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Hotel Palazzo Guardati

4.0 star property

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Photo gallery for Hotel Palazzo Guardati

Seasonal outdoor pool, pool umbrellas
Lounge
Lounge
Poolside bar
Seasonal outdoor pool, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Via S. Antonino 24/26, Sorrento, NA, 80067
  • Piazza Tasso
    ‪1 min walk‬
  • Sorrento Lift
    ‪6 min walk‬
  • Sorrento Beach
    ‪13 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room, Sea View

  • 194 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, desk, soundproofing

Superior Quadruple Room

  • 323 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, soundproofing

Superior Triple Room

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, Sea View

  • 194 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Palazzo Guardati

4-star hotel in Sorrento City Centre
A bar/lounge, a poolside bar, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a seasonal outdoor pool, and a business center.
Hotel Palazzo Guardati offers 23 accommodations with minibars and safes. 32-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This 4-star property offers access to a business center and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Hotel Palazzo Guardati is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in a Flexible room type may be required to change rooms during their stay.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 100 per person (one-way)
  • Airport shuttle fee per child: EUR 100 (one-way)
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063080A1MZ5M5RVH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 31
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Guardati
Hotel Palazzo Guardati Sorrento
Palazzo Guardati
Palazzo Guardati Sorrento
Palazzo Guardati Hotel Sorrento
Palazzo Guardati Hotel Sorrento
Hotel Palazzo Guardati Hotel
Hotel Palazzo Guardati Sorrento
Hotel Palazzo Guardati Hotel Sorrento

Hotel Palazzo Guardati Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 344 reviews
Rating 8 - Good. 115 out of 344 reviews
Rating 6 - Okay. 26 out of 344 reviews
Rating 4 - Poor. 10 out of 344 reviews
Rating 2 - Terrible. 11 out of 344 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cost 30 euro to park. Shower leaked but overall nice looking hotel. Rooms should include kettle and coffee maker.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 2 nights in Jun 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and assisted me with a noticeable stain on my nephews wedding jacket, arranged a dry cleaning pickup and emergency drop off 2 hours before the wedding. Great big Thankyou all the wonderful staff.
Stayed 7 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Juergen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location and interior of this hotel. My stay was comfortable and ideal location.
Stayed 4 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice rooftop. Good air conditioning. Dated room but really enjoyed our stay
Stayed 2 nights in Aug 2024

6/10 Okay

Luciano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean rooms and facility Roof top patio and pool Front desk not very helpful or informative.
Stayed 4 nights in Aug 2024

6/10 Okay

Lucia

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, breakfasts, room and view were all appreciated. Although the room was cleaned very well very day, most times it was not until 2-3 pm before we could take an afternoon rest.
Stayed 7 nights in Jul 2024

10/10 Excellent

Piero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

gregory

Stayed 1 night in May 2024

10/10 Excellent

Evonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rooftop pool & lounging area as well as the amazing views from there. The property was well located.
Stayed 2 nights in May 2024

8/10 Good

Charles, Clarkston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when first arriving and to all shops.
Stayed 2 nights in May 2024

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very French renaissance feel. Sofa bed mattress needs an upgrade. There was a tea kettle but no tea cups. I know i could have asked. Breakfast was plentiful with unique jiuces. More eggs would have been nice.
Stayed 1 night in Apr 2024

8/10 Good

SORAYA

Stayed 3 nights in Apr 2024

10/10 Excellent

carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Palazzo Guardati
A super little boutique hotel right in the heart of Sorrento . No noise though . Super friendly staff and a terrific breakfast served each morning . Highly recommend
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's ok...
Excellent situated, very close to the main shopping area. Very friendly and extremely helpful staff. Noisy. Very clean but the bed is not overly comfortable. Large rooms with little vintage furniture
Stayed 1 night in Apr 2024

10/10 Excellent

ELSA

Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Poor
-Selected a double bed and found 2 singles pushed together. Complained to duty manager and he could only provide a topper maybe, the next day (i had to ask for it he never offered a solution,) - amenities in bathroom =only shower gel. No body lotion no shampoo, nothing..just a very bad shower gel - some lights in room not working in the ceiling, i requested them to be fixed, as we couldnt see properly without ..= nothing - breakfast....coffee (in italy mind you) was very bad and 1 type of ham and 1 type of cheese. Some sweet options yes. -breakfast in the room option- only coffees and cereals are included with the basic charge..everything else you have to pay extra...so ham and cheese extra, egg ..extra...pls note we were also told not to go for breakfast at 9am as room is too small... -room amenties - no kettle no coffee machine no slippers no robe -worse thing also room was near housekeeping room. chaos laughing and shouting from 7am, impossible to rest and sleep past 7am on holiday after 7hrs traveling, and continuing all day including afternoon hours 2pm 3pm where we tried to have a small rest on some days..impossible as complete chaos and noise at those hours. Rude staff in general and even when we saw a cockroach outside room at night and phoned reception, he had no spray and told me it will go away tranquillo. Thats it
Stayed 3 nights in Aug 2023

2/10 Terrible

Haideh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops and very central but the facility was on the very limitted items in room .no showercaps, no conditioner or lotion was in rooms. They have closed the roof due to rain we were not allowed to even sit there . Our window opened to another private appartment looking at theur ugly kitchen.Actually that was the only reason for me to choose this hotel.Breakfast was good
Stayed 2 nights in Aug 2023

8/10 Good

Anne

Stayed 5 nights in Aug 2023

10/10 Excellent

Donna

Traveled with family
Liked: Amenities
Lovely room, great roof top, perfect location. Staff was excellent
Stayed 3 nights in Jul 2023

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This location is magnificent, just off the Tasso main square and all of the shopping streets. So many food options and easy access to the marina/ports. Sorrento is a great base to see the Amalfi Coast. Easy access by Ferry or Train from Naples to get there. Once in Sorrento you can do all of the Amalfi Coast by coach, boat, ferry, however you choose to. Everywhere on the coast has stairs but Sorrento is probably the best one to get to and from places without too many. You cannot avoid coming up from the port to the town without the stairs but if you have luggage, there is a lift at the end of the port that will get you up. The sunsets are amazing and all our tours that we booked from here had easy meeting points. It is also a good location to get to Pompeii. This hotel has a pool which is a huge bonus. It gets so hot in the summer that it is perfect to just sit in when you've had a day out. And unlike other hotels, you do not have to pay for access.
Stayed 3 nights in Jul 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

2/10 Terrible

kristine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude, disrespected our privacy although the Do not Disturb sign was on, placed clothes inside of the bidet after cleaning, mold in the bathrooms, and after we told the front desk about these issues, they took zero responsibility and just told us they don’t know what happened.
Stayed 3 nights in Jun 2023