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Som Quouen Vacation Packages

This was one of my favorite hotels to stay in as the staff was so kind and helpful. They made sure to take care of me and I really appreciate all of their hospitality and hard work. The location is close to everything and the room was spacious and clean. I would definitely stay here again and if ever in Hanoi.

morning staff girls made our life harder. Laughing at us when we are waiting in the lounge room for checkin

Great location. Easy to walk to main attractions or staff quickly got taxi. Property fantastic and staff were all really quick to help and friendly.

Hotel facities were excellent. Staff spoke good English and very helpful. The breakfast was also delicious and very convenient location near Hoan Kiem Lake. Will stay there again

Staff were excellent. The room I was given did not have a window or balcony so that was bad. Small room but clean and neat. Location was very good.

Terrible experience. Had my travel plans change, used the virtual agent to cancel the trip, they didn’t honor that cancellation and no communication about the reason why. Very disappointing to see.