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Snug Corner Vacation Packages

Very helpful for first time travelers!

The Baha Mar facility is absolutely beautiful, and this was my fourth time staying there. I will definitely go back because I really enjoy the resort overall. However, the service at many of the bars and restaurants was disappointing. Several staff members had an attitude and openly complained about management and not being paid enough. At times, it felt like guests were being made to feel uncomfortable or pressured to leave an additional tip, even though a 15% gratuity is already automatically added to every bill. When you’re paying a premium to stay at a resort like Baha Mar, you expect friendly and professional service. Guests should never be made to feel guilty or uncomfortable about tipping beyond the gratuity that is already included. I really hope management addresses this issue. Baha Mar is a beautiful resort with so much to offer, and I will visit again, but the attitude and level of service from some of the staff definitely needs improvement.

Disappointing Stay — Accessibility & Hospitality Fell Short I booked an accessible room online and reminded Trudi at check-in. I was using my cane and asked if the room was far from the lobby. I was told no. Room 1121 was actually three room blocks from the lobby, not including the pathway past the stores. By the time I reached it, I was exhausted. What was supposed to be accessible felt more like an obstacle course. The shower had sand in it, and I never went to the beach, and the room itself desperately needs a FULL renovation, not another patch job. The lobby reflects the Wyndham image; unfortunately, my room did not. On my final night, I shared my concerns with Daniel. His response was simply, “Sorry for that.” That did little to make the situation right. The bellmen were the only staff who consistently made me feel welcome. I expected Wyndham hospitality. Instead, the name was at the door, but the standard seemed to stop there.

We only needed a room for one night but they treated us like we were long time visitors. So helpful and let us check in a little early. Carrie’s our luggage up. Room was clean and very well stocked. Would definitely stay again.

Beautiful. Clean. Quiet