Artis Domus Relais & Spa

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February 2025

Photo gallery for Artis Domus Relais & Spa

Property amenity
Condo | Private kitchen | Cookware/dishes/utensils
Apartment, 1 Bedroom, Sea View (O' Limone) | Balcony
Spa
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Fuoro 85, Sorrento, NA, 80067
  • Villa Fiorentino
    2 min walk
  • Sorrento Cathedral
    5 min walk
  • Piazza Tasso
    6 min walk
  • Sorrento (RRO-Sorrento Heliport)
    6 min walk

Room options

Apartment, 1 Bedroom, Pool View ('A Casarella)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom, Sea View (O' Limone)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom, Garden View (A' Prevola)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 1 Bedroom, Sea View (L'Aulive)

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Condo

  • Sleeps 6
  • 1 Double Bed, 1 Large Twin Sofa Bed, 1 Twin Bed and 1 Twin Murphy Bed

Double Room, Terrace ('A Luggetella)

  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Artis Domus Relais & Spa

B&B in Sorrento City Centre
This bed & breakfast features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Private bathrooms are not ensuite.
Artis Domus Relais & Spa offers 5 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. This Sorrento bed & breakfast provides complimentary wireless Internet access. Rooms have detached private bathrooms. Bathrooms include showers and bidets. Housekeeping is provided daily.
Recreational amenities at the bed & breakfast include a seasonal outdoor pool.
The bed & breakfast offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the bed & breakfast's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary. This Sorrento bed & breakfast also offers a seasonal outdoor pool, a terrace, and multilingual staff. A total renovation of this property was completed in March 2016.

Artis Domus Relais & Spa has designated areas for smoking.

Artis Domus - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Artis Domus

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 detached private bathrooms
  • Bidet
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 6 PM
Late check-in fee: EUR 30 for check-in after 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Spa tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 30 for check-in after 6 PM
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT063080B4CE9RHEUW

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Artis Domus
Artis Domus Relais
Artis Domus Relais B&B
Artis Domus Relais B&B Sorrento
Artis Domus Relais Sorrento
Domus Artis
Artis Domus Relais & Sorrento
Artis Domus Relais & Spa Sorrento
Artis Domus Relais & Spa Bed & breakfast
Artis Domus Relais & Spa Bed & breakfast Sorrento

Artis Domus Relais & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 75 reviews" "
Rating 8 - Good. 19 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities
Everything was great except I don’t like the tiny elevators. Service was great! Very clean.
Stayed 4 nights in Sep 2024

8/10 Good

Raffaele

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Reuben

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this hotel more stars if I could! Every member of staff was so friendly and helpful - especially Francesca. From the moment we arrived everybody was so courteous, helpful, friendly, polite and couldn’t do enough for you. The room was also lovely, the balcony was amazing. Breakfast was also delicious, basic options but for 5€ you cannot complain. The grounds of the hotel were stunning and the pool area is perfect. This is definitely a relaxing hotel to stay in. The hotel is located on one of the main streets of Sorrento so everything you need is only a short walk away.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kori

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property was beautiful and the staff was very helpful. It is very close to town yet felt secluded. I would recommend getting the breakfast in the morning.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely property and a sweet staff!! We loved our stay here!
Stayed 2 nights in Jun 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service
Lovely property a bit old and bathroom very dated. Great gardens and leisure pool. Spa was good
Stayed 6 nights in May 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great location! Staff were helpful too.
Stayed 4 nights in May 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location loved the pool and spa
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family of 4
Stayed 2 nights in Aug 2023

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, room comfort
Sorrento - May half term
Lovely little hotel only 3 minutes walk from the centre of Sorrento. Friendly staff. Beautiful building with flowers, olive and lemon trees. Good, quiet, pool to cool off in with sunbathing area. Clean and comfortable room with A/C and view of the sea (although described as a city view!), No balcony, but seating areas in grounds outside. Only downside was bathroom was a little dated and shower had to be hand held as wall fixing was broken.
Stayed 9 nights in May 2022

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
We had a wonderful stay at Artis Domus Relais & spa. Lovely staff, lovely swimming pool, great cocktail and we had an amazing massage at the Spa!!
Stayed 2 nights in Sep 2019

10/10 Excellent

Stuart, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic central location, spacious & clean accommodation, friendly staff.
Stayed 4 nights in Aug 2019

