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Love the location. Was a disappointment with house cleaning. Did not get housekeeping one day, other days left minimal towels and wash cloths.

Bird dropping on steps and door entry way. The pull out bed was broken. Telephone call placed on hold for more than twenty minutes by front desk staff. After twenty minutes the call would disconnect or staff will ask to call back "we are helping customers."

Near universal

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

This was a very unique hotel compared to where we usually stay. May not be unique to Miami but this was our first trip to Miami. Staff was very courteous. Enjoyed staying there and will stay again.

Very nasty looking not up to part .and they tried to get more money out of me

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~