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Eurostars Sofia City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Sofia City

Superior Suite (Triple) | Premium bedding, down comforters, memory foam beds, minibar
Exterior
Lobby lounge
Restaurant
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
6 Stara Planina Str., Sofia, 1000
  • Alexander Nevski Cathedral
    4 min walk
  • National Gallery for Foreign Art
    6 min walk
  • Bulgarian Parliament
    7 min walk
  • Sofia (SOF)
    17 min drive

Room options

View all photos for Superior Suite (Triple)

Premium bedding, down comforters, memory foam beds, minibar

Superior Suite (Triple)

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Premium bedding, down comforters, memory foam beds, minibar

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, down comforters, memory foam beds, minibar

Standard Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Superior Double Room Single Use | Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

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About this property

Eurostars Sofia City

4-star hotel in Sofia City Center
This hotel features a 24-hour business center, a business center, and conference space. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Eurostars Sofia City offers 61 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 150 square feet (14 square meters) include conference space. For a surcharge, the property provides an area shuttle within 20 mi and an airport shuttle (available 24 hours). This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

Eurostars Sofia City has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 1 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking within 1 mile; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 mi
  • Free train station pick-up shuttle
  • Limo/town car service
  • Uncovered self parking on site (EUR 12.80 per night)
  • Uncovered extended parking on site (EUR 12.80 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children
  • Couples/private dining

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Spa

  • Body treatments
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Pay movies

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.51 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Fee for in-room wireless internet: EUR 1 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Uncovered self parking fee: EUR 12.80 per night
  • Uncovered extended parking fee: EUR 12.80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western City Hotel
Best Western City Plus
Best Western Sofia
BEST WESTERN City Hotel BW Premier Collection Sofia
Best Western Plus City Hotel Sofia
Best Western Plus City Sofia
City Hotel Best Western
Sofia Best Western
BEST WESTERN City BW Premier Collection Sofia
BEST WESTERN City BW Premier Collection
City Hotel Sofia

Eurostars Sofia City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 321 reviews" "
Rating 8 - Good. 129 out of 321 reviews" "
Rating 6 - Okay. 35 out of 321 reviews" "
Rating 4 - Poor. 11 out of 321 reviews" "
Rating 2 - Terrible. 6 out of 321 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel located in the centre of Sofia. The Alexander Nevski Cathedral is 5-10 minute walk, The Largo, Sveta-Nedela Cathedral and Banya Bashi Mosque and Vitosha Boulevard are 10-15 minutes walk from the hotel. The staff are friendly, knowledgeable and efficient. The rooms are spacious, clean, comfortable beds and have tea and coffee making facilities. Highly recommended.
Stayed 4 nights in Aug 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service
Aside from a check out from a receptionist who was unfriendly to the point of hostile, the hotel was otherwise fine, but nothing special.Other people working there seemed pleasant. We never saw the bar being used, and it generally felt a bit tired. However the room was clean, a decent size, and the hotel was sited within easy walking distance of the main attractions.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Stayed 1 night in Jul 2024

8/10 Good

Alfred

Traveled with group
Liked: Staff & service, amenities
Very easy to walk around. And it was nice and secluded down a side street, so not too noisy.
Stayed 5 nights in Jul 2024

6/10 Okay

Angel

Liked: Staff & service
My room was full of some dark butterflies. They seemed to have come out of the bathroom, so I had to change my room, the staff was good enough to give me another room, although there was also one butterfly in that room as well, I didn’t want to bother changing rooms as it seemed like it is the issue with the whole hotel and I had only 3 hours to sleep! Otherwise, good location and staff was good but definitely needs some bugs inspection!
Stayed 1 night in Jul 2024

8/10 Good

JOSE ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel has a great location. Spacious and very clean room. Excellent breakfast buffet.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost all of the staff (Alex, Ava, Vanya, director of breakfasts) was terrific with the exception of one receptionist, who was sullen and unresponsive. The hotel is centrally located -- across the street from the opera, which we attended -- and not far from the important sites. Breakfasts were wonderful.
Stayed 10 nights in Jun 2024

8/10 Good

Elaine Waldman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist who checked us in was rude and unhelpful giving us a very bad impression of the hotel. Fortunately the manager checked with me the next day and from then on our stay was outstanding. With the exception of the first receptionist, we found the staff to be outstanding. I highly recommend them.
Stayed 10 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent hotel with friendly staff and very comfy bed. Good breakfast. Would definitely stay here again
Stayed 1 night in Jun 2024

8/10 Good

Ani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A good hotel with good location. Price vs quality is justified.
Stayed 2 nights in Jun 2024

6/10 Okay

Gilles

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Worth a 2 stars hotel
Hotel well located, closed to city center
Stayed 1 night in May 2024

4/10 Poor

Jana

Disliked: Cleanliness
Low value for money.
This is not 4 stars hotel level. Room was old designed. Bugs in bathroom. Dirty carpet. Reception team was ok. I paid too much for this. I am gold customer and this time I was very very disappointed.
Stayed 1 night in May 2024

10/10 Excellent

Vahik

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk girl on the 16th went out of her way to help us ( I do not know her name! She had long orange her! Very efficient!
Stayed 2 nights in May 2024

10/10 Excellent

Richard Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spotlessly clean and service throughout the hotel was excellent. The hotel was modern, new carpets and modern furnishings. Our room was excellent and the lift takes you up to each floor. The breakfast was superb, very large range of continental plus cooked food such as an English breakfast, the coffee out of the two machines was exceptional. The staff were always so helpful and very nice to chat to, also very knowledgeable. The hotel is 15 mins walk from metro Serdika and easy to find. The pavement before the hotel is uneven and at night it was quite dark so be aware but was very safe in the neighbourhood. Our favourite eaterie was Spaghetti Kitchen bar in Svetla, the food is to die for and cheap, two main meals plus dessert £25, also they catered very well for gluten free. Near the hotel is a local Billa supermarket which has a very comprehensive range of food and drink etc. Overall thankyou to the hotel for a fabulous stay.
Stayed 4 nights in Apr 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ffion

Stayed 2 nights in Feb 2024

6/10 Okay

Ian Matthew

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Inga

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good and clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Kiley

Stayed 1 night in Nov 2023

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 2 nights in Jun 2023

8/10 Good

andrej

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
We had such a great staying in this hotel! The room was very comfortable, cozy, clean and quiet. The breakfast was amazing, big variety of foods. The stuff at the reception and the restaurant very polite and professional. The hotel located in the center of Sofia, walkable distance to every tourist attraction in the center. Will recommend the hotel!
Stayed 4 nights in Jul 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk employees were all very friendly and helpful with directions and restaurant recommendations. Main down fall was lack of WiFi in the room. However, WiFi worked well in the lobby area. Good location and great breakfast!
Stayed 4 nights in Jul 2023

10/10 Excellent

Elise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location
This hotel was extremely clean and comfortable, along with the location being excellent. The breakfast was well done with a lot of choices for everyone. But what really stood out and made our stay so wonderful was Katie at the front desk. She made the hotel feel like a home. We looked forward to seeing her at the start and end of our days. She helped with anything needed and even things I didn’t realize we needed. She is proof people make a big difference in an experience.
Stayed 5 nights in Jun 2023