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Hotel & Aparthotel Casteau Resort Mons

4.0 star property

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Photo gallery for Hotel & Aparthotel Casteau Resort Mons

Premium bedding, in-room safe, desk, soundproofing
Interior entrance
Point of interest
Dining
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Room service
  • Parking included
  • Pet friendly

Explore the area

Map
Chaussée De Bruxelles 38, Casteau, Soignies, 7061
  • Supreme Headquarters Allied Powers Europe
    ‪3 min drive‬
  • Hippodrome de Wallonie
    ‪8 min drive‬
  • Canal du Centre
    ‪12 min drive‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪33 min drive‬

Room options

View all photos for Apartment

Premium bedding, in-room safe, desk, soundproofing

Apartment

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, soundproofing

Executive Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, soundproofing

Executive Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, soundproofing

Standard Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

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The price is $74
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$78 total
includes taxes & fees
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About this property

Hotel & Aparthotel Casteau Resort Mons

4-star Soignies hotel with bar/lounge
This smoke-free hotel features a health club, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a sauna, a hot tub, and a microwave in a common area. Private bathrooms are not ensuite.
Hotel & Aparthotel Casteau Resort Mons offers 91 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Soignies hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a health club, Hotel & Aparthotel Casteau Resort Mons features a hot tub and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2691 square feet (250 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel & Aparthotel Casteau Resort Mons is a smoke-free property.

A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.95 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Health club
  • Playground
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 per person
  • Airport shuttle fee: EUR 75 per vehicle (one way)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Best Western Mons
Best Western Plus Casteau Mons Soignies
Best Western Plus Hotel Casteau Resort Mons Soignies
Best Western Plus Mons
Mons Best Western
Hotel Aparthotel Casteau Resort Mons Soignies
Aparthotel Casteau Mons Soignies
& Casteau Mons Soignies
Hotel & Aparthotel Casteau Resort Mons Hotel
Hotel & Aparthotel Casteau Resort Mons Soignies
Hotel & Aparthotel Casteau Resort Mons Hotel Soignies

Hotel & Aparthotel Casteau Resort Mons Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 84 out of 244 reviews
Rating 8 - Good. 106 out of 244 reviews
Rating 6 - Okay. 42 out of 244 reviews
Rating 4 - Poor. 10 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in quite surroundings
Stayed 3 nights in Oct 2024

4/10 Poor

Mark

Disliked: Property conditions & facilities
Construction noise which started 07:30 until 18:00 and no lift
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!!
The hotel was immaculate, extremely comfortable, and provided everything we needed for our stay. The staff eas very kind, courteous and professional. It was a wonderful experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

David

Stayed 1 night in Jan 2023

10/10 Excellent

Tony

Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay Good hotel with good breakfast Lot’s of parking place. No dinning option on site but some restaurants around
Stayed 2 nights in Jun 2022

10/10 Excellent

marc, virginia beach,va

Business traveler
Nice and clean
Stayed 2 nights in Jun 2022

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

10/10 Excellent

Eliane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Kiki, Mons

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The apartment was clean, although lacked basic ustensils, glasses and coffee machine. The property is full of deliquent persons, squatters and smokers 4hat made it quite unpleasant.
Stayed 6 nights in Aug 2020

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Or Final "Home" in Belgium
We stayed here while trying to depart from Mons after 18 months of working at SHAPE. Due to the COVID-19 situation, things were much different from what we expected and we understand. However, when we first arrived in our room, it was not as clean as we would have liked - there was mold on the shower tile grout, fingerprints all over the entry door, a dead fly stuck to the living room curtain, and grease around the stove top. The kitchen faucet was so loose that we had to hold it with two hands just to change from hot to cold water. Nevertheless, we had Lysol and Clorox cleaner to get rid of the bothersome items we noted. The service from staff was excellent and they tried very hard to accommodate our needs, especially for breakfast since we were so used to having a world of choices at a previous stay - again, the situation precluded much choice of breakfast items. The bed was super comfortable, which was a plus since we stayed 8 days, trying to get a flight out.
Stayed 8 nights in Apr 2020

6/10 Okay

Marie

Stayed 7 nights in Feb 2020

8/10 Good

Alex, Fayetteville, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the overall staff was very accommodating.
Stayed 5 nights in Nov 2019

10/10 Excellent

Robert

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Amenities, property conditions & facilities
Hotel close to my meeting. At SHAPE staff, I have allways used this hotel, when I have meeting at SHAPE.
Stayed 1 night in Oct 2019

10/10 Excellent

Elliott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff.
The hotel was fantastic lots off assistances from the staff close for my type of work will be staying again soon
Stayed 7 nights in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 1 night in Sep 2019

8/10 Good

Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Graham

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having an apartment was great. It wasn’t much more expensive than a normal room and it meant we could cook a small meal when we arrived.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Proximity to SHAPE, and walking distance to restaurants. Cleanliness was really lacking, and I am a typical “whatever “ kind of guy as long as the sheets are clean. They were, but not much else was. Also don’t let the A/C make you think you can really cool your room. The lowest setting allowed is 22
Stayed 3 nights in May 2019

6/10 Okay

Ashley

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Wouldn’t recommend
Overall I wouldn’t recommend this hotel. The staff wasn’t friendly. The overall decor was very very odd. The room, even for European standards, was cramped and uncomfortable. The paint was peeling off the walls. My door to the adjoining room didn’t lock and the hotel staff refused to change my room. Most things in my room, like hair dryer didn’t work. The furniture was way too big for the space. About the only redeeming qualities are the room was clean and the bed was comfortable. The surrounding are wasn’t great either. The cherry on top of this stay- my bill was Wong and the front desk staff refused to correct it and even tried to make me pay for the whole stay event though I paid through hotels.com. It was a total cluster and got quite heated. I thought it was resolved and got my bill and he added extra taxes I had already paid for and breakfast I didn’t eat. At that point I was running too late to argue since it had taken 30 mins to check out. The trip was for work so we didn’t have much choice in hotels but I would avoid this one if you can.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Hotel was clean and staff was friendly. Will stay again!
Stayed 3 nights in May 2019