Hilton Sorrento Palace

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Sorrento Palace

Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Front of property
Point of interest
Junior Suite, 1 King Bed, Sea View | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Sorrento Cathedral
    8 min walk
  • Villa Fiorentino
    9 min walk
  • Deep Valley of the Mills
    9 min walk
  • Sorrento (RRO-Sorrento Heliport)
    15 min walk

Room options

Superior Room, 2 Twin Beds

  • Hill view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Single Room

  • 161 sq ft
  • Hill view
  • Sleeps 1
  • 1 Twin Bed

Superior Quadruple Room

  • 484 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Quadruple Room, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Triple Superior Garden view

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Room, 1 King Bed, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Sea View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 258 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • 355 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Triple Room, Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite Garden

  • Sleeps 3
  • 1 King Bed

Executive Triple Room, Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Suite, 1 King Bed

  • 807 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Triple Room

  • 355 sq ft
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Triple Room, Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, 1 King Bed (Surya)

  • 1184 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Hill view
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Family Triple Room, Garden View

  • 355 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Room, 1 King Bed, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Sorrento Palace

4-star Sorrento hotel connected to the convention center, close to Sorrento Beach
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hilton Sorrento Palace offers 335 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool and a children's pool, Hilton Sorrento Palace provides an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 24 meeting rooms. Event facilities measuring 90352 square feet (8394 square meters) include a conference center. This Mediterranean hotel also offers a rooftop terrace, spa services, and a vending machine. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hilton Sorrento Palace has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Hilton Sorrento Palace has a restaurant on site.
Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Street parking available
  • Self parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'agrumeto barbecue and m
  • Pagoda Pool Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Padel
  • Playground
  • Private wine tours
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (90,352 square feet of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Hotel Sorrento

Hilton Sorrento Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 991 reviews" "
Rating 8 - Good. 299 out of 991 reviews" "
Rating 6 - Okay. 85 out of 991 reviews" "
Rating 4 - Poor. 32 out of 991 reviews" "
Rating 2 - Terrible. 15 out of 991 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

kalliope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the pool as well as the views were spectacular.
Stayed 4 nights in Aug 2024

10/10 Excellent

John, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the town and bay. Private adult rooftop pool and bar was a great escape for a couples vacation. 10” walk to downtown Sorrento for restaurants, shopping, people watching and boat excursions.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy stay. Great staff.
Stayed 9 nights in Jul 2024

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay with my family for vacation. The pool and dining room overlook the mountains and country side. The staff were polite and helpful regarding any question or transportation need. I highly recommend this hotel and would return with my family.
Stayed 3 nights in Aug 2024

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was spacious and clean. Pool area was nice too. We spent 6 weeks in Italy and in almost every hotel we stayed at the staff were very kind and friendly. We stayed at the Hilton, Sorrento, for 4 nights and apart from one of the bar staff (can't remember his name) who was great, it was difficult to even get a smile or acknowledgement from them. Maybe it's because it is a big hotel chain which makes it more impersonal I'm not sure, but that was our impression.
Stayed 4 nights in Jul 2024

10/10 Excellent

Danielle, franklin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and location. The view was incredible from the room. The rooms are so spacious. I loved the very large walk in closet with all the built ins..wow! It was so nice to be able to have enough room to open all your luggage and not be in your way. The breakfast buffet everyday was amazing! Staff was incredibly nice. Pools were really well maintained and very clean. Loved everything about this hotel! Would definitely stay here again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

julie anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ve had a great holiday
Stayed 7 nights in Jul 2024

8/10 Good

Mario, Beverly Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the hotel was amazing, but there was a problem in our first room. We stayed in 540 where there was an extremely strong smell of mold signifying a leakage. You could also tell from the way the floor in the hallway was buckling. Please make sure to fix this seeing as it could be detrimental to someone’s health.
Stayed 1 night in Jul 2024

8/10 Good

Mark, Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel but expensive for drinks & meals Cab fares are extortionate And Sorento now has to many tourists there now Queuing to get restaurants a lot of the time
Stayed 7 nights in Jul 2024

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, but I see plenty of room for improvement. The hotel is a short walk downhill to the main street full of shopping and restaurants. A taxi will cost you between 20 and 25 euro, but seriously, just walk. I booked a room with a king bed and another family quad. The family quad was massive, but the shower was horrible. It has a small bathtub with a tiny shower sprayer, not cool. Other than that, the rooms are very nice. The pool was amazing and the loungers around the pool are great too. I would expect a pool bar to be expensive, but this one is very overpriced. In fact, this hotel seems to charge a fee for just about everything so check before you ask for something. Breakfast was included and in my opinion was excellent. The hotel grounds are very pleasant and the staff very helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Danay, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 3 nights in Jun 2024

10/10 Excellent

Michal

Stayed 2 nights in Jul 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

malcolm

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned,.. A nice stroll to the shops sumptuous breakfast, friendly staff
Stayed 3 nights in Jul 2024

6/10 Okay

Dharmishtha

Traveled with group
Liked: Cleanliness, property conditions & facilities
Not providing even still water bottle in room And at checkout they charged you 6 or 8 Euro's for Minibar per day I had to explain to staff I didn’t get any bottle of water what’s minibar fee
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Room was huge, breakfast was catered to Americans and was awesome, walkable to town. Would stay here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

David John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, the only criticism is the prices of the food and drinks,double if not more. 5 minute walk to Sorrento town where it’s a lot cheaper.
Stayed 7 nights in Jun 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff was wonderful. Views are other worldly
Stayed 2 nights in Jun 2024