4/10 Poor
Keith, Merry Hill
Traveled with partner
Nov 23, 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well to start, there was a dirty diaper trapped in a tree branch right outside our window, in plain view while shade was open. We needed a quick, dog friendly place for one night. We didn't need an extended stay, but this was very convenient for our route. On the outside, it was clean. On the inside, it is run down and old. Nothing is updated in the room. No usb. Not that we'd ever use it to make a call, but the phone rang. Staff called us to ask if we settled in. But we picked up receiver and the phone kept ringing. Couldn't hear anything until we went on speaker and that was a struggle. Bed and pillows old. Refrig was actually clean on the inside, but outside had what appeared to look like mold. What was most unexpected was that it appeared people are living there as opposed staying there, may be the school bus that pulled up dropping of kids that suggested that. People were getting deliveries and medication at the front desk. There didn't seem to be security cameras other than at the front desk. To be fair, I didn't venture past the front desk, but I didn't see anything off the elevator. It is very noisy. You can easily hear people above you...foot traffic and talking. All that said, the front desk crew were very nice and accommodating. We paid $140 I've said at motels nicer than this for less money. Will never stay at an Extended Stay just to avoid this type of uncomfortable atmosphere.
Keith
Stayed 1 night in Nov 2024