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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

  • Fitness facilities
  • Sauna

Property Features

Crystal Palace Boutique Hotel features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers spa services, multilingual staff, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crystal Palace Boutique Hotel is a smoke-free property.

  • Shopping center shuttle (surcharge)
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Meeting rooms
  • Year Built - 2004
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Limo or town car service available
  • Smoke-free property
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Train station pickup (surcharge)
  • Concierge services
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 63
  • 24-hour fitness facilities
  • Accessible airport shuttle
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Crystal Palace Boutique Hotel offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Desk
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • LCD TV
  • Towels provided
  • Bed sheets not available

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM.

Crystal Palace - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Late night fare is available from room service (during limited hours).

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 1
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BGN 25 per person
  • Airport shuttle fee: BGN 60 per person (one-way)
  • Self parking fee: BGN 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BGN 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BGN 60.0 per day.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Crystal Palace Boutique
  • Crystal Palace Boutique Hotel
  • Crystal Palace Boutique Hotel Sofia
  • Crystal Palace Boutique Sofia
  • Crystal Boutique Hotel Sofia
  • Crystal Palace Boutique Hotel Hotel
  • Crystal Palace Boutique Hotel Sofia
  • Crystal Palace Boutique Hotel Hotel Sofia

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