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Sobetsu Vacation Packages

Bad

Greeted by extremely helpful staff, beautiful property, and the room was clean with an amazing view.

Good

Clean room, has all kinds of amenities, safe and secure, close to downtown. Only that the noise control is rather weak. But indeed a 5 star experience!

As others said, it's not a hotel, it's a regular apartment and better than a hostel. I would have appreciated if the host had provided salt, pepper, coffee, and tea. This place had nothing. A nice alternative would have been to provide information about neighborhood restaurants and cafes. The cleanliness was only OK. There was too much hair in the shower room from previous guests and the vent by the air conditioner needs a deep cleaning. I also asked the hosts two questions and only received an answer to one. Overall, I liked not being in a cramped hotel room. But I didn't think the condition or service was worth the cost. I even left for one night to stay in a ryokan. The apartment could be better if they thought about the guest experience and made it more comfortable. For now, it shouldn't be called a hotel. It's false advertising.

Conveniently located near the station and the city center. The room was right in front of the station and had plenty of space, allowing me to relax. I will definitely stay here again.

For the price, this stay was surprisingly spacious. Check in and check out is done with the use of a iPad. Entry to the hotel and rooms are through keyless PIN codes. There’s a laundry machine, kitchen with a small fridge and stove. Walkable distance to the subway, shopping and restaurants, by the edge of Susukino. The only con was the bed cover had weird dirty stains and smells kind of funny.