Serras Andorra
5.0 star property
Choose dates to view prices
Photo gallery for Serras Andorra
Reviews
1010 out of 10
Exceptional
Popular amenities
- Breakfast available
- Bar
- Pool
- Room service
- Pet friendly
- Parking available
$257
$257
includes taxes & fees
Nov 9 - Nov 10
Explore the area
Carretera General 2, nº26, Soldeu, Andorra, AD100
- Soldeu Ski ResortPlace, Soldeu Ski Resort5 min walk
- Pas de la Casa ResortPlace, Pas de la Casa Resort15 min drive
- Caldea SpaPlace, Caldea Spa19 min drive
- La Seu d'Urgell (LEU)Airport, La Seu d'Urgell (LEU)54 min drive
Room options
View all photos for Family Room
Family Room
- 377 sq ft
- Sleeps 4
- 2 Twin Beds and 1 King Bed
View all photos for Grand Deluxe Room
Grand Deluxe Room
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- 431 sq ft
- Sleeps 3
- 2 Twin Beds and 1 King Bed
View all photos for Junior Suite
Junior Suite
- 484 sq ft
- Sleeps 2
- 2 Twin Beds and 1 King Bed
View all photos for Superior Room
Superior Room
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- 269 sq ft
- Sleeps 2
- 1 King Bed and 2 Twin Beds
View all photos for Family Grand Deluxe
Family Grand Deluxe
- 431 sq ft
- Sleeps 4
- 1 King Bed and 2 Twin Beds
View all photos for Deluxe Room
Deluxe Room
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- 323 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Family Suite
Family Suite
- 861 sq ft
- Sleeps 6
- 1 Double Bed
View all photos for Penthouse
Penthouse
- 1076 sq ft
- 2 bedrooms
- Sleeps 5
- 1 King Bed
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About this property
Serras Andorra
5-star Soldeu hotel walkable to Soldeu Ski Resort
Ski into Serras Andorra, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa. Housekeeping is available on request.
Serras Andorra offers 60 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Soldeu hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Serras Andorra helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a 24-hour fitness center, a sauna, and ski passes. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2021.
Serras Andorra is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Restaurante Bruna - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Bar 42º - Onsite bar. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Free offsite parking
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free ski shuttle
- Secured, covered self parking on site (EUR 25 per night)
- Secured, covered valet parking on site (EUR 25 per night)
- Limited onsite parking
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
- A bar/lounge
- A restaurant
- Coffee and tea in common areas
- Snack bar/deli
Restaurants on site
- Bar 42º
- Restaurante Bruna
Things to do
- 24-hour gym
- Arcade/game room
- Bicycle rentals
- Bicycle storage
- Full-service spa
- Helicopter/airplane tours
- Hiking/biking trails
- Indoor pool
- Optional ski privileges
- Playground
- Sauna
- Ski equipment rentals
- Ski lessons
- Ski passes
- Ski storage
- Ski-in/ski-out access
- Snow sports gear
- TV in common areas
Family friendly
- Arcade/game room
- Babysitting (surcharge)
- Children's toys
- Indoor pool
- Laundry facilities
- Playground
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Proposal/romance packages
- Tour and ticket assistance
Outdoors
- In the mountains
- Terrace
Full-service spa
- 3 treatment rooms
- Body scrubs
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Prenatal massages
- Sauna
- Spa open daily
- Sports massages
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Accessible airport shuttle
- Elevator (47 inch wide door)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
More
- 1 building
- 4 floors
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Banquet hall
- Built in 2009
- Comprehensive food waste policy
- Comprehensive recycling policy
- Eco-friendly cleaning products used
- Locally-owned and organized tours and activities
- Renovated entire property - December 2021
- Smoking not allowed
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Bathrobes
- Children's robes
- Free toiletries
- Hair dryer
- Heated bathroom floor
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with satellite channels
Food and drink
- Espresso maker
- Free bottled water
- Limited room service
- Minibar
More
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Individual furnishings
- LED lighting
- Phone
- Safe
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 95.0 per night
Cribs (infant beds) are available for EUR 55.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
- Airport shuttle fee: EUR 540 per vehicle (one-way, maximum occupancy 5)
- Covered self parking fee: EUR 25 per night
- Covered valet parking fee: EUR 25 per night
- Pet fee: EUR 50 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 55.0 per day
- Rollaway bed fee: EUR 95.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Parador Canaro Hotel
Parador Canaro Hotel Soldeu
Parador Canaro Soldeu
Parador Canaro Hotel Incles
Parador Canaro Incles
Hotel Parador Canaro Andorra/Incles