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Hotel Sorrento City

3.0 star property

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Photo gallery for Hotel Sorrento City

Terrace/patio
Reception
Classic Double Room, 1 Double Bed | Minibar, in-room safe, soundproofing, free WiFi
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Corso Italia, 221, Sorrento, NA, 80067
  • Corso Italia
    ‪1 min walk‬
  • Piazza Tasso
    ‪2 min walk‬
  • Sorrento Beach
    ‪17 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪52 min drive‬

Room options

View all photos for Family Room, 1 Bedroom

Minibar, in-room safe, soundproofing, free WiFi

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, City View

Junior Suite, City View | Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, City View

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Double or Twin Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Triple Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Room, Garden View

Junior Room, Garden View | Minibar, in-room safe, soundproofing, free WiFi

Junior Room, Garden View

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds OR 1 Twin Bunk Bed and 1 Double Bed

View all photos for Economy Twin Room, 2 Twin Beds

Economy Twin Room, 2 Twin Beds | Minibar, in-room safe, soundproofing, free WiFi

Economy Twin Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Flexible Room (room change)

Minibar, in-room safe, soundproofing, free WiFi

Flexible Room (room change)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Sorrento City

3-star hotel in Sorrento City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and a library. Housekeeping is available on request.
Hotel Sorrento City offers 12 air-conditioned accommodations with minibars and safes. 22-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Sorrento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Sorrento hotel also offers a rooftop terrace, a library, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Sorrento City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 3:00 AM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063080A16Z2U25LL

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sorrento City
Sorrento City
Sorrento City Hotel
City Hotel Sorrento
Hotel Sorrento City Sorrento
Sorrento City Sorrento
Hotel Sorrento City Hotel
Hotel Sorrento City Sorrento
Hotel Sorrento City Hotel Sorrento

Hotel Sorrento City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 523 reviews
Rating 8 - Good. 155 out of 523 reviews
Rating 6 - Okay. 61 out of 523 reviews
Rating 4 - Poor. 6 out of 523 reviews
Rating 2 - Terrible. 7 out of 523 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended!
Excellent location. The room was small, very clean and very manageable. Very good breakfast.
Stayed 2 nights in Nov 2024

6/10 Okay

Fabio

Stayed 1 night in Dec 2024

10/10 Excellent

Luis Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Friendly staff, delicious breakfast, good location!
Stayed 1 night in Nov 2024

8/10 Good

Ange

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, central to the train and to the town. Rooms decent size for short stay. Very nice shower with good pressure. Nice terrace (seasonal service but can be accessed despite closure of outdoor bar in off season). Elevator access. Too many smells everywhere in the building and rooms for us (perfumes, inscents, airfresheners) but otherwise lovely stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Diego

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Experience – Would Not Recommend My stay at this hotel was beyond disappointing. Upon arrival, I immediately noticed how cramped the entire place felt. The hallways are narrow and dimly lit, making it feel almost claustrophobic to get to the rooms. To add to the frustration, the receptionist did not speak a word of English, which made the check-in process slow and confusing. The breakfast area was shockingly small, with barely enough room for guests to sit comfortably, and finding an empty seat was nearly impossible. The few options available were subpar, with food running out quickly and no staff around to replenish anything. Location-wise, the hotel is situated in a noisy, bustling area that didn’t feel safe, especially at night. Street noise made it hard to relax or get a decent night’s sleep. Overall, this hotel was a huge letdown, and I wouldn’t recommend it to anyone looking for a comfortable and peaceful stay.

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in walking distance from train station, bus terminal and centre of city. Good breakfast. Would stay there again. Recommended
Stayed 4 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location downtown walk to everything Staff was great a totally updated
Stayed 3 nights in Oct 2024

10/10 Excellent

JO ANN

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel, convenient location. Staff went anove and beyond. Highly recommend.
Stayed 2 nights in Oct 2024

4/10 Poor

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with this hotel. It was in a convenient location near Piazza Tasso. Close to the ferry and many restaurants. Very modern, clean rooms and excellent breakfast included. The people at the front desk were extremely helpful. We highly recommend and we certainly would stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Kristen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a convenient location to walk to restaurants and down to the marina. Staff is friendly and made an effort to ensure a positive experience during our stay. Room was nice however the bed mattress was a little too firm for our liking.
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station. Very clean with friendly staff. Not central to the busy core of Sorrento but only two minutes away. Older property which is well maintained and decorated. Would stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

GAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sonia

Traveled with group, Traveled with family
We travel a lot and Italy never disappoints. The richness of their culture, the warmth of its people…. All the staff at this hotel is extremely accommodating. We stop at front desk only to ask a question and Vincenzo went out of his way, called the tour company and arranged a closer pick up. He definitely conquered our hearts. Very, very grateful for making our stay memorable. We will definitely be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles H. Burke

Traveled with partner
Great location very clean
Stayed 8 nights in Sep 2024

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and happy that we booked with Hotel Sorrento City. Property and rooms very clean, staff very helpful and great breakfast. The walls are thin so you can hear noise from the next room, but we we're lucky that our neighbors we're quiet during the night
Stayed 3 nights in Sep 2024

10/10 Excellent

Herbert

Stayed 1 night in Sep 2024

8/10 Good

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a little firm but they brought up comforters to put on top of mattress.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Maryann

Stayed 3 nights in Sep 2024

10/10 Excellent

Dolma

Stayed 1 night in Aug 2024

8/10 Good

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2024

10/10 Excellent

Luciana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from the train station and buses and walking distance to the city center and the ferries. The room was comfortable and spacious and there was a beautiful rooftop bar. The staff was extremely helpful in answering our questions and storing our luggage the day we checked out. The breakfast was good as well.
Stayed 2 nights in Jul 2024

8/10 Good

Egan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, and friendly staff
Stayed 3 nights in Jul 2024