The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 6394 square feet (594 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. Guests can use the health club at a partner property. A total renovation of this property was completed in January 2020.
Hotel Sønderborg Kaserne has designated areas for smoking.