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Hotel Carlton International

4.0 star property

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Photo gallery for Hotel Carlton International

Outdoor pool, pool umbrellas, sun loungers
Spa
Terrace/patio
View from property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Via Correale 15, Sorrento, NA, 80067
  • Piazza Tasso
    ‪2 min walk‬
  • Corso Italia
    ‪2 min walk‬
  • Deep Valley of the Mills
    ‪4 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪84 min drive‬

Room options

View all photos for Superior Triple Room

In-room safe, desk, cribs/infant beds, rollaway beds

Superior Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, cribs/infant beds, rollaway beds

Classic Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, Sea View

Classic Double or Twin Room, Sea View | In-room safe, desk, cribs/infant beds, rollaway beds

Classic Double or Twin Room, Sea View

  • 194 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Carlton International

4-star Sorrento hotel, connected to a shopping center in Sorrento City Centre
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Carlton International offers 76 air-conditioned accommodations with safes and hair dryers. 19-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Sorrento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hotel Carlton International provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Carlton International is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel Carlton International has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 6 per person
  • Airport shuttle fee: EUR 25 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way)
  • Nearby parking fee: EUR 25 per night
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requiring an invoice must contact the property in advance to provide the relevant details at the time of booking.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Hotel International
Carlton International Hotel
Carlton International Sorrento
Hotel Carlton International
Hotel Carlton International Sorrento
Carlton International
Carlton International Sorrento
Hotel Carlton International Hotel
Hotel Carlton International Sorrento
Hotel Carlton International Hotel Sorrento

Hotel Carlton International Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 165 out of 506 reviews
Rating 8 - Good. 227 out of 506 reviews
Rating 6 - Okay. 84 out of 506 reviews
Rating 4 - Poor. 18 out of 506 reviews
Rating 2 - Terrible. 12 out of 506 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view of the bay
We had a fantastic view of Naples Bay from our balcony - couldn't have been any better. The room was clean and modern. The only downside was breakfast - it initially looked OK, but the hot food was pretty poor, and the cappuccino seemed like it came out of a box. The pastries were OK. So, stay at the hotel and have breakfast in town.
Stayed 2 nights in Oct 2019

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cannot beat the location! Easy walk to everything, including the station (for trips to Pompeii or bus to Positano and Amalfi). Staff are very helpful. Breakfast was ok, a simple buffet breakfast and you can order coffee as you prefer. It has a lovely pool but it’s not heated so it’s more suited to summer vacations. Typical European size hotel room and with an elevator! It was good for us because we were out all day and just needed a place to shower and sleep. Breakfast was a bonus.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were great and we had a lovely stay. Hotel Carlton is in a fantastic spot for touring Sorrento and visiting the sites.
Stayed 4 nights in Oct 2019

10/10 Excellent

Dianne, Alberta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with the central location so that it was easy fir us to walk almost anywhere we wanted to go. The entire property was beautiful and the staff could all speak good English.
Stayed 5 nights in Oct 2019

4/10 Poor

V

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s 4 stars because of the location but the bathroom and bedding is a 1 Star. I was truly disappointed. Moved over to another hotel 6 min walk and it’s beyond gorgeous. It’s a bed & breakfast concept
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the views over the bay were excellent. Staff at reception were very helpful and considerate. Pool was lovely too. Bedroom was very spacious and the bathroom was very clean. No fault found
Stayed 5 nights in Oct 2019

10/10 Excellent

Mary

Stayed 10 nights in Aug 2019

8/10 Good

Carrie

Liked: Staff & service
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Had the bedt location and coxktail barman wase for breakfast and lovely welcoming barman for cocktails. Had the best location
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent location, helpful staff, rooms could do with updating shower in particular.
Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

negin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Carolina, England

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great place to stay. Location it’s just perfect. The view from our room was stunning, staff very friendly. I would highly recommend it and if I go to Sorrento again I will definitely stay at this hotel.
Stayed 4 nights in Oct 2019

8/10 Good

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying!!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were too small to allow us to open 2 suitcases at the same time. The bathrooms were way too small...shower stalls were too small. The location was excellent. Staff was courteous. Breakfasts were mediocre at best. Would have liked an omelet and/or fresh eggs for breakfast.... perhaps some fish...
Stayed 4 nights in Sep 2019

8/10 Good

Mandobil, Sugar Pine Ca

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Sorrento. Close to city center, buses and trains. Has a pool and an adjacent bar. Many good restaurants close by. Staff very helpful.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Property as a whole was ok - rooms were clean. Poor check in service at the hotel
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous position, excellent breakfast buffet, breathing views, ticks all the boxes for us
Stayed 3 nights in Oct 2019

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay and service
The only improvement would be the breakfast quality could have been better.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Basic, Clean, & Super Location
Simple hotel very well located near the Sorrento train station & central tourist areas. Small but clean rooms, with a big swimming pool and nice garden in the back. For the price & for just a night or two, it was great value.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, beautiful view from the room. I do have one complaint. The continental breakfast wasn’t very good. They had plenty of items, lots of pastries and cereal, but nothing tasted very good.
Stayed 3 nights in Sep 2019

10/10 Excellent

kuldip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel right in the heart of Sorrento, with beautiful views across the Bay of Naples. The Staff were extremely polite and helpful, would definitely come back again.
Stayed 3 nights in Sep 2019

8/10 Good

Aisling

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2019