14 min drive
  • Pamporovo Ski Resort
    20 min drive

Room options

View all photos for Apartment

Apartment | Minibar, desk, iron/ironing board, free cribs/infant beds

Apartment

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio | Minibar, desk, iron/ironing board, free cribs/infant beds

Studio

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room ( Fireplace)

Double Room ( Fireplace) | Minibar, desk, iron/ironing board, free cribs/infant beds

Double Room ( Fireplace)

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | View from room

Double Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this property

Smilen Hotel and Wellness

3-star Smolyan hotel with ski-in/ski-out access
Ski into Smilen Hotel and Wellness, where you can relax in a sauna, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Housekeeping is available on request.
Smilen Hotel and Wellness offers 18 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Smilen Hotel and Wellness features ski-in/ski-out access and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This ski hotel also offers a rooftop terrace, spa services, and a library. Complimentary self parking is available on site.

Smilen Hotel and Wellness is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 8:30 AM and 10:30 AM.
Smilen Hotel and Wellness has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski-in/ski-out access

Family friendly

  • Free crib
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 8.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 8.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Smilen Hotel Wellness Smolyan
Smilen Hotel Wellness
Smilen Wellness Smolyan
Smilen Wellness
Smilen And Wellness Smolyan
Smilen Hotel and Wellness Hotel
Smilen Hotel and Wellness Smolyan
Smilen Hotel and Wellness Hotel Smolyan

Smilen Hotel and Wellness Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Large rooms. Good local food. Perfect location in pine forest, very close to lift to Snezhanka tower. Hotel is few minutes drive to Pamporovo or Smolyan. Highly recommend for all seasons.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Ayten

Disliked: Cleanliness, staff & service
Otel Değerlendirme
Otelin konumu iyi,bulmakta hiç zorlanmadık.İlk baştan rezervasyonumuzu bulmakta zorluk çektiler.Temizlik adına kötü.4 gece konakladık fakat 1 kez bile çarşaf değişimi yapılmadı. Havlular 3 günde değişti ve havlulara temiz denilemez.Odaya temizlik olarak sadece her gün çöp atılarak yapıldı. Yatak hiç rahat değildi. Hizmet sınavını başarılı geçemediler. Resepsiyonda kimse durmuyordu.
Stayed 4 nights in Sep 2018