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION AND BEAUTIFUL HOTEL
Amazing Customer service by front desk Ines. Beautiful setting. Great pool. Excellent location with restaurants and shopping although the site is set on a quiet area. Peaceful and so nice to eat breakfast in the gardens. Rooms are spacious, clean, stylish, and with awesome views. Our first choice when we return to Sorrento.
Stayed 1 night in Jul 2019

10/10 Excellent

Derek Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb centrally located hotel
Warm friendly small hotel. Clean rooms and beds changed frequently. Only a few rooms and only a couple of floors but excellent lift. Outside bathing areas and swimming pool. Spa underneath hotel. Good continental breakfast plus freshly cooked omelette or scrambled egg. All food eaten outside in large garden area.
Stayed 7 nights in May 2019

10/10 Excellent

P, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff alone are super friendly and helpful! Everyone was so welcoming and accommodating. The room we stayed in was huge and the A/C was definitely nice to have for us Canadians. The animal farm is great for kids! And having the two dogs was great as we are dog people and had left our fur baby in Canada. Location is prime, as a few steps out are shops/street markets that have pretty much anything you’ll need. Few important things to note: the hotel doesn’t have parking, so if you’ve rented a car, gps to Parcheggio Ulysse which is about 120m away, and you can haul your luggage easily from there. There’s also a laundromat nearby, that takes 5€ and 6€ for a load. Also close to pick up points for several tours. Only negative point is that the wifi is super slow and disconnects/stops sending a signal constantly. But at a place like this - you really wouldn’t want to be connected to the greater world that often anyway. Also nice to note: they have an elevator! In our opinion, it would be difficult to want to stay anywhere else - for the price, location, convenience, and friendliness of staff. We would definitely stay here again!
Stayed 4 nights in Sep 2018

10/10 Excellent

FB, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, walking distance to everything in Sorrento. 10 minutes walk to the beach.
Stayed 2 nights in Sep 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical place to stay
Brilliant, will definitely return there
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay, staff were very friendly and helpful, beautiful location and fabulous architecture! Our only moan would be the bed it felt like two singles joined together, better mattresses would make it for us!
Stayed 3 nights in Jun 2018

4/10 Poor

Steph, Letchworth Garden City

Liked: Cleanliness
Disappointing...
On the face of it this hotel looks good from the pictures but I felt really let down by several aspects which was due in part to the lack of information given on the Expedia page prior to booking. Firstly there was a wedding party held during our stay which meant that loud music could be clearly heard in our room until 1am! Due to lack of sleep this effected our plans the next day. There is nothing on the Expedia page that says the property has a nightclub in the basement so be warned. Luckily there was only this one event during our stay but I don’t want to think how awful it would have been if there’d been others. The pool was closed and the outdoor furniture had been removed although again this wasn’t noted on the Expedia page at the time of booking. As we have two young children the idea of having a pool to use during our stay was appealing. Not to be unfortunately. The breakfast was very basic and also in our room the hot water ran out very quickly so we had to wait between showers before the four of us could use it separately. On the plus side the hotel is in a good location, and our room was a good size, clean, has nice decor and the staff were friendly. But even with those plus points I wouldn’t recommend staying here.
Stayed 7 nights in Oct 2017

8/10 Good

wei ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location& room, need some improvements
Great location and room! Staff are super friendly. However, management need to improvement on wifi connection in the room and also bigger hot water broiler. Hot water only lasts less than 10 mins for each shower and takes a LONG time to generate for the next shower.
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
One of our worst experiences was the stay here
Not at all worth all that money you pay for this place. One of the worst experiences we had in Amalfi was our stay here. First the plus points, great location closer to the train station and the city center, huge rooms, great pool. Negatives include pathetic management team and the worst service. We dropped our bags in the morning and took a private tour to Amalfi beaches. Reached the hotel back at 10pm, tired and in desperate need for a good shower after a hot & humid day at the beach. Turned on the shower and there was no hot water. The front desk staff left by then but the manager and another guy (not sure if he is the owner) were still there. We reported the problem and they promptly came to check and acknowledged that the water heater was indeed not working. Instead of moving us to another empty room, the manager's first response was "skip the shower today and someone will look at it tomorrow ". When I told him calmly that I did not pay $270 a night for no reason and expect at least basic amenities from a hotel, instead of moving us to a different room, I can not believe that he grudgingly gave us the keys to the empty room next door to go and use the shower there. All the 4 of us ended up using the next room's shower that night. Next morning, instead of offering an apology, they hid from us and avoided us at our check out time. We waited and finally handed the keys to a maid cleaning the lobby.
Stayed 1 night in Jun 2017

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017