10/10 Excellent
Arnold
Oct 1, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arnold
Stayed 1 night in Sep 2020
La Serrana Hotel Spa
3.0 star property
Choose dates to view prices
Photo gallery for La Serrana Hotel Spa
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Spa
- 24/7 front desk
- Pet friendly
- Breakfast included
- Laundry
Explore the area
Carrera 13 17-26, Socorro, 683551
- Parque Gallineral19 min drive
- Virgin of Health21 min drive
- Cathedral of Barichara53 min drive
Room options
View all photos for Family Room
Family Room
- Sleeps 5
- 1 Double Bed and 2 Twin Beds
View all photos for Standard Double Room
Standard Double Room
- 129 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Studio
Studio
- 258 sq ft
- Sleeps 3
- 1 King Bed
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About this property
La Serrana Hotel Spa
3-star Socorro hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and massage/treatment rooms.
La Serrana Hotel Spa offers 5 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.
Bathrooms include rainfall showerheads and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a sauna.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, La Serrana Hotel Spa features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This 3-star property offers access to a business center. This business-friendly hotel also offers spa services, a library, and a terrace. Onsite self parking is complimentary.
La Serrana Hotel Spa is a smoke-free property.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.
La Serrana Hotel Spa has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
- A restaurant
- Snack bar/deli
Things to do
- Arcade/game room
- Art gallery
- Full-service spa
- Library
- Outdoor pool
- Sauna
Family friendly
- Arcade/game room
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Business services
- Business center
Outdoors
- Garden
- Picnic area
- Terrace
Full-service spa
- Body scrubs
- Body wraps
- Couples treatment rooms
- Facials
- Manicures/pedicures
- Massage
- Spa treatment rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathtub
- Grab bar in bathtub
- Grab bar near toilet
- No elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
More
- Banquet hall
- Smoke-free property
Room amenities
Bedroom
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with cable channels
Food and drink
- Free bottled water
More
- Ceiling fan
- Desk
- Laptop workspace
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for COP 40000.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: COP 40000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
La Serrana Hotel Spa Hotel
La Serrana Hotel Spa Socorro
La Serrana Hotel Spa Hotel Socorro
La Serrana Hotel Spa Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
Reviews
10/10 Excellent
fabian
Traveled with family
Sep 28, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
fabian
Stayed 1 night in Sep 2020