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Hotel Downtown

4.0 star property

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Photo gallery for Hotel Downtown

Interior entrance
Front of property
Lobby lounge
Standard Single Room, 1 Queen Bed | Minibar, in-room safe, blackout drapes, soundproofing
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
27 Vassil Levski Blvd, Sofia, 1040
  • National Palace of Culture
    ‪6 min walk‬
  • Vitosha Blvd
    ‪7 min walk‬
  • NDK
    ‪7 min walk‬
  • Sofia (SOF)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Minibar, in-room safe, blackout drapes, soundproofing

Standard Single Room, 1 Queen Bed

  • 247 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Private Bathroom

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, Private Bathroom

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, soundproofing

Suite

  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (694)
The price is $110
per night
$123 total
includes taxes & fees
Feb 26 - Feb 27
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About this property

Hotel Downtown

4-star hotel in Sofia City Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hotel Downtown offers 59 air-conditioned accommodations with minibars and safes. 26-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1292 square feet (120 square meters) include conference space. This Sofia hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Hotel Downtown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Downtown has a restaurant on site.
Room service is available.

Languages

Bulgarian, English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: BGN 19.56 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 9 floors
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately BGN 19.56 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Downtown Sofia
Hotel Downtown Sofia
Hotel Downtown
Hotel Downtown Hotel
Hotel Downtown Sofia
Hotel Downtown Hotel Sofia

Hotel Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 53 out of 190 reviews
Rating 8 - Good. 94 out of 190 reviews
Rating 6 - Okay. 25 out of 190 reviews
Rating 4 - Poor. 11 out of 190 reviews
Rating 2 - Terrible. 7 out of 190 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Peter, Singapore

Business traveler, Traveled with partner
No heating or air conditioning.
Stayed 6 nights in Oct 2024

8/10 Good

Silvio

Stayed 3 nights in Oct 2024

10/10 Excellent

BEATRIZ H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!!
Stayed 2 nights in Sep 2024

6/10 Okay

Petros

Traveled with group
Liked: Cleanliness, staff & service
OK, if you just wanna spent 1 or 2 nights is fine. Reminds me of the 80's hotels that we see in the movies. Definately not a 4* but a 3*. Staff is friendly and helpful. Bathroom needs renovation and the room needs noice isolation (I could hear the next door couple shouting) Not really impressed!
Stayed 1 night in Sep 2024

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world comfort- great breakfast
Old world elegance with decor. Room and bathroom fine, though Staybridge request walk in shower ( if they have) . Breakfast was very good. A bit of a walk to attractions ( cathedral mosque etc) but liked a couple of local restaurants- more authentic.
Hotel entry
Breakfast restaurant
Spacious room
Stayed 3 nights in Sep 2024

4/10 Poor

KYRIAKOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels i stayed. The first day i arrived at 19:45 and there was a man at the reception who didnt speak English, a sign on the desk said that the reception was opened until 20:00 but probably they left. The room was ok but the tv wasnt working and the ac was noisy and in the toilet run water suddenly. The windows didnt have thick curtains so the neighbors could see you. So i spent the first night in dark and with no tv, Next day, and after my complains to Expedia, they changed my room and they gave me a suite (as they said) . On the third day i noticed that the maid didnt clean my room but i didnt say anything so as not to offend her. But on the fourth day they didnt clean my room so i had neither clean towels nor soap or shampoo. I asked the reception why this and another man (who also didnt speak english well) told me that when you stay more that 3 days they dont clean the room every day. In expedia by the way it is written that they have daily housekeeping. After my complain they cleaned my room but again they didnt put any soap so i had to use one small bottle for 3 days!!! in my room there were ants. Also they say that they have a restaurant until 24:00 but their restaurant after breakfast was closed. As far as safety, it was quite strange situation because there was a man (suppose to be security) sitting out of hotel smoking or drinking and anyone could easily get in the hotel. If it was a MOTEL it could be ok BUT A 4 STAR HOTEL? NO WAY!!!!!!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Katarzyna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, close to the city center and a metro station from the airport. Tasty breakfasts, comfortable beds. The only shortcoming was a bathroom, which was a little bit outdated.
Stayed 2 nights in Aug 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staffs are very helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and nice staff, but could be better overall
Overall the staff was nice. One issue was that the check in took some time since my reservation wasn't prepared properly. A slightly annoying part was that I could hear the water draining and refilling of the bathroom above room. Also it had some malfunction, so it kept filling and draining for 20 minutes at night. A minor issue but worth knowing if you plan on getting the breakfast option - they didn't have any alternative milk, only regular.
Stayed 1 night in Aug 2024

8/10 Good

Nahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Roland

Liked: Cleanliness, amenities
Beautiful view over the city of Sofia from a nice attractive room.
Stayed 1 night in Jun 2024

8/10 Good

Laura

Liked: Cleanliness, room comfort
Good location, need more attention to details
The hotel is in a very good location, but it needs improvements. Bedroom was fine, i had to figure out where to plug the minifridge, i found several hair in and around the buffet breakfast... and not everyone speaks english. It needs improvement.
Stayed 3 nights in Jun 2024

10/10 Excellent

Roland

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC didn't cool properly, it was a very dated room and equipmen. The front desk staff wouldn't do any extra effort to accommodate guest check in/out becase they didn't want to rearrange pre-arranged room blocks. At the end of the stay the water was shut off and no options were provided to guests.
Stayed 1 night in Jun 2024

8/10 Good

Yong Ngiap

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient near city
Stayed 4 nights in Apr 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We be loved the breakfast every morning and the great staff that spoke English. The from was spacious and clean. The safe did not work, but we managed.
Stayed 6 nights in May 2024

8/10 Good

Yong Ngiap

Business traveler
Liked: Property conditions & facilities, room comfort
Location was convenient with lots of eateries around and within walking distances
Stayed 6 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and stylish had a lovely room, staff were friendly and helpful
Stayed 2 nights in Mar 2024

8/10 Good

Declan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Amadeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in the city center, with an friendly staff.
Stayed 6 nights in Oct 2023

10/10 Excellent

Rembert, gray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Staff was very helpful and friendly Breakfast was good, especially for the price.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
The room was comfortable, clean and had all I needed. The only observation I have is that there were no tea/coffee making facilities, which would have been very welcome as I had to work from the room on evening ls.
Stayed 2 nights in Mar 2022