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Penthouse Suites

4.0 star property

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January 2025

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Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
G. C. Rakovski 25, Sofia, 1000
  • Sofia Central Mineral Baths
    12 min walk
  • Alexander Nevski Cathedral
    14 min walk
  • National Gallery for Foreign Art
    16 min walk
  • Sofia (SOF)
    10 min drive

Room options

Similar properties

Interior detail

Visito Apart House

Parking included
Free WiFi
Air conditioning
Soundproof rooms
4.4 out of 5, Excellent, (103)
The price is $51
per night
$56 total
includes taxes & fees
Jan 9 - Jan 10
Visito Apart House

About this property

Penthouse Suites

4-star guest house in Sofia City Center
This smoke-free guesthouse features a bar/lounge, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Housekeeping is not available.
Penthouse Suites offers 4 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This Sofia guesthouse also offers a terrace, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Penthouse Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150.0 per stay
  • A tax is imposed by the city: EUR 0.51 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Penthouse Suites Guesthouse Sofia
Penthouse Suites Sofia
Penthouse Suites Sofia
Penthouse Suites Guesthouse
Penthouse Suites Guesthouse Sofia

Penthouse Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Ken, Alberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here at your own risk. Tried to arrange pickup of keys 24 hrs in advance as directed in the booking info. Called the number provided numerous times the day prior but no answer, ever. Expedia tried to call, again no answer. Sent chat messages via Expedia app to hotel, no response. Landed in Sofia, again called hotel, no answer. Went to Penthouse Suites at 2 pm check in time, no one there. Stood with our luggage in the street. We had to book and pay for new accommodations. We finally did hear from someone at Penthouse Suites, by that time it was too late as we were already checked in to our other hotel. While we never got to see the room in person, the entrance has graffiti all over it and is not at all welcoming. Refund? Had to argue with Penthouse Suites for many hours over 2 days, they claimed we were liars and neither us nor Expedia tried to call them - yet they somehow had our multiple phone numbers which I only left via a voicemail message. They were rude and refused to provide a refund. Expedia said the hotel policy has to be honored which was no refunds. Penthouse was being allowed to steal our money. Eventually after days of complaining we received a refund for only 1 day but lost the rest of our money. Expedia gave us a $50 credit only after asking, however half of our trip to Sofia was ruined by this terrible experience with Penthouse Suites. I would not chance staying here. How would you ever get ahold of the manager should you have any issues?
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hard to check in, but an amazing stay
Although we had difficulty finding the exact location at Sofia, as this place has three different location, email well in advance is advised and to confirm location as soon as possible. However the room itself was fantastic and well worth what it charges. Each room comes with air conditioner, coffee machines, modern architecture and so on. The place is also very clean, with many amenities available.
Stayed 1 night in May 2018

2/10 Terrible

Fadi

Stayed 5 nights in Jul 2020

8/10 Good

Filippo

Liked: Property conditions & facilities, room comfort
Appartamento corrispondente alle foto, seppur non nella location indicata ma sempre a pochi minuti dal centro
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Forkert adresse
Den adresse der er oplyst på Hotels.com er (blvd. Vitosha 9, Sofia, 1000, Bulgarien), men den 200 m2 lejlighed vi havde booket lå på (Rakovski 25, Sofia), hvilket er to meget forskellige beliggenheder. Lejligheden er sammenlagt af 3 lejligheder, men der er ingen intern adgang mellem de 3 lejligheder. Du skal derfor ud af hoveddøren for at komme ind i de andre rum, hvilket ikke er så godt. Billederne er ægte, men der burde måske også være en plantegning af lejligheden så dette blev synliggjort overfor kunderne. Ind- og udtjekning fungerede fint og personalet var venligt.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Apartment
Schlechte Umgebung Gute Zimmer für 5 Personen aber nur mit meiner Freundin würde ich ein anderes Hotel nehmen. Gutes Restaurant um die Ecke.
Stayed 2 nights in Mar 2018