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Maison Sofia - MGallery

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison Sofia - MGallery

Sauna, steam room, Turkish bath, body treatments, aromatherapy
Exterior
1 bedroom, in-room safe, blackout drapes, soundproofing
Sauna, steam room, Turkish bath, body treatments, aromatherapy
Sauna, steam room, Turkish bath, body treatments, aromatherapy

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Atanas Dukov 36, Sofia, 1407
  • Sofia Zoo
    15 min walk
  • Rainbow Plaza
    1 min walk
  • Mladost 1
    11 min drive
  • Sofia (SOF)
    14 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed, Balcony

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Deluxe Room, 2 Twin Beds, Balcony | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds, Balcony

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Double Bed

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Suite, 1 Double Bed

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Double Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Maison Sofia - MGallery

5-star hotel in Lozenets
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Maison Sofia - MGallery offers 99 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Sofia hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Maison Sofia - MGallery features outdoor tennis courts and an indoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in September 2022.

Maison Sofia - MGallery is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Maison Sofia - MGallery has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (BGN 20 per night)
  • Valet parking on site (BGN 20 per night)

Food and drink

  • Buffet breakfast available for a fee: BGN 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to October 20:
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BGN 50 per accommodation, per stay, plus a deposit of BGN 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 1.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BGN 20 per person
  • Airport shuttle fee: BGN 48.90 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: BGN 20 per night
  • Valet parking fee: BGN 20 per night
  • Pet deposit: BGN 100 per stay
  • Pet fee: BGN 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maison Hotel Sofia

Maison Sofia - MGallery Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 55 reviews" "
Rating 8 - Good. 12 out of 55 reviews" "
Rating 6 - Okay. 2 out of 55 reviews" "
Rating 4 - Poor. 5 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

HUIXUE

Stayed 3 nights in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hot mattresses
Booked 3 nights but stayed 1. The hotel is ok not quite mgallery quality and is quite far from the centre. Near a main road so from our room (the cheapest suite) this was noisy. Mattresses are all memory foam which unfortunately wakes me constantly from the heat. Moved to the Millennium with pocket spring but hard mattress so not much better, try the Sense or Inter
Stayed 3 nights in Aug 2024

4/10 Poor

Borimir, des plaines

Stayed 4 nights in Jul 2024

10/10 Excellent

Elina

Stayed 2 nights in Jul 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I stayed in Bulgaria Sofia!!!!
Stayed 4 nights in May 2024

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Elina

Stayed 2 nights in May 2024

10/10 Excellent

Elina

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated, comfortable and clean hotel. What imakes it stand out from the plethora of luxury hotels downtown is the sraff's exceptional hospitality. Being from the same industry i did appreciate the unbeatable combination of a very comfortable bed, tv with smart view, rainfall shower, scrumptious breakfast with great cofee, beatiful spa and the warm smiles of all the employees eager to help you at any moment. There are policies that are a bit unusual and i havent experienced in other hotels prior but they were no issue once explained.Front desk staff is with excellent communication and customer service skills. English is spoken throughout. The gym and spa area are immaculate with an on call masseurs. The property is located next to a great forest/park, one of the oldest in Sofia and it will take you 30 min to downtown if youre willing to have an adventure. Excellent for traveling with pets. I highly recommend this hotel! It was my home away from home for a week and i will most definitely be back! Thank you Maison
Stayed 1 night in May 2024

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant facilities
Really nice hotel the staff, rooms, restaurant were great but the gym, pool and spa facilities were brilliant. This will become our default hotel in Sofia
Stayed 4 nights in Mar 2024

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second time staying here and it was great.
Stayed 4 nights in Feb 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable, convenient, convenient with with nice facilities. .
Stayed 6 nights in Dec 2023

10/10 Excellent

Atanas

Stayed 1 night in Dec 2023

10/10 Excellent

Vassil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2023

10/10 Excellent

meshal

Stayed 2 nights in Sep 2023

2/10 Terrible

Alexandra

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We arrived after check in time, had to wait over an hour for a subpar room. While getting dinner at the hotel restaurant, they forgot to put in my order completely and we waited over an hour for a replacement (30 mins before anyone checked in). Finally, when we were going to return to the room, we stepped in the elevator and as the door was shutting, multiple cables snapped in front of our eyes. Negative 5 stars wouldn't be low enough for our experience.
Stayed 1 night in Aug 2023

10/10 Excellent

Juan, Panama City

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and service.
Stayed 7 nights in Jul 2023

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern and clean hotel which is well priced.
Stayed 1 night in Jul 2023

8/10 Good

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast Very nice staff Modern decor If you know the way, then it’s a 25 minute walk into the centre and was safe even late at night. If you don’t know the area then you will need to get a taxi
Stayed 3 nights in Jun 2023

4/10 Poor

Hong

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, good restaurant within the hotel, safe area
Stayed 4 nights in May 2023

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently visited for a 4 night stay for a birthday trip. The hotel was under renovation at the entrance but the inside was already completed and it looked elegant and immaculate. Very nice design throughout the entire hotel and all the facilities were amazing. The restaurant food was lovely, the pool and spa was incredible and relaxing. I enjoyed a massage that was good value for money. The gym was nice too, plenty of equipment to use. Also the room we had was fantastic, such a lovely design and very functional, had everything we needed and more.

10/10 Excellent

MIchele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Giulia

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasé un fin de semana extraordinario en este hotel. Tenía una cita de trabajo para algo rápido y sencillo y decidí aprovechar y descansar el fin de semana completo y verdaderamente fue placentero. En especial por el SPA, que tiene instalaciones impecables y cómodas, abierto para todos los huéspedes.
Stayed 2 nights in Jul 2024