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Hotel Austria by Pierre & Vacances

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Austria by Pierre & Vacances

Desk, free WiFi, bed sheets
Exterior
Standard Triple Room | Desk, free WiFi, bed sheets
Reception
Standard Triple Room | Bathroom | Hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Carretera General, 2, Bordes d'Envalira, Canillo, AD100
  • GrandValira
    11 min walk
  • Pla de les Pedres Soldeu Ski Lift
    13 min walk
  • Soldeu Ski Resort
    11 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    34 min drive

Room options

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, Mountain View

Standard Triple Room, Mountain View | Mountain view

Standard Triple Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room (Pistes)

Desk, free WiFi, bed sheets

Standard Twin Room (Pistes)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Quadruple Room

Desk, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

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$207 total
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About this property

Hotel Austria by Pierre & Vacances

3-star Bordes d'Envalira hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Austria by Pierre & Vacances offers 62 accommodations with hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Bordes d'Envalira hotel also offers ski storage, tour/ticket assistance, and an elevator.

Hotel Austria by Pierre & Vacances is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Austria by Pierre & Vacances has a restaurant serving breakfast only.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski passes
  • Ski storage
  • Snow sports gear

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 16 and November 30.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 8.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 4.5 for children
  • Pet fee: EUR 12 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 8.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Austria Soldeu
Hotel Austria Soldeu
Hotel Austria
Austria By Pierre & Vacances
Hotel Austria by Pierre Vacances
Hotel Austria by Pierre & Vacances Hotel
Hotel Austria by Pierre & Vacances Bordes d'Envalira
Hotel Austria by Pierre & Vacances Hotel Bordes d'Envalira

Hotel Austria by Pierre & Vacances Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 5 out of 18 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with easy ski slope access.
Parking here was horrible. Very narrow and difficult for a car to get in and out of. Hotel is great condition but also staff are very friendly.
Stayed 4 nights in Jan 2023

8/10 Good

vince

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March 2022
Clean property and comfy beds, food was ok , parking is hit and miss as they have none of thier own. It's 2 miles to Soldeu ski lift (not 1 minute as advertised) with little around the property.
Stayed 4 nights in Feb 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all
I booked the place according to the information that has been provided thinking that they have parking available. The hotel staff said that they have parking but it is not available. What does it mean? I have no idea because they didn't really explain themselves. Other than that, service was not pleasant, staff was a little rude and did not give a nice feeling at all. Room was ok. Unfortunately, not clean at all! There was a poop stain at the toilet and the towel had some stains as well. Pretty dissatisfied, i did not expect a 5 stars hotel expirience but it was way too expensive for what it is and some things should not happen no metter what. I believe that cleaning is something that should not be compromised no metter what, and that even though the hotel is not with the best rooms or facilities(by the way the room. Is very tiny!) -the staff could be more professional and pleasant and definitely not as rude. Also- don't mention on hotels.com that you have an available parking when you clearly don't have... I will not recommend. Price was 100€ per night which is far than cheap . I would expect to pay way less for what it is.
Stayed 2 nights in Jan 2022

2/10 Terrible

Antonio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Virginie

Stayed 2 nights in Jan 2024

10/10 Excellent

Alin Ilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos pasado dos noches en este hotel,calidad precio excelente,se puede aparcar en la calle (de pago),es un hotel antiguo pero limpio y gente muy amable.
Stayed 2 nights in Dec 2023

10/10 Excellent

daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mas de lo que esperaba
Stayed 2 nights in Dec 2023

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities
Falta un parquin para los clientes
Stayed 2 nights in Dec 2023

6/10 Okay

Martina

Traveled with family
Liked: Cleanliness, property conditions & facilities
buona qualità prezzo ad eccezione della colazione
soggiorno ideale per chi non vuole spendere molto e poter sciare nella zona di Grandvalira. L'hotel si trova proprio all'uscita del tunnel e all'inizio della valle, buona location se si ha la macchina per spostarsi alle stazione sciistiche. Grau Roig solo a 3 minuti, Soldeu a 8 minuti e 12 El Tarter. L'hotel ha un parking su prenotazione ma la rampa per accedere è molto stretta quindi per esempio con la nostra Tesla non abbiamo parcheggiato. Fuori dall'hotel, in strada, sulle strisce blu si torva parcheggio gratuito. No minibar in camera. Nota negativa la colazione purtroppo di scarsa qualità i succhi ( industrali ), i formaggi e salumi.
Stayed 2 nights in Mar 2023

2/10 Terrible

Jan Egil

Stayed 4 nights in Feb 2023

8/10 Good

Vero

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención al cliente , y alojamiento lo único el ruido que es fuerte por las noches se escucha todo.

8/10 Good

Ornella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

David

Liked: Cleanliness
Stayed 2 nights in Apr 2022

2/10 Terrible

Vera monica

Stayed 1 night in Mar 2022

2/10 Terrible

Alexandre

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Living next to the highway 🛣️
Stayed 5 nights in Feb 2022

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Aucune isolation entre les chambres ni dans les couloirs. Des enfants qui hurlaient en courant dans les parties communes. Des chambres minuscules qui meriteraient un raffraichissement. Pas de parking. Petit dej tres moyen
Stayed 1 night in Jan 2022

8/10 Good

Belen Coca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un alojamiento correcto, me gusto los guardaskis individuales. No me gusto que no ofrecen servicio parking pero si lo anuncian.
Stayed 1 night in Jan 2022

8/10 Good

Jean-Yves

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'établissement est un peu loin de Soldeu
Stayed 1 night in Dec 2021