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Hotel Plaza

4.0 star property

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Photo gallery for Hotel Plaza

Seasonal outdoor pool, pool umbrellas, sun loungers
View from property
Front of property - evening/night
Free daily buffet breakfast
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Laundry
$449
includes taxes & fees
Oct 8 - Oct 9

Explore the area

View in a map
via Fuorimura n.3, Sorrento, NA, 80067
  • Piazza Tasso
    ‪2 min walk‬
  • Corso Italia
    ‪2 min walk‬
  • Sorrento Beach
    ‪13 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Double Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

9.2 out of 10
Wonderful
(27 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room

9.6 out of 10
Exceptional
(9 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Plaza

4-star hotel in Sorrento City Centre
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Hotel Plaza offers 65 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 26-inch LED televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Plaza features a fitness center and a seasonal outdoor pool. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to 4 meeting rooms and limo/town car service. This luxury hotel also offers a rooftop terrace, a library, and multilingual staff.

Hotel Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Hotel Plaza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 26-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between January 3 and March 15.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 25 per day (984 ft away)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT063080A1CZ44C3JY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Plaza
Hotel Plaza Sorrento
Plaza Sorrento
Plaza Hotel Sorrento
Hotel Plaza Hotel
Hotel Plaza Sorrento
Hotel Plaza Hotel Sorrento

Hotel Plaza Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 759 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 26 out of 1003 reviews
Rating 4 - Poor. 5 out of 1003 reviews
Rating 2 - Terrible. 2 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, v friendly staff, lovely bathroom & comfy beds, nice breakfasts, great location with minimal walk to central area of Sorrento. Horizon pool on roof was v cool with great views! Struggled to find it by car initially as roads bit confusing around there. Also parking wasn't included (which wasn't stated) so had to pay extra for valet service offsite. Electrics kept shorting out in our room and alternative room was offered instead.
Stayed 3 nights in May 2025

8/10 Good

Honey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Could drive easily to it.
Stayed 4 nights in May 2025

10/10 Excellent

Kwon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Hotel Plaza. The hotel nice and clean. Breakfast was good. Location is excellent. It is right in the center so we went lots of places by walking. Hotel staff members are friendly, polite and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, gorgeous view from rooftop bar, amazing breakfast buffet, and attentive professional staff.
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and behind in helping me extend a stay.
Stayed 4 nights in May 2025

6/10 Okay

karen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel. Great gym. Unfortunately, we were not able to enjoy the rooftop bar because they were working on renovations. Also, we sat at the tables outside to eat sandwiches one afternoon & were asked to leave even though we were staying at the hotel. I was disappointed how we were treated.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The farthest walk is to the marina and seafood district, but not a problem for us. Very near shopping and old town. Lots of food in both directions. Wonderful staff and good breakfast. Not the best view in the city but the price was worth the value. Lots to do around the city and nearby region. Enjoyed a two day stay very much.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dorothy J, North Venice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about this hotel and its staff. It started when we were greeted with an upgrade to our room and the staff making sure we had a good experience with the driver they arranged from the airport. Then the wonderful gentleman who was our host for breakfast who always had a smile and kind words. BTW - breakfast was awesome! Then the culmination was the help we received when I left my phone at a cafe in Capri and the staff was kind enough to help me track down and recover it! The location of the hotel itself is perfect for getting to the local restaurants and the ferries to the islands. Look no further - this is your hotel! Thank you to the staff for making our vacation such a wonderful experience!!
Stayed 11 nights in Apr 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotêl was very nice. Centrally located. Hotel staff was not welcoming, nor did they offer any assistance with tours or information. Breakfast had a lot but could have had different options on the days. Had to ask for extra towels daily (towels for 2 when we were a party of 3). Overall would stay again - room was spacious for 3.
Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a good stay. The hotel is very close to all attractions and train station. The only drawback is that the room we had is very small, the bed is comfortable but almost no room to move around. Bathroom is also small. Breakfast is very nice. We also stayed at a hotel (Palazzo Jannuzzi Relais)next door and felt it’s much better.
Stayed 4 nights in Apr 2025

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, staff & service
Expedia and the property boast of a beautiful roof terrace from which you can see the sea, no such thing. It's under construction. Also, I thought I ordered a room with two twin beds, and it turned out to be a double in a small room that looked like a prison cell. The hotel manager worked it out and put us in a comfort room with two twin beds. ALWAYS request a comfort or deluxe room or you may be in for a rude awakening. On a more positive note, the breakfast was the best and the location couldn't be better. Very close to the train station and the main part of the town. Perfect location!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had planned to stay at another hotel but changed to the Plaza Hotel and we were very happy we did. Our stay was wonderful. We highly recommend the Plaza Hotel in Sorrento.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Many restaurants and shopping nearby
Stayed 6 nights in Oct 2024

10/10 Excellent

johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Hotel Plaza in Sorrento. Outstanding location, excellent breakfast included, great rooftop bar and wonderful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top bar with view was lovely. The evening entertainment on the front patio was great. The breakfast and lunch were great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leigh Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Sorrento board and train station. Clean with nice amenities. Friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Claudia, Tannersville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Rajeev

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comforyable. Eady access. Helpful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Plaza for 2 nights (although I wish we could have stayed longer!). It was a beautiful hotel, very centrally located, quite perfect actually, but not in the heart of the small center streets where it can get noisy. The rooftop bar was amazing and we spent each night there, before and after dinner - the views!! The breakfast was very good, items changed each day, and all fresh. Staff was friendly and we were able to check in early when we came to just drop our bags off since we got into town early. 10/10 would recommend
Stayed 2 nights in Sep 2024

8/10 Good

Aditya

Stayed 3 nights in Aug 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay not far from the town center, near shops and restaurants. The staff was helpful and the breakfast was great!
Stayed 2 nights in Sep 2024