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Hotel Zoo Sofia

4.0 star property

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Photo gallery for Hotel Zoo Sofia

Interior entrance
Standard Room (Free room upgrade upon availability) | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
6, Simeonovsko Shousse Blvd., Sofia, 1700
  • Sofia Zoo
    ‪3 min walk‬
  • Tokuda Hospital
    ‪4 min drive‬
  • Embassy of the Russian Federation
    ‪4 min drive‬
  • Sofia (SOF)
    ‪15 min drive‬

Room options

View all photos for Business Apartment

Business Apartment | Minibar, in-room safe, desk, laptop workspace

Business Apartment

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room (Free room upgrade upon availability)

Standard Room (Free room upgrade upon availability) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Free room upgrade upon availability)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Best Western Plus Bristol Hotel

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (682)
The price is $103
per night
$115 total
includes taxes & fees
Mar 14 - Mar 15
Best Western Plus Bristol Hotel

About this property

Hotel Zoo Sofia

4-star hotel in Lozenets
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel Zoo Sofia offers 103 air-conditioned accommodations with minibars and safes. 30-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Zoo Sofia features a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a rooftop terrace, spa services, and multilingual staff. Onsite parking is available (surcharge).

Hotel Zoo Sofia is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Zoo Sofia has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (BGN 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BGN 12 for adults and BGN 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: BGN 80

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BGN 12 for adults and BGN 12 for children
  • Secured self parking fee: BGN 20 per night
  • Late check-out fee: BGN 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Silver House
Hotel Silver House Sofia
Silver House Hotel
Silver House Sofia
Hotel Silver Sofia
Silver Sofia
Hotel Silver
Hotel Zoo Sofia Hotel
Hotel Zoo Sofia Sofia
Hotel Zoo Sofia Hotel Sofia

Hotel Zoo Sofia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 51 reviews
Rating 8 - Good. 24 out of 51 reviews
Rating 6 - Okay. 4 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Poul Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
For a 4 star hotel not to be able to serve dinner and the carpet floor look like there been a teenage party for weeks. Little security and room safe inop. Towls falling apart due to use and taxi did not show up twice.
Stayed 2 nights in Sep 2024

8/10 Good

samira

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Stayed 1 night in Jun 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

James

Stayed 3 nights in Jul 2023

8/10 Good

Jure

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
OK overnight stay but not more then that
Hotel is ok but room furniture outdated, definitely need to refresh rooms. Breakfast basic, staff not really friendly
Stayed 1 night in Mar 2023

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotels.com sold me a standard room with a free upgrade. I was given a basic room or could pay £60 per night for the free upgrade and was told they only have a few rooms they give free upgrades on. Eventually, the next day, got moved. However, the room then wasn’t serviced, I had to ask for some clean towels. The next day I was promised housekeeping but not till after lunch. At 4:30, still not done so had to have another conversation. Was very disappointed. Breakfast, cool instead of hot cooked breakfast, just in tin trays with no lids, the rest was bland. The coffee was ok. One of the bar staff was ok. One of the receptionists was ok. Location, in the middle of nowhere. The bathroom was tiny and would benefit from a refresh.
Stayed 6 nights in Jan 2023

10/10 Excellent

Conyo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Tihomir

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable place to stay. The rooms are spacious and renovated, good breakfast, the parking lot is behind the hotel very convenient.
Stayed 1 night in Oct 2022

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2022

8/10 Good

Georgi

Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, quiet and very clean. The staff was kind and friendly even accepted to check-in earlier than mentioned on the booking.
Stayed 1 night in Jun 2021

10/10 Excellent

GUEORGUI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great staff
Very nice hotel,clean room,very friendly and welcoming staff.
Stayed 1 night in Sep 2020

8/10 Good

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for airport overnight stay
Nice hotel. Good ratio quality/price. 10min drive from airport. Easy parking. Smiley staff at réception.
Stayed 1 night in Jul 2020

6/10 Okay

NenoPocev, New Jersey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in experience with Petar was terrible. He was unwelcoming and unpleasant. I felt like he was trying not to check me in and help. I suggest that management can improve this process
Stayed 1 night in Sep 2019

10/10 Excellent

HAKKI KURSAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was impeccable and clean
I was traveling through to Greece and it was a night stop over also to see the city.
Stayed 1 night in Jun 2019

10/10 Excellent

june, Belfast..N.I.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value...wonderful staff We were given an upgrade to an apartment which was perfect as I was in Sofia for dental work..so was able to make my own food as I was only able to eat certain things. Would highly recommend this hotel
Stayed 11 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Excellent hotel clean and comfortable
Stayed 1 night in Sep 2018

6/10 Okay

Paul, Boston

Liked: Cleanliness
It was ok..picture of hotel is not accurate..it looks nicer in the photo..hotel is 10feet off of a main road.. I guess when you've been to Vegas multiple times, every other place in the world pales in comparison
Stayed 3 nights in May 2018

8/10 Good

Cristian Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Junjian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel compare with the price
The overall condition of the hotel is OK. But, the location is not so ideal since it's close to nowhere.

8/10 Good

itshak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kriticar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, easy parking, comfortable rooms, overall an excellent experience.
Stayed 2 nights in Aug 2017