2/10 Terrible
Justin
Traveled with family
Jun 2, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in, and they gave us room 257. We walk back over to Hotel Lumberjack (check in and reception is actually at a different hotel across the street), go up to the room, and open the door to find wires hanging out of the ceiling, dirty bootprints on the bed, tools, and electrical debris. Someone left in the middle of doing work on the room. I call the lobby, and the woman at the desk apologizes and gets us a room downstairs, room 157. She walks us down, and the bathroom wasn’t cleaned and there’s a sign inside saying the tv is out of order. She apologizes again and takes us to room 153. In 153, the AC is broken and they’ve put a box fan on a chair - on a 97F day. She apologizes again and says they’re out of rooms. They can refund me or give me a discount. I wanted out. This place is awful. All 3 of those incidents in one day? That’s not one error, that is clear indication of mismanagement and a hotel in disarray. Do yourself a favor and do not stay here, or at their parent property, the Sonora Inn.
Justin
Stayed 1 night in May 2025