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Hotel & Spa Villa Seren

4.0 star property

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Photo gallery for Hotel & Spa Villa Seren

Outdoor pool
Business center
Terrace/patio
Beach nearby
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Spa
  • Pool
  • Breakfast available

Explore the area

Map
1111 Av du touring club de France, Soorts-Hossegor, 40150
  • Plage du Parc
    ‪4 min walk‬
  • Lac d'Hossegor
    ‪6 min walk‬
  • Golf of Hossegor
    ‪7 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪34 min drive‬

Room options

View all photos for Superior Double Room (Seren)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room (Seren)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tribu)

Flat-screen TV

Suite (Tribu)

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds

View all photos for Suite (Dream)

Suite (Dream) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Dream)

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use

  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel & Spa Villa Seren

4-star Soorts-Hossegor hotel close to Hossegor Beach
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel & Spa Villa Seren offers 27 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Hotel & Spa Villa Seren features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This eco-certified hotel also offers spa services, a library, and a terrace. Complimentary self parking is available on site.

Hotel & Spa Villa Seren is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Siren - Onsite theme restaurant.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Siren

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day
  • Spa fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed facilities fee is charged per person per hour to access the spa and includes sauna, swimming pool and sensory shower.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL VILLA SEREN Soorts-Hossegor
VILLA SEREN Soorts-Hossegor
HOTEL VILLA SEREN SoortsHosse
HOTEL & SPA VILLA SEREN Hotel
HOTEL & SPA VILLA SEREN Soorts-Hossegor
HOTEL & SPA VILLA SEREN Hotel Soorts-Hossegor

Hotel & Spa Villa Seren Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 33 out of 38 reviews
Rating 8 - Good. 3 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Didier

Stayed 1 night in Jul 2024

10/10 Excellent

Bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite hotels we’ve ever stayed in. Great location, excellent rooms with great views. Friendly staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever
A wonderful hotel in its own right. In a beautiful location made all the more special by the amazing staff. They could not help any more if they tried. Each guest was made feel very special whether at check in or anywhere else. Bravo
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and clean sand the facilities are excellent. The breakfast has sufficient variety to cater for all tastes and the location very scenic and peaceful.
Stayed 4 nights in Sep 2019

8/10 Good

Jean-Laurent

Great hotel great people great atmosphere
very nice hotel, great room, very pleasant stay. Pity they ask 25Euro per person after 12pm check out for the use of the pool... I find it very cheap specially since we arrive at 7.30pm the day before and the pool is on the shade until 1pm :))
Stayed 1 night in Aug 2018

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Superbe hôtel au bord du lac avec accès direct. Les chambres sont spacieuses et très agréables. Le personnel est adorable. La ville est accessible en 5 minutes à pied. La vue sur le lac est magnifique. La piscine n’est accessible qu’à partir de 16h30
Stayed 3 nights in Jul 2024

10/10 Excellent

Vassili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

uwe

Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gerard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire hôtel chambre restaurant impeccable. Personnel très agréable
Stayed 1 night in Mar 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel calme, confortable avec belle vue sur lac
un hôtel charmant au bord du lac d'Hossegor. Les chambres donnent sur le lac avec une belle vue c'est formidable? Calme et agréable cet hôtel vous procure de la serénité et de la détente. Le service est impeccable et toute l'équipe vous bichonne. Nous y allons régulièrement nous ressourcer dans cet établissement très bien situé. Vous marchez autour du Lac et à deux pas de l'Océan que l'on entend!
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

OLIVIER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait cadre magnifique j’y retournerai avec grand plaisir
Stayed 1 night in Oct 2023

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anne-Sophie

Stayed 1 night in Apr 2023

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour. Super Hôtel. Personnel à l'écoute et très réactif car une odeur d'urine de chat dans la chambre a été très incommodante. Ils ont essayé de d’atténuer mais sans grand résultat...En revanche chambre N°1 à bannir car vue sur les rambardes et les clients ont vue sur la chambre en sortant de la piscine et ne se gênent pas pour regarder. Très intrusif. Sinon très calme et reposant. C'est dommage .....
Stayed 1 night in Jun 2022

10/10 Excellent

PAULINE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour, une belle pause au bord du lac, le personnel est tres sympa et le service excellent. Un bel établissement a recommander !
Stayed 2 nights in Dec 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zénitude
Un lieu magique et très reposant. Un personnel accueillant et très efficace. A ne pas manquer !!
Stayed 2 nights in Oct 2021

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel
Emplacement idéal face au lac, les chambres sont très belles et agréables. Nous avons profité du coucher de soleil. On peut réserver un créneau au SPA pour se détendre. Service en chambre impeccable.
Stayed 1 night in Mar 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Séjour dans une chambre Seren avec une vue exceptionnelle sur lac. Très belle décoration. Excellent emplacement de l’hôtel qui permet de tout faire à pieds et nous avons également apprécié les vélos à disposition pour se balader. Petit déjeuner et dîner en room service, tout était très bon (malgré une longue attente du dîner à cause d’un oubli de notre commande...)
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super week-end en amoureux
Nous avons passé une excellent week-end. La vue sur le lac depuis le balcon de la chambre est superbe. Nous avons commandé des tapas en chambre pour savourer le coucher de soleil magnifique. La décoration de la chambre est sympa et la literie très confortable.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities
chouette vue.
belle chambre et jolie vue sur le lac. personnel aux petits soins Mais pleins de petites choses font que ce 4 étoiles a encore une marge d’amélioration, surtout par rapport au prix. Tout d’abord le spa est en accès payant. je n’y suis pas resté car trop petit et trop de monde. (et pas de « spas », dans le sens bains chauds à remous) J’ai sincèrement apprécié que l’on ne m’ai pas fait payer cet accès. une machine à café dans la chambre qui se trouve dans la salle de bain... et avec des capsules en plastique. d’un autre temps... la douche qui délivre un filet d’eau .. bien insuffisant (on m’a indiqué que c’était pour le label vert...) mais cela ne colle pas avec le reste... les expressos payants au petit dej. je n’avais jamais vu cela auparavant... surtout que là on paye déjà le petit déjeuner. juste du café filtre. trop pingre ! bref. tout cela est surprenant ...
Stayed 1 night in Sep 2020