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Hotel El Portal Sololateco

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel El Portal Sololateco

Interior
Breakfast, lunch, dinner served; local cuisine
Hallway
Classic Triple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets
Free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
8a Calle, 5-42, Zone 1, Sololá, Solola, 502
  • Multiple Use Area Lake Atitlan Basin
    1 min walk
  • San Jorge Lookout
    4 min drive
  • Hotel Los Cofrades
    3 min walk
  • Quetzaltenango (AAZ-Los Altos)
    91 min drive

Room options

View all photos for Comfort Double Room, Multiple Beds, Non Smoking

Comfort Double Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Comfort Double Room, Multiple Beds, Non Smoking

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Classic Triple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

  • 194 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds, Non Smoking

  • 205 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking | Free WiFi, bed sheets

Classic Single Room, 1 Double Bed, Non Smoking

  • 113 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel El Portal Sololateco

Sololá hotel with restaurant
A restaurant, 24-hour room service, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a porter/bellhop are onsite.
Hotel El Portal Sololateco offers 15 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Sololá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Sololá hotel also offers tour/ticket assistance, concierge services, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel El Portal Sololateco is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel El Portal Sololateco has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking (max 3 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 for adults and USD 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá

Hotel El Portal Sololateco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Edwin E

Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Stayed 1 night in Feb 2024

10/10 Excellent

Mynor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And Clean Place To Stay
Stayed 1 night in Dec 2023

6/10 Okay

Judith

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Beautiful hotel with the best view in town (from the roof) steeps away from Centro. Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Stayed 1 night in Apr 2022

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend
Small hotel, very friendly. Photos are accurate. Clean, small, basic rooms.
Stayed 1 night in Mar 2022

4/10 Poor

D., Atlanta, GA

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed. I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed. There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap. Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.
Stayed 1 night in Dec 2018

10/10 Excellent

Jhank

Stayed 3 nights in Apr 2024