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Grand Hotel Europa Palace

4.0 star property

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Photo gallery for Grand Hotel Europa Palace

Seasonal outdoor pool, open 9:00 AM to 6:30 PM, pool umbrellas
Private beach, sun loungers, beach umbrellas, beach towels
1 bedroom, minibar, in-room safe, desk
Restaurant
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Laundry
$616
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
34/36 Via Correale, Sorrento, NA, 80067
  • Corso Italia
    ‪2 min walk‬
  • Piazza Tasso
    ‪3 min walk‬
  • Sorrento Beach
    ‪16 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪52 min drive‬

Room options

Deluxe Triple Room with Terrace and Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Room, Partial Sea View

1 bedroom, minibar, in-room safe, desk

Classic Room, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, Sea View

Family Suite, Sea View | 1 bedroom, minibar, in-room safe, desk

Family Suite, Sea View

  • 431 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | 1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite Triple with Side Sea View

Junior Suite Triple with Side Sea View | 1 bedroom, minibar, in-room safe, desk

Junior Suite Triple with Side Sea View

  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Suite, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Suite, Sea View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room with Terrace and Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Partial Sea View

1 bedroom, minibar, in-room safe, desk

Superior Triple Room, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room, Partial Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Partial Sea View

8.8 out of 10
Excellent
(8 reviews)
  • 285 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Triple Room, City View

Classic Triple Room, City View | 1 bedroom, minibar, in-room safe, desk

Classic Triple Room, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, Sea View

9.0 out of 10
Wonderful
(12 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Partial Sea View

  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

1 bedroom, minibar, in-room safe, desk

Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, City View

Classic Room, City View | 1 bedroom, minibar, in-room safe, desk

Classic Room, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sea View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite with Terrace and Sea View

1 bedroom, minibar, in-room safe, desk

Superior Suite with Terrace and Sea View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Grand Hotel Europa Palace

4-star hotel in Sorrento City Centre
When you stay at this beach hotel you can enjoy umbrellas and sun loungers. Change of towels is available on request.
Grand Hotel Europa Palace offers 69 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach and a seasonal outdoor pool.
Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers a seasonal outdoor pool and a garden. Onsite parking is available (surcharge).

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Grand Hotel Europa Palace has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (EUR 30 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered valet parking fee: EUR 30.00 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT063080A14RZGPL3E

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 6:30 PM

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Europa Palace Sorrento
Grand Hotel Europa Palace Hotel
Grand Hotel Europa Palace Sorrento
Grand Hotel Europa Palace Hotel Sorrento

Grand Hotel Europa Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 168 reviews
Rating 8 - Good. 47 out of 168 reviews
Rating 6 - Okay. 10 out of 168 reviews
Rating 4 - Poor. 2 out of 168 reviews
Rating 2 - Terrible. 2 out of 168 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Ellicott City Md

Stayed 2 nights in Aug 2024

10/10 Excellent

Julian, Glenmoore

Stayed 5 nights in Sep 2024

10/10 Excellent

Robin, Kirkland

Stayed 4 nights in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Sorrento and this hotel was in the perfect location for our stay. The staff service was excellent. The maid greeted us every morning when we left for breakfast with a smile and a friendly greeting and kept our room well. The room was spacious classic old-style Italian. My favorite part was the room balcony overlooking the Sea. The bathroom itself was very spacious but the shower/tub could use some updating for convenience of use. The breakfast choices were fresh and plentiful and the chef made my husband excellent omelets. The pool was well-maintained and relaxing. The servers by the pool and on the dock were wonderfully accommodating. I will definitely stay here again next time we visit.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hjordis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom too small and the shower wan inadequate
Stayed 4 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
Nice property but rooms definitely need remodeling. They told be they were working on it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Beautiful property in great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice old grande dame resort; it is like a palace. Not very busy when we were there, near the end of the season. Nonetheless, good food and great service. Beautiful property.
Stayed 1 night in Oct 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this hotel when my wife and I visited at the start of October 2024. Hotel is very Grand, and staff are very professional. Room was very comfortable. Great cliff side view and easy access to the town of Sorrento and its port. Would recommend, and cheaper than its immediate neighbours.
Stayed 4 nights in Oct 2024

10/10 Excellent

jamie

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with fantastic views and close to all the dining and shopping action. The hotel is spacy, staff is friendly. It has recently been bought by new owners who will need to spend some money updating the rooms, but they were fine, and will be better after a facelift!
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, but it was nice!
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
2 days no hot water. Noisy room. Horrible pool and beach service. No food/drinks. No towels nothing.
Stayed 6 nights in Oct 2024

10/10 Excellent

margaret

Our first stay in the Amalfi coast and the views from the hotel terrace were panoramic and stunning. A very special spot. Staff are courteous and friendly and ready to please. Very enjoyable and wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved! Great outdoor areas, pool and jetty. Loved the breakfast. Lots of areas to sit and relax indoors and out. Our twin room water facing was lovely. Appreciated tea and coffee making and fridge in room. Beautiful property. Most staff were superb
Stayed 2 nights in Sep 2024

10/10 Excellent

Grady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was amazing! We were upgraded and had a walkout terrace all week. Would definitely recommend and we will likely be back!
Stayed 6 nights in Sep 2024

6/10 Okay

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was exactly what was represented- huge room. Furniture quite dated- “antique-y”, the views from the suite were also as advertised. My biggest complaint is the shower- it was BEYOND tiny in a massive bathroom. Very hard for me to take a shower, I am just under 5’11” feet at 207lbs. I kinda dreaded using it. A contradiction really with all the space available. Housekeeping and the included breakfast was pretty good. Don’t really know why, but this seemed a high price for this room.
Stayed 5 nights in Sep 2024

6/10 Okay

Rita

Traveled with partner
The bathrooms smelled Also the last day I was unable to get a room to shower after checking out when I was told there would be one At the pool I ordered my last glass of wine . They said they had no way to charge me it was a short pour with a cost less than charged me at checkout Then when I checked out they charged me more !! Not great service
Stayed 2 nights in Sep 2024

8/10 Good

Allison, Rockville

Stayed 5 nights in Sep 2024

10/10 Excellent

Annamarie

Stayed 3 nights in Sep 2024

10/10 Excellent

Taylor

Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, character filled hotel in the most amazing location. I had a room with a terrace and sea view and it was stunning. The pool and private beach were excellent. Breakfast buffet was a feast and dinner was excellent. Lovely hotel and would stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown; easy access to port; great atmosphere, even with a major party going on downstairs (on a Friday night)... Beautiful rooms, beautiful views!
Stayed 1 night in Sep 2024