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Anel

5.0 star property

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Photo gallery for Anel

Exterior
Breakfast area
Indoor pool
Interior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
Todor Aleksandrov Blvd., 14, Sofia, Sofia-city, 1303
  • Sofia Central Mineral Baths
    ‪10 min walk‬
  • Alexander Nevski Cathedral
    ‪20 min walk‬
  • National Palace of Culture
    ‪3 min drive‬
  • Sofia (SOF)
    ‪14 min drive‬

Room options

Similar properties

Exterior

Mercure Sofia City

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, (7)
$90 nightly
The price is $90 total
includes taxes & fees
Mercure Sofia City

About this property

Anel

5-star hotel in Sofia City Center
A casino, an indoor pool, and a restaurant are available at this hotel. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Anel offers 57 accommodations with hair dryers. Satellite television is provided. Guests can make use of the in-room full-sized refrigerators/freezers and minibars. Bathrooms include bathtubs. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to an indoor pool, Anel provides a health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms. This luxury hotel also offers a casino, a terrace, and complimentary newspapers in the lobby.

Anel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Casino
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • In-room full-sized refrigerator/freezer
  • Indoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Terrace

Spa

  • Massage
  • Turkish bath

Accessibility

  • Elevator

Room amenities

Bathroom

  • Bathtub
  • Hair dryer

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Minibar
  • Room service

More

  • Heating

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 3.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

Property is also known as

Hotel Anel Sofia
Anel Sofia
Anel Hotel Sofia
Anel Hotel
Anel Sofia
Hotel Anel
Anel Hotel Sofia

Anel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 108 reviews
Rating 8 - Good. 34 out of 108 reviews
Rating 6 - Okay. 7 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities

Good value, good facilities

We stayed 2 nights in early November as part of a quick tour. The hotel room was large and well-equipped and the free on-site parking was brilliant. The heating in the room seemed a bit hit and miss and we thought there was a hint of fumes - but nothing major. Breakfast was a bit ordinary with terrible coffee but the coffee machine in the room was much superior. Location is a rather drab 10 minutes walk or so to the tourist areas but there is a metro station close by which we preferred. Overall a good option.

10/10 Excellent

P, Brierley Hill.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgrade? Thank you!

We are bound to be a bit biased in favour of this hotel as we were given an upgrade from a room to a suite. We are not at all used to this much luxury but could get used to it given enough time. We stayed at four hotels during our holiday in Bulgaria and this was definitely the best.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sofia visit

The hotel was very nice, good location for a couple of nights, staff were very helpful.

10/10 Excellent

Patrick, Varna Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lived up to it's rating of 5 star.

Great hotel and spa plan to stay here on our next trip to Sofia.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in the city

hotel has central location, very friendly staff. room was better than i have expected. buffet breakfast is reach in choice and well served. hotel has free secured parking in the yard

10/10 Excellent

kevin, Neath, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location,nice staff & excellent quality hote.

Stayed here before our flight home to London on August 7th. Originally passed the hotel as hotel sign is not that clear and there's limited parking space outside . However the welcome and service at reception was professional and attentative. Our family suite was fabulous with a large separate bedroom and comfortable double sofa bed. There were 2tvs desk and lovely bathroom. Not a fan of Bath showers in rooms this size as water goes everywhere, but it was a bathroom worthy of a 5 star suite. Wish we'd had more time to use the spa facilities and the roof top restaurant looked fabulous and reasonably priced.this was the same for the in room drinks which are a total rip off in most hotels. The hotel is a good location for the main Vitosha boulevard and is a 10 minute walk,with another modern shopping mall close by. Access to the sofia metro is 5 minutes away on the main road. This was the only fault As there was some road noise from traffic, but slept well. Will defiantly return to this hotel but intend staying for longer next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, cool location, but not quite a 5 star

We loved the place. The location was perfect for walking to the major points of the city, the plentiful art throughout the hotel and breakfast room was gorgeous, and the staff were super attentive when we had questions or requests. There were only a few minor issues such as no toilet paper in the room when we arrived and the room service missed out on cleaning a cup.

10/10 Excellent

Svetlana, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel and service.

Staff was very friendly and helpful. Restaurant service was 5 star. Breackfast was delicious and plentiful. Rooms were very spacious clean and comfortable.

