Hilton Sorrento Palace

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Sorrento Palace

Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Front of property
Point of interest
Junior Suite, 1 King Bed, Sea View | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Sorrento Cathedral
    8 min walk
  • Villa Fiorentino
    9 min walk
  • Deep Valley of the Mills
    9 min walk
  • Sorrento (RRO-Sorrento Heliport)
    15 min walk

Room options

Superior Room, 2 Twin Beds

  • Hill view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Single Room

  • 161 sq ft
  • Hill view
  • Sleeps 1
  • 1 Twin Bed

Superior Quadruple Room

  • 484 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Quadruple Room, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Triple Superior Garden view

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Room, 1 King Bed, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Sea View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 258 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • 355 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Triple Room, Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite Garden

  • Sleeps 3
  • 1 King Bed

Executive Triple Room, Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Suite, 1 King Bed

  • 807 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Triple Room

  • 355 sq ft
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Triple Room, Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, 1 King Bed (Surya)

  • 1184 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Hill view
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Family Triple Room, Garden View

  • 355 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Room, 1 King Bed, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Sorrento Palace

4-star Sorrento resort connected to the convention center, close to Sorrento Beach
This resort features an indoor pool, a restaurant, and a 24-hour fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hilton Sorrento Palace offers 335 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool and a children's pool, Hilton Sorrento Palace provides an indoor pool and a 24-hour fitness center. The resort offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 24 meeting rooms. Event facilities measuring 90352 square feet (8394 square meters) include a conference center. This Mediterranean resort also offers a rooftop terrace, spa services, and a vending machine. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hilton Sorrento Palace has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Hilton Sorrento Palace has a restaurant on site.
Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Street parking available
  • Self parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'agrumeto barbecue and m
  • Pagoda Pool Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Padel
  • Playground
  • Private wine tours
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (90,352 square feet of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Resort
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Resort Sorrento

Hilton Sorrento Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 996 reviews" "
Rating 8 - Good. 301 out of 996 reviews" "
Rating 6 - Okay. 86 out of 996 reviews" "
Rating 4 - Poor. 32 out of 996 reviews" "
Rating 2 - Terrible. 15 out of 996 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANAS

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with amazing amenities, gorgeous view. Close to city center. Very clean. Wish I had more time there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shana, Whitchurch-Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Best location for an amazing time in sorrento!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Amer, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Mandy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Customer service at both the front desk and breakfast area was disappointing. Hotel rooms very outdated and not a 4 star hotel!
Stayed 4 nights in Sep 2024

4/10 Poor

Nathan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a bit out of central Sorrento but worth it, great view easy enough to get to!
Stayed 4 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Manjinder

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Angelica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff was really nice. Everything was very clean. There were really good nearby restaurants at walking distance. The hotel had a pianist at the patio and the bar was opened at night, which was really nice.
Stayed 1 night in Sep 2024

10/10 Excellent

maxine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing views! Very kid friendly with fun pool. The executive club is not worth it though, very minimal options. Good food options at the many restaurants. Great breakfast buffet.
Stayed 4 nights in Aug 2024

6/10 Okay

george

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property caters more to a business and conference traveler. Rooms are clean as spacious, but they are far from the beaches. Good for business and conferences but not vacation If you have vacation traveler, you’ll find much better value for your money at some of the waterfront properties.
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyne

Stayed 3 nights in Jun 2024

10/10 Excellent

Marisela Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Russ

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Hayley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at the Hilton Sorentto Palace. What a stunning welcoming hotel. The staff were absolutely amazing, from the moment we checked in they were so friendly and helpful. The views are so beautiful, it really has the ‘wow’ factor in bundles. Our room was beyond spotless- and cleaned every single day with fresh towels and robes replenished and beds made - such a lovely treat and nice touch. Such a special holiday made even more special by the breathtaking views from our room and restaurants and the impeccable service we received throughout our stay from everyone at this stunning hotel - Thank you Hilton Sorentto Palace - we will definitely be back! - The Clancy family x
Stayed 7 nights in Aug 2024

10/10 Excellent

Jayanti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most gracious staff!! Best stay at a Hilton!!Really went above and beyond when we had to unexpectedly fly home early. The facilities and food were 10 . Staff even better!
Stayed 4 nights in Jun 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Dalvir

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Property conditions & facilities
While the property and surroundings were impressive, I noticed a lack of attention to detail in the cleaning of the rooms. For instance, the soap dispenser was not filled upon check-in, and despite the issue being reported, it was not addressed until the third day of our stay. Additionally, our group of 15 booked six rooms to celebrate a significant birthday. We requested plates and cutlery to enjoy a cake provided by a local baker. However, we were informed that outside food could only be consumed in our rooms and that there would be a charge of €6 per plate for the required items. Given Hilton’s reputation, we found this policy to be disappointing and not in line with the level of service we expected. Based on this experience, I regret to say that I cannot recommend this hotel to my friends and family. Considering the amount we paid and my previous positive experiences with Hilton, I expected a higher standard of service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dizae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they were very professional and kind. I also recommend doing the wine tour at the excursion desk.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

kalliope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the pool as well as the views were spectacular.
Stayed 4 nights in Aug 2024