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Hotel Sur

3.0 star property

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Photo gallery for Hotel Sur

Down comforters, minibar, desk, free WiFi
Reception
Daily buffet breakfast (EUR 3.5 per person)
Children's area
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Passeig Maritim de Cala Bona, 25, Son Servera, Illes Balears, 07559
  • Place, Bona Beach
    ‪1 min walk‬
  • Place, Platja de na Marins
    ‪2 min walk‬
  • Place, Cala Millor Beach
    ‪16 min walk‬

Room options

View all photos for Superior Double Room, Balcony, Pool View

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Balcony

Single Room, Balcony | Down comforters, minibar, desk, free WiFi

Single Room, Balcony

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Balcony, Pool View (3 Adults)

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View (3 Adults)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (3 Adults)

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View (3 Adults)

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Balcony

Down comforters, minibar, desk, free WiFi

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony, Pool View

Down comforters, minibar, desk, free WiFi

Standard Double Room, Balcony, Pool View

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Sur

3-star Son Servera hotel with private balconies
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel Sur offers 102 air-conditioned accommodations with minibars. Rooms open to balconies. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Sur provides a fitness center and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Sur has designated areas for smoking.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Dining room - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
British Bar - Onsite sports bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3.50 for adults and EUR 3.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Restaurants on site

  • British Bar
  • Dining room

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 3.5 for adults and EUR 3.5 for children
  • Airport shuttle fee: EUR 30 per person (roundtrip)
  • Airport shuttle fee per child: EUR 30 (roundtrip), (from 3 to 12 years old)
  • In-room safe fee: EUR 2.5 per night
  • Hosted evening meal: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 7:00 PM

Property is also known as

Hotel Sur Hotel
Hotel Sur Son Servera
Hotel Sur Hotel Son Servera

Hotel Sur Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay lovely staff and family run

Stayed 9 nights in Jul 2024

8/10 Good

SALLY

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay very friendly only fault our bed sheets were never changed in the 10 night stay Good was brilliant lots of choice
Stayed 10 nights in Jun 2024

6/10 Okay

ANSAR

Disliked: Property conditions & facilities
If your budget is low , you get in , don't expect too much
Stayed 1 night in Jul 2023

10/10 Excellent

sofie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Yannick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Mirko

Traveled with family
Disliked: Amenities, property conditions & facilities
Das Hotel war alt, was grundsätzlich nicht schlimm ist. Aber wenn man mit einem GYM wirbt, dann sollte es auch nutzbar sein.(stand voller Fahrräder und war unsauber und praktisch nicht nutzbar). Die Zimmer waren abgenutzt und nicht sehr sauber. Die Gegend ist gut, wenn man im Trubel sein möchte. Zum Schlafen ok…. Mehr aber nicht.
Stayed 7 nights in Jul 2022

8/10 Good

Frederic

Traveled with group
Liked: Cleanliness, staff & service
État générale ok,bonne localisation Un peu bruyant
Stayed 6 nights in Jul 2022

8/10 Good

Toril Hansine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rommet var lite, men greit nok til opphold når man har ferie og er ute hele dagen. Fint lite basseng i tilknytning til hotellet. Veldig enkel frokost .
Stayed 14 nights in Jul 2022

10/10 Excellent

Michiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie
Stayed 7 nights in Sep 2021