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cameron, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

I have stayed in many of Sofia's 4-5 star hotels and this one is just as nice as any of them. I would put it on par with Grand Hotel Sofia which is generally more expensive. The downside to this hotel is that it is a little further west than most of the big hotels, meaning you have to get through the city in order to reach the airport or many other attractions. This is only a problem during rush hour for the most part. Sans traffic, it is still a quick drive to the airport from this hotel. This hotel is walking distance from one of the nicest parts of town to take a stroll through (down Vitoshka).

8/10 Good

jonathan, Nottinghamshire

Liked: Cleanliness, property conditions & facilities, room comfort

Good rooms and staff. Need to think about guests.

Reception staff were great and so was bar staff. Rooms were nice and large and clean. Only issue was no ironing facilities ie: iron and board. Asked on saturday for loan of iron and nothing available and was sent in direction of linen cleaning staff. For 20 lev they would iron my short. Was my only option so agreed only to be told 'sorry the staff for that had gone home'. This was 7pm on a saturday night in a 4/5* hotel in central sofia in 2015? Quite ridiculous that there was not an iron to loan. Breakfast was ok but again staff were great. Overall a good value hotel in a good location. Just wish the hotel recognised a customer needs without trying to make more money out of them. A 10 euro iron in that hotel would of made all the difference as proved they are thinming about their guests.

10/10 Excellent

Maydrian, North Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel ideal for a buisness trip

Room was huge and very quiet. There is a lot of art in the hotel paintings statues etc mostly modern and not sure if it is for sales. Definitely different from the standard hotels

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a five star hotel. Avoid

Have stayed in many hotels around the world including in Sofia. This is not a five star hotel. The lobby is a three start hotel at most. 2 stars in most areas. The room a 3 star at most. Gym equipment faulty and not maintained. Not allowed in swimming pool unless you buy a swimming cap. Corridors stunk severely. Rooms stunk of cigars and smoking. Very cheap furniture throughout hotel. Rooms highly dated and stale. Worst thing is that they do not have double sheets on the hotel beds. You have to sleep with a single bed sheet meaning if you are travelling with a partner, you will not be able to snuggle up. The single bed sheet was so small you couldn't wrap up you feet properly. Caught a cold because room heating was not calibrated properly. Area is really bad. We had to check out early and go to a real five star hotel as this hotel was spoiling our holiday. Staff a little aggressive. Really sad experience. Breakfast very poor for a buffet. Not as described. Staff not accommodating. Wifi kept cutting out. Maid took money off our table whilst we were in the room. The rates of this hotel need to drop significantly to that of a three star hotel.

4/10 Poor

Rhys, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

3 star in middle of nowhere

While the hotel was nice the area is quite a walk from the city sights. Being Easter not a lot was open so we ate at the hotel restaurant which was great and convenient for us. However much of the facilities closed early due to being under staffed we did not get to use the pool & spa area. The staff at reception were unable to help us book tickets or provide much knowledge about Sophia itself but were nice enough.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Adrian, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Sofia Hotel

Excellent hotel, room was very high quality and facilities were excellent. Staff were fantastic and a great way to spend a Birthday weekend, will definitely be back in the future.

8/10 Good

David, Amsterdam

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel

Hotel is beautiful and the staff are wonderful, but the bathroom could do with a detailed clean.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice

Excellent staff. Completely on the ball and polite.

10/10 Excellent

Izhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, nice and quiet, clean

I would say its a 4 star hotel. Everything was great though, especially the pool. Breakfast was comprehensive but a few items were cold. For the price I highly recommend the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place for the price. Giant room, clean, and beautifully decorated.

10/10 Excellent

Tricia, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel that is like an art gallery

We stayed in this hotel for a week and were very impressed. The whole hotel is like an art gallery - the breakfast room is wall to wall paintings and the dining room is like the Orient Express. Staff were very helpful and everything was spotless. It is about a ten/fifteen minute walk to the city centre.

8/10 Good

ZHANNA, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Room is clean Air condition didn't work well outside 37 inside 27 breakfast is good big assortment service is slow Hotel have lots of art which is get interesting overall is OK

2/10 Terrible

alwaysonthego, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe

I had to check out to the total lack of security as people kept knocking on my door and asking for money (begging). Called reception to send security up to my room or the police but was told to call the police myself.