A 24-hour front desk, free WiFi in public areas, and a vending machine are available at this smoke-free hotel.
Family Hotel Madrid offers 18 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include showers. This Sofia hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Family Hotel Madrid features a terrace and a vending machine. Wireless Internet access is complimentary.
Family Hotel Madrid is a smoke-free property.
Languages
Bulgarian, English, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Outdoors
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: BGN 1.50 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Family Hotel Madrid Hotel
Family Hotel Madrid Sofia
Family Hotel Madrid Hotel Sofia
Family Hotel Madrid Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 9 reviews
10 - Excellent
3
Rating 8 - Good. 4 out of 9 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 9 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 9 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Trifon
Business traveler
Mar 2, 2025
Liked: Cleanliness, staff & service
Good
Nice small hotel, near to heart of the city, nice location. For one night is good.
Very clean beds and washroom. Great place to stay if you just need to crash and are traveling all day.
Rafi
Stayed 2 nights in Feb 2025
8/10 Good
Katya
Dec 20, 2024
Liked: Staff & service
Good option for stay in Sofia
I was in the single room on the second floor.
It's useful that even though the reception only works certain hours, you can self check in outside of these hours with provided codes. I arrived late at night. The balcony door had been left wide open and 8t was freezing in the room initially but with the local heating it warmed up afterwards.
The shower door in this room does not close properly which means no matter what you do, the water escapes the shower cabin and in one case even went out of the bathroom into the room.
The room is small but enough for one person. Has a small balcony. The area seemed safe at night. It's close to good transport links to explore the city.
Very clean and comfortable. Nice style. Nothing in the way of amenities, very simple, appropriate for the price. Excellent budget hotel. Service was excellent. The fellow at the counter was professional and very helpful.
Fiyatına göre iyi. Temiz. Ses yalıtımı yok odalar arasında. Gece resepsiyon yok ama sorun olmuyor, tüm giriş talimatlarını gönderiyorlar. Park yeri sınırlı ve ücretli.
simple twin room with sower bathroom. for just sleep enough.
good water pressure and HOT water for shower, but shower room bit small.
good for couple of days staying.
close to train station(Poduyane) to plovdiv.